Surratt Beauty review for LoyaltyLion Rewards & Referral

Oct. 20, 2020

I highly recommend! We met with a lot of different loyalty vendors before choosing Loyalty Lion. Loyalty Lion offered exactly what we needed; an easily customizable embedded loyalty page [we didn't want the 'pop-up' widget experience but also didn't have a dev resource, so we needed easy], the option of a widget and most importantly a dedicated account manager. Loyalty programs are TONS of work, especially when you're part of a small brand/ team, so having someone dedicated to helping grow & optimize your program is really what set them apart for us. The onboarding was straight forward and simple. Sophie [our AM] is so sweet and helped us not only decide on how to best structure our tiers, point system & rewards but also helped to resolve all technical & coding issues [these were a me problem more than a them problem haha]. Overall, they are more expensive than others, but I think the level of service, integrations & ease of everything along with the customizable embed on page [without a developer!] make it worth the investment for us.