Lucky Orange Heatmaps & Replay
Optimize your online store using Lucky Orange
Rating
4.7
feedback
1,418
chart
#15
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
3%
-
Less than a month
29%
-
Less than a year
51%
-
More than a year
15%
Reviews Summary
The Lucky Orange app has received overwhelmingly positive reviews from users. Customers appreciate the app's ability to provide detailed insights into user behavior on their websites, helping them identify areas for improvement and optimize the user experience. The user-friendly dashboard and intuitive features make it easy for users to navigate and understand the data. Additionally, the customer service team is praised for being responsive, helpful, and human, providing quick assistance when needed. However, there have been a few instances where users encountered minor issues with the app, such as problems with product thumbnail sizes and occasional loading delays. Overall, Lucky Orange is highly recommended for e-commerce merchants looking to track customer behavior and enhance their online stores.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 19, 2024
werkt goed jammer dat ze geen basic hebben gratis .
Bedankt voor uw beoordeling! We zijn blij dat u het leuk vindt om Lucky Orange te gebruiken. Wanneer u een kans krijgt, antwoord dan alstublieft op de laatste e-mail van ons team waarin u naar uw beoordeling verwijst. We zijn benieuwd naar uw feedback over het aanbieden van een gratis plan met meer basisfuncties. We kijken ernaar uit u binnenkort te horen en nogmaals bedankt voor uw beoordeling! Groetjes - Jordan van Lucky Orange
Dec. 18, 2024
I’m new to Lucky Orange, but I’m already impressed with the app’s ability to provide valuable insights into customer behavior on our website. It’s been incredibly helpful in understanding how visitors interact with our site and where we can improve the user experience. The onboarding call was particularly useful—it did a great job of familiarizing me with the features and how to make the most of them. Overall, I’m excited to continue using Lucky Orange and see how it can help optimize our website's performance.
Thanks for your review, and welcome to Lucky Orange! We love to impress our users, and I’m glad we were able to accomplish this goal. Our free onboarding call is a great way to get to know our 20+ features and get answers to your questions. As you dive deeper into Lucky Orange, please don’t hesitate to let us know if you need anything! We can’t wait to see how getting a front-row seat to what people are doing on your website through heatmaps, session recordings, and more will help you grow your business and improve your website. Thanks again for your review, and we’re just an email away. Cheers - Justin from Lucky Orange
Dec. 18, 2024
Great support and service from this app! Jordan took the time to review the many options and features they offer which can be invaluable to improving CRO!
I love talking with our customers about how to best leverage Lucky Orange, and I’m so glad you found the call beneficial! We’re always here to support our customers’ success and are thrilled that we were able to impress you with our technology, onboarding, and customer support. Thank you for your review, and we’re here if you need anything! Cheers - Jordan from Lucky Orange
Dec. 16, 2024
Effective and easy to use. Providers valuable and visual data on customer journeys - helping store design and product portfolio positioning.
Those are words we love to hear! Nothing feels better than finding ways to improve your customer experience. When you have a front-row view of what your visitors do on your website, you eliminate any guessing or assumptions. Thank you for your review, and we’re always here if you need anything! Cheers - Jordan from Lucky Orange
Dec. 16, 2024
Really nice and good for optimizing CRO
There’s nothing quite like the feeling of seeing exactly what’s stopping more visitors from becoming customers. Instead of blindly trying to improve your website, you can isolate the issue and fix it. Thanks for your review, and don’t hesitate to reach out if you need anything! Cheers - Jordan from Lucky Orange
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