Toco Swim review for LoyaltyLion Rewards & Referral
Nov. 27, 2024
Really pleased with the support and implementation process of this app. Libby was always so quick to respond, and if there was ever an issue/changes I needed making to our Loyalty programme landing page, she was on top of it - SO efficient. This is what customer service should always look like. Thanks Libby! In regard to the app itself, we've found it a really fun way to engage with our most loyal customers on a different level - allowing us to give back to them in a non-monetary way. We've also factored 'double points' days into sales events which we hope will result in a higher conversion for our Loyalty club members. Overall, happy so far!
Thanks so much for taking the time to leave us a review. We're so pleased that Libby has been quick to offer help and support during your onboarding process - we'll be sure to pass on this feedback to her! It's also great to hear that you've found the app easy to use and easy to engage with your customers. It's fascinating to hear that you've been able to incorporate double points days into your sales events - this is a great idea! We're so happy to help with anything further you may need regarding your program!
LoyaltyLion | Customer loyalty and retention platform