LoyaltyLion Rewards & Referral
LoyaltyLion | Customer loyalty and retention platform
Rating
4.6
feedback
598
chart
#899
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
3%
-
Less than a month
12%
-
Less than a year
44%
-
More than a year
38%
Reviews Summary
The reviews for the Loyalty Lion Shopify App are overwhelmingly positive, with users praising the exceptional support provided by the team members such as Sathiya, Sammy, Jason, Vicky, and Freya. Customers appreciate the quick response times, expert guidance during onboarding, and the overall performance of the app in enhancing customer loyalty. The app is commended for its ease of use, seamless integration, great analytics, and the willingness of the team to go above and beyond to ensure a successful implementation. However, there are a few negative reviews highlighting issues such as high pricing, lack of after-hours technical support, difficulties in canceling the subscription, and some usability concerns with the interface.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
July 24, 2024
All experience was great, and it works perfectly with our shop. The internal employees are very friendly and helpful! I really recommend LoyaltyLion!
July 22, 2024
This has been a real win for our business! Initial set up was easy and the team are super helpful. I highly recommend if you're looking to reward customers.
July 16, 2024
We use Loyalty Lion for our Online customers and it has been great over the past 3 years! The customer support is always informative and helpful. Great application to have for our website, and our customers love getting discounts for their loyalty.
Thanks so much for taking the time to leave us a review. We're so pleased to hear that you find our Customer Support helpful and that your customers love being rewarded for their Loyalty! We're always happy to help support you with anything you may need on your loyalty journey.
July 11, 2024
Fantastic service, the team were so helpful in getting the app loading and looking and how we wanted and went above and beyond to ensure it was working perfectly. Highly reccommend.
July 4, 2024
Sathiya has been incredible in supporting us with technical questions and recommending tips and tricks to ensure that we are optimising all LoyaltyLion capabilities to the maximum.
Thanks for leaving us a review. It's great to hear that Sathiya was able to answer your technical questions, and provided tips and tricks to help you optimise LoyaltyLion. We're happy to help if there is anything else you may need. Wishing you luck on your Loyalty journey.
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