Lucky Orange Heatmaps & Replay for Shopify

Lucky Orange Heatmaps & Replay

Heatmaps & Replay | Lucky Orange - Boost Conversions

Rating

4.7

feedback

798

Reviews

chart

#10

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    5%
  • Less than a month
    57%
  • Less than a year
    26%
  • More than a year
    9%

Reviews Summary

The reviews for the Lucky Orange Shopify App are mostly positive, highlighting the app's effectiveness in providing valuable insights into customer behavior and improving conversion rates. Users appreciate features like session recordings, heatmaps, and analytics that help them understand how visitors interact with their websites. The customer support, particularly from a representative named Jordan, is praised for being responsive, knowledgeable, and helpful. However, there are some negative reviews mentioning issues with technical support, billing, and login problems. Some users also mentioned the availability of free alternatives like Microsoft Clarity.

Highlights

Positive feedback on app's effectiveness in analyzing customer behavior and improving conversions
Praise for customer support, especially from representative Jordan
Negative feedback on technical support, billing issues, and login problems
Mention of free alternatives like Microsoft Clarity

Rating Breakdown

  • 5
    87% (692 ratings)
  • 4
    6% (50 ratings)
  • 3
    2% (14 ratings)
  • 2
    1% (5 ratings)
  • 1
    4% (34 ratings)

Reviews with Text

  • 98% (776)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 22, 2025

The plugin is great, it's exactly what I needed.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 22, 2025

Great app! Helps us as we run META ads to determine problems , fix them, and improve CRO!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2025

The app works great and the support team helped me through a lot of problems I ran into with traffic sources. Great app!

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2025

The app itself seems to be great. We've had it for a week and we've been enjoying the additional insights. The customer service has been excellent as well. We had an issue that was resolved immediately and accurately. Can't ask for better than that!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2025

nice app

Using app

About 9 hours

Total reviews

1

Average rating

5.0

All reviews

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