Bitters & Bottles review for LoyaltyLion: Rewards & Loyalty

April 15, 2026

Would strongly advise against using LL. They sneak automatic and lengthy contract extensions into terms and conditions. Their pricing plans don't call out one year auto-renewing lock-ins, but if you decide to stop using their software, that is when they tell you about it. Shopify seems to do a pretty good job of policing this. Over 12 years on the platform, every other provider has always clearly called out price breaks for time commitments. LL is just super shady. Also, it is very expensive, and should be much better considering. Features are basic, key functions are missing, customer interface is dated, integrations are lacking and using them will add on even more costs. There are lots of reward app options - pick someone else.