Rating

4.7

feedback

1,459

Reviews

chart

#12

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    2%
  • Less than a month
    27%
  • Less than a year
    53%
  • More than a year
    15%

Reviews Summary

The Lucky Orange app has received overwhelmingly positive reviews from users who find it extremely beneficial for understanding customer behavior on their Shopify store. Users appreciate features like heatmaps, visitor recordings, live chat, and real-time analytics that provide valuable insights into user interactions. The app is praised for being user-friendly, easy to navigate, and offering great support from the team. It has helped users identify issues, optimize their store, and increase conversion rates. However, there are a few negative reviews mentioning issues with app functionality and support.

Highlights

Positive user experience and insights
User-friendly interface and navigation
Valuable features like heatmaps and visitor recordings
Helpful customer support
Issues with app functionality and support

Rating Breakdown

  • 5
    86% (1,257 ratings)
  • 4
    6% (89 ratings)
  • 3
    2% (27 ratings)
  • 2
    1% (19 ratings)
  • 1
    5% (67 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 10, 2025

Very Easy To Use! Great insights on day one!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2025

The best app available or that i could find and set up so quickly.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2025

This is a fantastic product. First of all, free trial so there's no reason not to give it a shot. Simple install process with no coding required and you get a TON of critical information that's intuitive to access. Big fan of this product and their support team.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 7, 2025

Incredibly useful tool to be able to see where prospects drop out and the part of the website they are most engaged with.

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 4, 2025

great app, really helps us with knowing the pain points on our site!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for taking the time to leave us a review! Love to hear that Lucky Orange insights gave you that front row experience to show you how visitors use your website. Again, we appreciate your review, and we are here should you need anything else! Cheers - Justin from Lucky Orange

All reviews

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