Lucky Orange Heatmaps & Replay
Optimize your online store using Lucky Orange
Rating
4.8
feedback
1,499
chart
#12
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
2%
-
Less than a month
28%
-
Less than a year
52%
-
More than a year
15%
Reviews Summary
The reviews for the Lucky Orange Shopify App are overwhelmingly positive, with users praising its ease of use, valuable insights into customer behavior, and helpful support team. Many users appreciate features like heatmaps, session recordings, and conversion funnels that provide in-depth analysis of customer interactions on their websites. The app is described as a game-changer for understanding customer journeys, identifying problem areas, and optimizing the user experience. Users also highlight the effectiveness of the onboarding calls with the support team in getting started with the app.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 21, 2025
Justin, the Lucky Orange rep, was very knowledgeable and thoroughly helped me review the latest updates and shared some great tips and best practices so that I could make the most out of the app. Being a Shopify Plus member I learned that we have even more features available to us, which is a huge bonus!
April 17, 2025
Great app that gives a detail breakdown. I love the heatmaps and sessions recording. The interface is easy to use and understand as well.
April 16, 2025
Super helpful customer service and product! We love using them.
Thank you for your review! We’re so happy that we’ve been able to impress you with our technology, onboarding and customer support and are thrilled to be part of your journey. Please let us know if you need anything! Cheers - Jordan from Lucky Orange
April 15, 2025
Such a great app for deep insight into the traffic of your website. I recommend!
These are words we love to hear! Using Lucky Orange to analyze your customers is a great way to make meaningful changes on your store that improve conversions and your customer experience. Thanks again for your review, and don't hesitate to reach out with any questions. Cheers - Jordan from Lucky Orange
April 15, 2025
We are still getting to know the software, but so far, so good. We like the video recordings.
Thank you for your review! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange
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