LoyaltyLion Rewards & Referral

July 24, 2024

All experience was great, and it works perfectly with our shop. The internal employees are very friendly and helpful! I really recommend LoyaltyLion!

July 22, 2024

This has been a real win for our business! Initial set up was easy and the team are super helpful. I highly recommend if you're looking to reward customers.

July 16, 2024

We use Loyalty Lion for our Online customers and it has been great over the past 3 years! The customer support is always informative and helpful. Great application to have for our website, and our customers love getting discounts for their loyalty.

July 11, 2024

Fantastic service, the team were so helpful in getting the app loading and looking and how we wanted and went above and beyond to ensure it was working perfectly. Highly reccommend.

July 4, 2024

Sathiya has been incredible in supporting us with technical questions and recommending tips and tricks to ensure that we are optimising all LoyaltyLion capabilities to the maximum.

July 3, 2024

Exceptional Support and Outstanding Performance We recently integrated the Loyalty Lion app into our e-commerce store, and the experience has been nothing short of fantastic. We want to extend our deepest gratitude to Sammy for his invaluable assistance. Sammy has been incredibly essential in setting up the app, guiding us through every step with unparalleled expertise and patience. Thanks to Sammy's support, the configuration process was smooth and hassle-free. We are extremely satisfied with how the app is performing so far. The initial results are already promising, and we have high expectations for the long-term benefits it will bring to our business. Loyalty Lion is proving to be an excellent addition to our customer loyalty strategy, and we look forward to continued success with this powerful tool. Highly recommended!

June 29, 2024

Hi, I am not using the app, how can I delete all the data in my site?

June 25, 2024

Amazing experience! Loyalty Lion met our expectations. At the beginning, we were skeptical, especially because there are so many similar competitors on the market. But they are the leaders in their industry for a reason, and when they said that they like to "exceed our promises," they were speaking the truth. Together with Jason, our representative from Loyalty Lion, we managed to launch our program smoothly within a few weeks and have a fully functional program for our customers. Also, whenever we had issues or questions, the response rate was so fast, and they always found a solution for us. Having this from the mouth of a user who has worked with dozens of apps on Shopify, I need to say that nowadays it's hard to find this type of quality. So I strongly recommend it.

June 24, 2024

We've had Loyalty Lion for a couple of years now. We recently started working with a new account manager called Vicky Vitkay who has helped us understand current performance and has also gone through key recommendations to optimise. Super helpful and always happy to help. We're looking forward to optimising our accounts.

June 24, 2024

Duraan was very helpful in resolving our issue so that we could test the integration of LoyaltyLion app in the new Shopify Checkout.

June 21, 2024

Onboarding with Jonny was great, he offered a lot of insight that helped us kick off a successful program and really customize the little things in a useful way. We are still early in the program but we have been impressed with the initial results.

June 17, 2024

Great app, we use it for our four stores to drive loyalty. It has great integrations with Klaviyo and flexibility for offering your customers loyalty programs to increase LTV

June 17, 2024

So far, so good! Libby was a terrific onboarding manager who helped us get everything set up with minimal fuss or issues. And thus far the software is working exactly as promised. Early signs indicate that it is improving our overall customer economics too!

June 12, 2024

Great Support from Freya. Smooth Onboarding Process

June 11, 2024

Best in class software – you get what you pay for. Very willing to help during the onboarding process to get you started on the right foot. It does take a while to get the program set up, but hopeful that it will pay off over time!

June 7, 2024

Not a good review from me. Their prices for paid version was ridiculous to me but I thought I’d try the free version. I work a full time job Monday thru Friday and usually don’t start working on my website until 6 pm and they are already closed. Not good business for me if I have technical issues during the later times. They should have after hours technical support. I followed all the instructions but the loyalty program would never display on my Shopify store. After an hr of trying anything to correct it, I switched over to another loyalty program. It has less orders per month but at least I can get ahold of someone after hours through a messenger and not have to email someone and wait 6 or more hours to hear from someone. I thought the woman I emailed was a little on the rude side. I’ve been working on computers since I was 5. I’m not a dummy when it comes to following online instruction and for her to tell me they don’t have a glitch on their end kinda swerved me in a direction that I don’t want to use them now or in the future. Maybe other people can use this service but definitely wasn’t a pleasant adventure for me.

June 6, 2024

We just started using them in November and so far, so good. There was a lot to learn from the get-go and we are continuing to learn how to best use the app to its fullest capabilities, but I must say if there's one thing that they do really well it is customer service. Sathiya is the rep that I have mostly interacted with, and she is quick to respond and always gives a detailed and thorough explanation.

June 3, 2024

Loyalty Lion is one of the best loyalty app if you want to develop a solid program - Libby was a great help during onboarding

May 29, 2024

I've been using this app for loyalty services, and I highly recommend it. It provides excellent support and assistance in setting up the system, along with creative ideas to keep improving our loyalty program. The only drawback is that we can't schedule rules to automatically enable offers and promote events. Other than that, it's a fantastic tool for enhancing customer loyalty.

May 29, 2024

I am very happy with both the product and the service. I sent a help question and received a prompt reply from Anusha. Her explanation was clear and to the point. She has been very helpful with our queries. Thank you.