JOYOUSLUXRIOUS review for Loox ‑ Visual Product Reviews
Nov. 2, 2022
Review update. Now no doubt this app is one of the best app to use in my store. Absolutely outstanding customer service from Yishai. All my issues about the app was resolved literally in a short period of time. I am indeed a happy customer and super grateful for this app. My store look so much professional with all the amazing packaging that comes with this app. interlay all in one. If you are thinking if downloading this, let me tell you, it as generated extra revenue for my business and I am fully satisfied. Once again, thank you Yishai for going above and beyond helping me resolve my issues.
Hello, I'm Yishai the VP of Customer Operations here at Loox. We take great pride in the support and service we offer. Almost all inquiries are responded to and solved within an hour, 24/7 regardless of nights, weekends or holidays. Some specific questions and issues, like in your case, require a deeper investigation that cannot be solved within minutes or even hours. Our promise, which we mention when you open an inquiry, is that you will receive a response within 24-hours, which you have throughout your communications with us since installing the app 4 days ago. We will continue to assist you until you are satisfied and happy with the app and the service you receive. I have reached out to you personally to continue onboarding you into Loox. I thank you for your patience and understanding here.
Loox - Shopify Product Reviews, UGC, Referrals, Upsells