Eroke - Made in Italy review for LoyaltyLion Rewards & Referral
May 19, 2021
I couldnt switch off their widget from my website so i contacted the chat support. No one was in the chat. After ONE HOUR of waiting support contacted me back. They say "free plan" but if you want to switch on/off their widget you have to join advanced plan (699$/month) or plus plan (1500$/month). AMAZING!
Hi Eroke team, thanks for taking the time to leave us your review! Whilst we can always support in un-launching the program for you, we don't suggest toggling this on and off once you're launched as this can impact your customers' ability to earn points and interact with the program on the whole. Your feedback is really valuable to us and so we've taken this back to our Product team to consider how we could support this in the future ✨ LoyaltyLion team
LoyaltyLion | Customer loyalty and retention platform