GOODLAND review for Loox ‑ Product Reviews App

3 / 5

Oct. 25, 2022

The app is fairly good and reasonably customizable. They haven't however replied to my emailed 'help request' for over 5 days. Not great service.

Using app

10 months

Total reviews

1

Average rating

3.0

Developer Reply

Hey, Sapir from the Loox team here :) Our support team is available 24/7 and is always happy to help! As mentioned when you open an issue with support, you should receive an answer within 24 hours. I took a look at the email you sent us and it seems like our support team responded within several minutes. As our response seems to have been missed, I’ve reached out to you privately through our support email and through the 'Contact Us' form in your store to try and solve this as quickly as possible :)

Loox ‑ Product Reviews App for Shopify
Loox ‑ Product Reviews App
4.9 star
21,822 reviews

Loox - Shopify Product Reviews, UGC, Referrals, Upsells

Developer
Shopify App Store