Lucky Orange Heatmaps & Replay
All reviews
This app doing fradulent advertising....it said 14 days free trial and charged me before and dnt want to refund....absolute scammers....there are multiple free apps such as Microsoft Clarity....Stay Away!!!!
Not just Heatmaps, but deeper business analytics to help you grow your business. Highly recommended!
I had an onboarding call with Justin Tomlinson for Lucky Orange, and he was absolutely amazing. He answered all of my questions efficiently, but what I appreciated most was that he also took the time to point out things I didn’t even think to ask about. He gave me so much helpful information and insight into how to better understand and use the platform. I almost forgot to ask about the Discovery AI feature, and Justin made sure to explain that clearly as well. He was knowledgeable, patient, thorough, and made the entire onboarding experience extremely valuable. It really makes a difference when you invest in a company and they have people who genuinely help you understand how to use the product instead of just leaving you to figure everything out on your own. I left the call feeling much more confident about using Lucky Orange and understanding my visitor data and analytics. Thank you, Justin, for such a great experience. I really appreciated your help!
These are words we love to hear! Our team loves to help our customers get as much as they can from Lucky Orange, and our 15-minute call is a great way to accomplish it. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange
The app appears to have numerous features that can prove to be valuable for your business. The customer service has been great thus far and the app appears to be easy to use.
Thank you for your review! We’re so happy that we’ve been able to impress you with our technology and customer support and are thrilled to be part of your journey. Again, we appreciate your review, and we're here should you need anything else! Cheers - Jordan from Lucky Orange
Really well working
Thank you for your review! We’re so happy that you’ve been able to start wading into Lucky Orange! Our team is always here to help our customers be as successful as possible, both now and in the future. Happy tracking! Cheers - Justin from Lucky Orange
Thank you for leaving us a rating! Please let us know if you need anything! Cheers - Jordan from Lucky Orange
Jordan was great and incredibly helpful! We’ve just started using Lucky Orange, and we’re already learning so much about our customers’ experience and identifying gaps we can improve. Excited to keep exploring the app and putting these insights to work!
Thank you for your feedback. We noticed your review changed from 5 stars to 1 star after just 2 days, and we are genuinely concerned to learn that your experience took a turn. We want to make things right immediately. Please reply to the email we sent you today or contact us directly at [email protected] with a few details about what went wrong. We’re eager to look into this for you and help resolve any issues as quickly as possible. Regards - Will from Lucky Orange
Just a great tool for tracking customer behavior! It's expecially useful for gauging real-time reactions to new campaigns or store updates.
Thank you for your review! Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store and gain that valuable feedback. Again, we appreciate your review, and we're here should you need anything else! Cheers - Jordan from Lucky Orange
Lucky Orange has been a game-changer for monitoring and optimizing our Shopify store. The heatmaps and session recordings give instant clarity on where visitors click and where they drop off, making UX fixes effortless. Setup was quick, and the insights have directly improved our conversion flow. Highly recommend it to any store owner looking to grow!
The heatmaps are great and it's nice to be able to get clear analytics about how people are interacting with the site. I wish there was a clearer integration with GA4 and that there was an obvious scroll depth analytics feature but we've only been using Lucky Orange for a day so far so maybe it's hidden away? I also got confused about the chat function as I thought at first it was Support Chat, not a brand chat function for the website. The unlimited seats are nice so I can help onboard the rest of the team as well.
Thank you for your review! There’s really nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. Regarding your feedback on scroll depth, this is located within our Heatmap feature. If you reach out to [email protected], we would be happy to walk you through using this particular feature. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Jordan from Lucky Orange
Dès que j'ai installé l'application, j'ai rapidement eu un contact avec un membre de Lucky Orange (Jordan Dodd). Il m'a montré les différentes manières d'analyser le trafic sur mon site. Excellent! Une offre pour les débutants, moins cher serait un bon moyen de capturer les nouveaux e-commerçants.
Merci pour votre avis ! Notre équipe est ravie d'aider nos clients à profiter pleinement de Lucky Orange, et notre appel de 15 minutes est un excellent moyen d'y parvenir. Contactez-nous par e-mail ! Cordialement, Jordan de Lucky Orange
I had a great experience today with Justin. It was supposed to be for 15 minutes; however, he was gracio9us enough to go beyond to ensure that I understood how to properly use the platform. I've only been on Lucky Orange for two days but think I am going to like using the platform and give me some really good insight as far as data and gaps.
Thank you for your review. Our team loves to help our customers get as much as they can from Lucky Orange, and our 15-minute call is a great way to accomplish it, even if we need a little more than 15 minutes to make sure you are comfortable with the tool! Happy tracking! Cheers - Justin from Lucky Orange
Justin fro Lucky Orange Support gave us excellent and timely support and solved multiple issues we were having.
These are words we love to hear! We’re glad that we were able to resolve your concerns and look forward to seeing how visitor behavior helps you to improve your Shopify store! Happy tracking! Cheers - Justin from Lucky Orange
Justin is an excellent and patient communicator!
Thank you for your review! We’re always here to help our customers be as successful as possible, both now and in the future. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange
Lo que vengo viendo hasta ahora me parece súper útil. De las apps más completas para hacer Tracking al comportamiento del cliente.
¡Nos encanta escuchar estas palabras! No hay nada mejor que ver de primera mano la experiencia de nuestros clientes para ayudarte a implementar mejoras que impulsen las ventas y la satisfacción del cliente. ¡No dudes en contactarnos si necesitas algo! Saludos, Jordan de Lucky Orange
This is a useful ap but can sometimes be a lot of information to try and decipher - especially if your website has a lot of products
Thank you for your review! We’re so happy that you’ve been able to start wading into Lucky Orange! Our team is always here to help our customers be as successful as possible, both now and in the future. Feel free to reach out to [email protected] and we can run through a demo and ensure you are getting the most out of your data. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange
After using a free heatmap/session tool for a while, and then trying Lucky Orange, the difference was immediate. The interface is genuinely intuitive — I wasn't digging through menus or watching tutorial videos just to find basic session recordings. Everything I need (heatmaps, session replays, conversion funnels) is right there in a dashboard that actually makes sense at a glance. Coming from a free tool, I didn't realize how much time I was losing to a clunky UI until I didn't have to deal with it anymore. Lucky Orange's dashboards surface the insights that matter without me having to piece them together myself. For anyone running an ecommerce storefront and trying to actually understand user behavior (not just collect data and hope you have time to dig into it), this has been a genuinely useful upgrade.
Thanks for leaving us such a thorough review! We’re glad to hear that you’ve been having such a great experience with Lucky Orange. Please let us know if you need anything! Cheers - Jordan from Lucky Orange
I have a small addiction to Lucky Orange - I love watching how my customers behave and at what stage they leave my website - very insightful information!
These are words we love to hear! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Again, we appreciate your review, and we're here should you need anything else! Cheers - Jordan from Lucky Orange
Fantastic insights, use it every day - highly recommend!
Thank you for your review! We’re thrilled that you’ve been able to get so much from Lucky Orange visitor behavior. Please let us know if you need anything! Cheers - Justin from Lucky Orange
We've been really impressed with Lucky Orange's capabilities. They excel at data tracking down to the smallest nuance and more importantly they have figured out how to implement AI in an effective and genuinely useful manner, saving our team from digging through volumes of raw data. 10 out of 10 recommend.
Thank you for your review! Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store, and we love to hear that Discovery has been so helpful to you! Again, we appreciate your review, and we're here should you need anything else! Cheers - Danny from Lucky Orange
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.