Lucky Orange Heatmaps & Replay
Heatmaps & Replay | Lucky Orange - Boost Conversions
Rating
4.7
feedback
795
chart
#12
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
5%
-
Less than a month
57%
-
Less than a year
26%
-
More than a year
9%
Reviews Summary
The reviews for the Lucky Orange Shopify App are mostly positive, highlighting the app's effectiveness in providing valuable insights into customer behavior and improving conversion rates. Users appreciate features like session recordings, heatmaps, and analytics that help them understand how visitors interact with their websites. The customer support, particularly from a representative named Jordan, is praised for being responsive, knowledgeable, and helpful. However, there are some negative reviews mentioning issues with technical support, billing, and login problems. Some users also mentioned the availability of free alternatives like Microsoft Clarity.
Highlights
Review RSS Feed
All reviews
Dec. 18, 2025
The app works great and the support team helped me through a lot of problems I ran into with traffic sources. Great app!
Dec. 17, 2025
The app itself seems to be great. We've had it for a week and we've been enjoying the additional insights. The customer service has been excellent as well. We had an issue that was resolved immediately and accurately. Can't ask for better than that!
Dec. 4, 2025
Very helpful team! Quick response and very usefull app to see what issues people may be having. I look forward to learning more about how to use it and help our customers! Sometimes can take a while to load the sessions but otherwise I use this tool daily.
Thank you for your review! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange
Nov. 25, 2025
Lucky Orange saved me multiple times. When you are a business owner, sometimes you can miss something on your website because you have a lot of thing in your head. This application is really a saver, you fill easily understand the issue on your website.
Thank you for your review! Learning the pain points your customers are having and being able to quickly address them is invaluable. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange
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