plug review for LoyaltyLion Rewards & Referral

1 / 5

Feb. 7, 2024

We were using LoyaltyLion for 2 years. One day out of nowhere they decided to 2x our price. No communication, just updating our billing price to twice what it was. After using them 2 years, they have had zero improvements besides finally updating their UI. No new integrations. The only new tool they added was "Flows" and its behind a paywall. I would recommend you look into other companies who dont have shady practices like raising your price out of nowhere. I highly recommend Toki (buildwithtoki.com) as an alternative.

Store

plug

Using app

Over 1 year

Total reviews

9

Average rating

4.1

Developer Reply

Thank you for taking the time to leave us feedback. We never want to feel like you’re not receiving a good level of service. Our VP has been in touch with you to share our terms and conditions and links to relevant information - we are waiting to hear back from you on this and are keen to resolve your concerns so please do get back in touch with us directly.

LoyaltyLion Rewards & Referral for Shopify
LoyaltyLion Rewards & Referral
4.6 star
591 reviews

LoyaltyLion | Customer loyalty and retention platform

Developer
Shopify App Store