Love Loyalty Points & Rewards
All reviews
We’ve been using the app since they first launched, and overall the experience was great at the beginning. The migration from our previous loyalty program went smoothly, and although there were a few issues here and there, Balint was always helpful in resolving them. Unfortunately, we are now considering leaving due to the lack of support and some very basic limitations. For example, translations have to be entered manually, field by field, and there are a lot of them, and we have to repeat the same process for each and every language our store offers. According to their support team, there is currently no other way to do this. It’s 2026, with AI tools available everywhere, so it’s quite disappointing that such a simple issue still hasn’t been solved. For stores selling internationally and supporting multiple languages, this creates a huge amount of unnecessary work. If you only operate in one language, the app may still work well for you. But if you sell across different countries and languages, I would recommend looking at other options. At this point, we have already invested a lot of time setting everything up, so switching to another app also comes with a significant cost. However, we simply cannot justify spending days copying and pasting translations one by one for every field and every language. It feels unnecessarily outdated and frustrating.
Amazing app! It’s super easy to set up and works seamlessly on our store. Highly recommended!
Great customer support! Got a quick and helpful response and managed to get everything set up correctly. Really appreciate the fast assistance.
After trying a few loyalty apps, this one stood out for being simple to use without sacrificing features — points, referrals, and membership tiers all work well together. Great value, and the support team has been fast and knowledgeable whenever we've needed help.
Very easy to swap over from smile to here - thank you
This app is so detailed. There are many optional modules for supporting our customers! They can be selected one by one which one better suits your goals.
Great service I got a response within minutes and Hannah on the support team was immensely helpful! Super easy to set up the program itself and although it's early days (we are yet to formally launch our scheme), pretty confident it will deliver more sales and engagement from customers. Recommend!
seamless integration and great support. the team handled my onboarding really well and the support so far has been quick and efficient. the app does all that i need and is much better value than other expensive apps like Smile.io
Wir haben uns für Love Loyalty entschieden, um ein Treueprogramm aufzusetzen, welches die Kundenbindung steigert und die CLV steigert. Die Einrichtung war nach der ersten Orientierung recht einfach und schnell erledigt, vieles lässt sich stark individualisieren. Besonders hervorzuheben ist, dass der Kundenservice per Chat innerhalb von Minuten antwortet und stets schnelle und einfache Lösungen vorgibt. Wir konnten alle Wünsche dadurch umsetzen. Eine kleine Kritik: der Plus-Plan ist vom Pricing im Verhältnis zu den andern Plänen doch sehr teuer. Einige der Funktionen würden wir gerne nutzen, allerdings nicht gleich den teuren Plan wählen müssen.
A sophisticatedly built application. It's okay.
Love Loyalty is an excellent and user-friendly loyalty app. Setting up points, rewards and redemption rules is quick and straightforward, while the customization options make it easy to match the program to our brand. We especially appreciate that customers can redeem their rewards directly in the cart without unnecessary pop-ups. The interface is clean, the features work reliably, and the support team is responsive and genuinely helpful. Highly recommended for any Shopify store looking to improve customer retention and repeat purchases.
Kiváló, rugalmas hűségprogram app. A free csomag már önmagában is teljes értékű alapfunkciókkal rendelkezik: könnyen testre szabható pontszerzési szabályok (vásárlás, regisztráció, hírlevél-feliratkozás, születésnap), és több szintű beváltási lehetőség. A pontvaluta neve, a beváltási arányok és a szabályok mind egyszerűen finomhangolhatók, ami segített kialakítani egy a márkánkhoz illő, kiegyensúlyozott rendszert. A VIP Tiers funkció (Bronze/Silver/Gold szintek automatikus kedvezményekkel) jól átgondolt és könnyen konfigurálható – bár ez már a Growth csomagtól elérhető, ami egy induló, kisebb forgalmú boltnak számottevő havi költség. Jó lenne, ha ez valamivel elérhetőbb áron is elérhető lenne kisebb webshopok számára. Összességében megbízható, jól dokumentált, magyar nyelvterületen is jól használható alkalmazás – ajánlom.
Very easy setup and interface. The widgets are easy to incorporate into the storefront as well. The support team is very quick in responses and knowledgeable. Great value!
The app is really great and easy to set up. Its features help keep your pages clean and free of unnecessary blocks. It allows customers to earn and redeem bonus points to cover the cost of certain services or pay for part of their order. Another great feature is the ability to offer memberships and referral programs. Overall, it is the least complicated loyalty app we have tested. On top of that, the support team is not just great – it's absolutely amazing! They are fast, knowledgeable, helpful, and always available whenever an issue arises.
I’ve been using Shopify for my business, and I’m very satisfied. It’s easy to manage my store, reliable, and constantly improving with new features. Highly recommend it!
We've had a great first impression of the Love Loyalty & Rewards app. It's easy to set up, the interface is clean and easy to use, and it offers a lot of useful features in one place. We also like that there are different pricing plans to choose from, so it's easy to find one that fits your business. Another big plus is that customers can redeem their rewards directly in the cart without any pop-up windows. We've only just started using it, but so far it's been great.
The app is very intuitive and works without issues. Communication is very fast.
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