Delumani review for LoyaltyLion Rewards & Referral

Feb. 13, 2023

Installed the program about 4 months ago, but the feedback from clients is very poor. Contacted the sales rep who sold it to me and asked 2 questions: 1. If we can analyse the bad performance together, but very disappointing I was being told LoyaltyLion doesn't do "performance" calls. This was the same person I spoke to about 40 times before signing up for one year. 2. Asked him how can I cancel my subscription (don't want any unexpected auto-renewals) and again very disappointing I was told I need to contact support. Contacted support few days ago but until now no answer. Find it kind of strange all this companies where you can not actually cancel what you signed for with a click of a button. 3. The widget button covers the call to action on my cart drawer, asked them how can I move the widget up and I was told at the moemnt this is not possible. To sumarize: cancelation policy not very clear, program doesn't perform well and the widget button covers the Checkout button ! Very, very disapointed ! Don't recommend this app !