SC Loyalty Rewards
SC Loyalty Rewards - Boost Engagement & Sales
Rating
4.4
feedback
174
chart
#1,836
All reviews
Rating Breakdown
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Sept. 8, 2017
MC Was incredibly helpful throughout setup and integration. The App itself is intuitive, comprehensive, and sleek. Two thumbs up!
Sept. 1, 2017
Another amazing app from Bold that has helped set our business apart from the rest. The Bold support team were all great as usual, Danni. Alexa. MC and Alan all did their up most to meet my demanding requirements! Two thumbs up!
Aug. 31, 2017
Although I haven't launched my store yet, I truly love this app. I am thankful that Bold offered the option of having the code installed by them, which means the world to someone like myself who isn't tech savvy. Once the code was installed and I republished my store, the app worked like a charm. This company offers top notch customer service. I especially want to acknowledge and give a sincere THANK YOU to ALEXA for her patience and sticking with me through my learning curve. Two thumbs up to you ALEXA!!! Because of my positive experience, I look forward to trying Bold's other apps as my business grows.
July 27, 2017
This is super easy to set up and provide lots of options for however you would like to run your rewards program. I really wished they provided Templates for providing information to customers about my rewards program. It's a little complex with my theme and just need to put the finishing touches on it.
July 24, 2017
Great installation support from BOLD. Easy to use interface and very flexible in setting up the points system. I see an increase in new sign ups. Customers love the shop n earn program. www.pontusfolio.com
July 13, 2017
Installed and ask Bold to the install - I seem to be going around in circles with this. Does not work and have too many issues. Edit address button does not work, the buy with points button seems to only work sometimes, the way it handles freight when there are multiple options is poor. Seems that the team supporting this is having issues and not as responsive as the other teams for the other applications I have from Bold. I am going to give it another week to get everything fixed and then unfortunately if it is not working I will have to look at another solution. Hopefully, they can get it working. I really like all the Bold solutions and this seems to be another great one if it can work correctly.
July 10, 2017
Still learning how this system works. I will say they are very quick to help if you have any issue. Thank you Bold
June 30, 2017
Good, but has a fatal flaw, maybe 2. What I love: Points are tracked basically automatically, which is awesome. Customers do mention the points and "play the game", which means that they are engaged and spend with us so that they can use their points. I like how easy it is to adjust points on the backend if I like. What's meh: tiered points structures seem like a good idea, the implementation is unclear and how one would actually service different lists of customers without using an additional (paid) bold app is beyond me. A built in motivator like a banner would be awesome. What's a long-term dealbreaker that needs fixed PDQ: POS integration is severely lacking. Sure, customers can earn points from POS transactions (if and only if their email is attached to the order BEFORE the transaction), BUT customers cannot use their points to make purchases at the POS. In order for them to redeem points in-store, they have to sign into our website, look up the item/price, and then purchase it from the site. This adds at least a few minutes to the transaction and tons of frustration. Please please please figure out POS integration!
June 5, 2017
Using Loyalty Points on our web store has driven sales up! It brings customers back and motivates them to place larger orders. We have a special rewards page that has a range of nice goodies that our customers want and can get for free with points. (Not our own products)We have tried another rewards app, but moved to Bold Loyalty Points and is very easy to use. Our customers love it and it works!
May 26, 2017
We switched from Swell Rewards where we were paying $250/mo. The main problem there was that as our company grew, they charged us equally...regardless of the rewards program actual contribution to our growth. Bold Loyalty Points charges based on the number of users actually utilizing the rewards program. That is smart and fair. Also, not dealing with coupons is 100% a better move. No one likes coupons. Coupled with our Upsell and Discount apps from Bold, we are rocking and rolling. I would recommend the entire suite of Bold apps to any entrepreneur on Shopify. I have tried so many other apps...Bold has so much more functionality per square inch, factor in the low cost, and Bold is a no brainer.
May 26, 2017
This app is really great!. It allow small shops like us to use the app specially if you do not have many clients or provide only services.
May 26, 2017
Great app that can be used to solve more problems than even its description suggests. Works as a great virtual budget tool for sales/marketing teams.
May 25, 2017
I have been looking high and low for an app like the Loyalty points. As an artist who painted custom portraits, most of my clients are referrals. Being able to reward my customers with a show of appreciation like loyalty points is a great way to show how much I appreciate their referrals.
May 6, 2017
Good concept Still not running smothg some details to fix ... but it seems just details
April 20, 2017
Great Customer support! Thank you "MC" from the tech support team for holding my hand and corresponding and solving all my tech issues. I was skeptical at first - since i read some of the reviews below. This is certainly not a wiziwig app- you can do it- if you are confident in pasting liquid code into your theme files- but if you are not- the bold team is a 100% there to hold your hand. There response time has been in hours- please do give them the chance to respond to your questions. There is a solid reason why it is more complex- this APP is the ONLY app that actually enables the customer to "check out" with their points rather than using coupon codes- which are just too complicated. It takes the customer to a unique checkout which is separate from the shopify checkout. We are now experimenting with the tons of options the APP offers- if you like to see the progress feel free to stop by our website lecity.org ....GREAT AND THANK YOU!
April 20, 2017
Enough with the nice presentation telling us things work out of the box and you can do it yourself Apparently Bold is so busy trying to manually install the application on customers sites that they are at least 3 days behind Just imagine what will happen when you upgrade a theme Honesty is all we need on the App store