It Really Works Vitamins review for Loox ‑ Visual Product Reviews
April 13, 2023
The support is good and they have helped me fix problems I have previously faced with loox. There could still be better support for things like grouping products as one, because we often create new products (for the same item) for different ad campaigns. We would obviously still like the reviews to be linked from our main product. Loox support helped us achieve this with a work around, but I think it should be a feature of the app by default.
Hey, Sapir from the Loox team here :) I'm sorry to hear about your experience with Loox. Our support team is available 24/7 to help you with any questions that you may have via email. While the beacon present on your dashboard gives you the option to search for help articles, it can also be used to email us. I've personally reached out to you through our support email and would be happy to assist with the spam reviews you are referring to.
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