Gudook Online review for Loox ‑ Product Reviews App
March 7, 2022
GUDOOK ONLINE We have deleted and terminated the service for over ten days, why should we still afford extra payment 29.99USD, we need the explain,thanks.
Developer Reply
Hey, Josh from the Loox team here :) I completely understand how stressful it is to get an unexpected charge. I would be happy to help you with this. It might be that an app charge is already included in an invoice before the app is removed and hence still appears after it is uninstalled. I’ve personally reached out to you regarding your refund and am happy to continue the conversation with you privately.
Loox ‑ Product Reviews App
4.9
22,036 reviews
Loox - Shopify Product Reviews, UGC, Referrals, Upsells
Developer
Shopify App Store