Lucky Orange Heatmaps & Replay
Spot friction and optimize confidently with visual data.
Rating
4.7
feedback
841
chart
#21
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
5%
-
Less than a month
55%
-
Less than a year
24%
-
More than a year
9%
Reviews Summary
The reviews for the Lucky Orange Shopify App are overwhelmingly positive, with users praising its effectiveness in providing valuable insights into customer behavior on their websites. Many users appreciate the app's features such as live visitor recordings, heatmaps, and session replays, which help them optimize their websites for better conversions. The customer support team, particularly highlighted by users like Jordan, is commended for being responsive, knowledgeable, and helpful in resolving any issues users encounter. However, there are a few negative reviews mentioning technical issues like login problems and billing concerns, as well as suggestions for improvements such as better video capture quality and more accurate data presentation.
Highlights
Review RSS Feed
All reviews
Jan. 22, 2026
Fantastic app that provides insights about your webstore that you would not have access to otherwise.
Jan. 20, 2026
A must-have app for digital merchandise management, which keeps you on track and clearly identifies the next steps for website optimization.
Jan. 16, 2026
Jordan helped me with my onboarding. Really helpful even tho it was just 15 minutes. And a very sweet guy.
Jan. 9, 2026
Fantastic App. It has allowed us to monitor how customers interact with our website and fix any sticking points. This has helped us to massively improve our websites conversion rate. Customer support is also great. We had an issue with integration. However, Jordan quickly jumped on a Zoom call and helped us get it sorted in no time. Highly recommend!
Thanks for leaving us such a thorough review! We’re so happy that we’ve been able to impress you with our technology, onboarding and customer support and are thrilled to be part of your journey. Again, we appreciate your review, and we're here should you need anything else! Cheers - Jordan from Lucky Orange
Jan. 4, 2026
just started and looks very good. waiting for my tutorial on Monday to learn and improve experience
Thank you for your review! We’re so happy that you’ve been able to start wading into Lucky Orange! Our team is always here to help our customers be as successful as possible, both now and in the future. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Will from Lucky Orange
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