To Phōs Candles review for Love Loyalty Program & Rewards

Nov. 15, 2024

Overall, I would recommended the app! There is a glitch (or maybe it’s just room for improvement) but I will start with the pros! Pros: - Marton and his team are exceptionally responsive and helpful! They always get back to my questions promptly and care a lot of about customer satisfaction. I mean it when I say exceptional, nothing like any other app owners I’ve encountered. -The app itself is so neat! I love how it will reward my loyal customers (which in and of itself is a better business plan than always trying to get new customers). Con: The only con (and its minor enough that I still gave the app 5 stars), is that even when your settings are set on “draft” mode and you’re still trying to figure things out, customers can still receive and see points accumulated. Because I haven’t fully launched the program yet, I’d love if my customers couldn’t see anything at all about points. I don’t want them thinking they’re getting points when I’m not quite ready yet! I wish draft setting really was a draft, not seen by anyone yet but the store owner.