All reviews

Rating Breakdown

  • 5
    70% (121 ratings)
  • 4
    11% (20 ratings)
  • 3
    5% (8 ratings)
  • 2
    5% (9 ratings)
  • 1
    9% (16 ratings)
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5 / 5 Share

May 20, 2016

Great customer service and product.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2016

Awesome app! Very user friendly and walks you through the entire process. My customers will LOVE a points program that is easy to use and will save them money. Awesome job, Bold! Can't wait to check out your other apps!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 27, 2016

A very cool high-value low-cost versatile app! We had requested a number of features that were implemented quickly with more on the way. We have a very complex customer setup and Bold Loyalty managed to fit right in. Top features would be optional earning tiers, earning and redemption ratios, bonus points, registration points and fully customisable emails. Dealing with support is a breeze, our requests are met with quick, enthusiastic and exacting responses from MC @ BoldApps.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 25, 2016

I am very happy with Loyalty Points so far. My site is not live yet but it's close...much closer with Bold's expert help. My goal is to move away from a million discount codes but still treat my return customers like my biggest fans should be treated! I installed Loyalty Points along with Product Options, Product Bundles, and Recurring Orders. Needless to say, having technical assistance from Bold was great given my lack of tech savvy. MC was amazing at ensuring that all of these apps were installed and styled appropriately. The attention I received from MC, to ensure the apps were perfect, has been A++. Now I'm wondering if Order Manager and Return Manager are my next apps! :)

Using app

Over 1 year

Total reviews

6

Average rating

4.7

4 / 5 Share

April 24, 2016

Great app! But there are some missing features, but I believe it will be sorted... *37 seconds wait time to load...

Using app

1 day

Total reviews

27

Average rating

4.4

5 / 5 Share

April 19, 2016

I Like this product very much and they have excellent support for questions.

Using app

4 months

Total reviews

3

Average rating

4.7

5 / 5 Share

April 19, 2016

Great Loyalty Points App, can't recommend it highly enough.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 17, 2016

I use many apps by bold e-commerce, but this app has made it very simplistic for me to be able to add different pricing levels for loyal customers or for membership status. I use this app on one of my many sites and have memberships for sale. This app allows me to add one price for the product and then be able to discount from that price based on their level of membership. It has allowed me the freedom to not have to keep up with all the pricing based on a person's membership level. I would definitely recommend this app if you are considering putting in membership levels and needing different price structures based on that membership.I would definitely recommend this app if you are considering putting in membership levels and needing different price structures based on that membership. MC has been my girl. I have griped and complained to her about a certain new app that is being launch which is tremendous for my business. The loyalty rewards points system app. I had accidentally uploaded 1300 emails in to my customer base on Shopify and it took my monthly bill from zero dollars to $99 per month. Huge mistake on my part and I desperately did not want to pay that much if I had no customers. To make a long story short, MC and I have been playing email tag with each other, but she came through and help me in a big way and I certainly appreciate that type of technical assistance when I'm paying a lot of money for apps and multiple stores.

Using app

8 months

Total reviews

1

Average rating

5.0

4 / 5 Share

April 10, 2016

Great support from MC. Nice apps

Using app

3 months

Total reviews

8

Average rating

4.4

5 / 5 Share

April 6, 2016

Love the app just wish I'd found it sooner. Great support too!

Using app

About 2 months

Total reviews

6

Average rating

5.0

4 / 5 Share

April 5, 2016

We love this app! We started using it as an option to give store credit to our customers, since Shopify has yet to include this feature. Keep up the good work Bold Apps!

Using app

9 months

Total reviews

5

Average rating

4.8

4 / 5 Share

March 29, 2016

Really nice app to have and the support reacts really fast too. I have some issues with the liquid update and they helped me with it. The only thing is that, there is some lags regarding this app during a designated time in the day. Not sure what is it, but my website will keep loading bold loyalty continuously with no success. It gets back to normal after 30mins or so. However, just a minor setback of this wonderful app.

Using app

9 months

Total reviews

4

Average rating

4.5

5 / 5 Share

March 1, 2016

excellent app just what i was after to reward my loyal customers. awesome support from MC at Bold too. Set it up and got it running for me in no time at all. Highly recommended!!!!!!!!!!

Using app

Over 6 years

Total reviews

2

Average rating

5.0

4 / 5 Share

Feb. 2, 2016

UPDATED: Very nice app, had some issue with install and support was great at fixing it. Reason for a 4 star and not 5 is that a customer can order a $3, $5, $10 and so on item with the rewards points and not have to pay any shipping charges. Until they have the cart rewards running this seems like the best solution use redemption multipliers on cretin products to help off set the shipping costs

Using app

About 2 months

Total reviews

5

Average rating

4.8