Lucky Orange Heatmaps & Replay
Spot friction and optimize confidently with visual data.
Rating
4.7
feedback
841
chart
#17
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
5%
-
Less than a month
56%
-
Less than a year
25%
-
More than a year
9%
Reviews Summary
The reviews for the Lucky Orange Shopify App are overwhelmingly positive, with users praising its ability to provide detailed insights into customer behavior on their online stores. Many users found the session recordings and heatmaps to be extremely helpful in identifying areas for improvement and optimizing their websites for better conversion rates. The customer support team, particularly individuals like Jordan, received high praise for their responsiveness and assistance in resolving issues. However, there were some negative comments regarding the pricing structure, limitations on the free plan, and occasional technical issues like login problems and session recording failures.
Highlights
Review RSS Feed
All reviews
March 23, 2026
easy to use and good captures which really help understanding of website UX.
March 16, 2026
Arif
Thank you for taking the time to leave us a rating! Please let us know if you need anything! Cheers - Will from Lucky Orange
March 13, 2026
It's nice to be able to see more in depth info about costumer behaviour. Things like rage clicks is something I never thought about, but it's useful to see.
Thank you for your review! Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store and gain that valuable feedback. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Justin from Lucky Orange
March 11, 2026
Great app that gives solid insights into website heatmaps and user behavior. Justin from customer service was very efficient in presenting the app and handled any issues quickly and professionally. Highly recommended.
Thank you for your review! We’re so happy that we’ve been able to impress you with our technology, onboarding and customer support and are thrilled to be part of your journey. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange
Feb. 22, 2026
Great app very detailed i love that for my business.
Thank you for your review! Love that Lucky Orange plays a crucial role in the growth of your website and business. Again, we appreciate your review, and we're here should you need anything else! Cheers - Will from Lucky Orange
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