All reviews

Rating Breakdown

  • 5
    85% (715 ratings)
  • 4
    6% (50 ratings)
  • 3
    2% (14 ratings)
  • 2
    1% (5 ratings)
  • 1
    4% (37 ratings)

Reviews with Text

  • 98% (801)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 2, 2026

very intuitive and mega useful! You don't guess, you literally see what your shop visitor saw and did when he was on your store, so you can improve your shop on the go

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Again, we appreciate your review, and we're here should you need anything else! Cheers - Will from Lucky Orange

5 / 5 Share

Dec. 27, 2025

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a rating! Please let us know if you need anything! Cheers - Will from Lucky Orange

1 / 5 Share

Dec. 24, 2025

Using app

About 21 hours

Total reviews

1

Average rating

1.0

5 / 5 Share

Dec. 22, 2025

The plugin is great, it's exactly what I needed.

Using app

4 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! Love that Lucky Orange continues to play a crucial role in the growth of your website and business. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange

5 / 5 Share

Dec. 22, 2025

Great app! Helps us as we run META ads to determine problems , fix them, and improve CRO!

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! Love that Lucky Orange continues to play a crucial role in the growth of your website and business. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange

5 / 5 Share

Dec. 18, 2025

The app works great and the support team helped me through a lot of problems I ran into with traffic sources. Great app!

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We’re so happy that you’ve been able to start wading into Lucky Orange! Our team is always here to help our customers be as successful as possible, both now and in the future. Please let us know if you need anything! Cheers - Justin from Lucky Orange

5 / 5 Share

Dec. 18, 2025

Heel fijn programma krijg inzichten waar klanten blijven hangen en waar ze juist op doorpakken

Store

Mochifi

Using app

4 days

Total reviews

3

Average rating

5.0

Developer Reply

Bedankt voor je review! We vinden het fantastisch om te horen dat inzicht in de online interacties van je klanten precies is wat je nodig had om je bedrijf te laten groeien. Nogmaals, we waarderen je review enorm en staan ​​voor je klaar als je nog iets nodig hebt! Met vriendelijke groet, Will van Lucky Orange

5 / 5 Share

Dec. 17, 2025

The app itself seems to be great. We've had it for a week and we've been enjoying the additional insights. The customer service has been excellent as well. We had an issue that was resolved immediately and accurately. Can't ask for better than that!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We’re so happy that we’ve been able to impress you with our technology, onboarding and customer support and are thrilled to be part of your journey. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange

5 / 5 Share

Dec. 16, 2025

nice app

Using app

About 9 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We’re so happy that you’ve been able to start wading into Lucky Orange! Our team is always here to help our customers be as successful as possible, both now and in the future. Happy tracking! Cheers - Will from Lucky Orange

5 / 5 Share

Dec. 9, 2025

Perfect!!!

Using app

About 18 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We’re thrilled that you’ve been able to get so much from Lucky Orange visitor behavior. Again, we appreciate your review, and we're here should you need anything else! Cheers - Will from Lucky Orange

5 / 5 Share

Dec. 2, 2025

Absolute game-changer for my store. Stop guessing why you're not getting sales—this app shows you exactly why. The session recordings helped me spot technical glitches and friction points I would have never found on my own. Essential for any serious brand owner.

Store

ULUROOM

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for leaving us such a thorough review! Seeing exactly what your visitors and customers do and experience on your website through Session Recordings can make all the difference in improving your website and growing your business. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange

5 / 5 Share

Dec. 4, 2025

Very helpful team! Quick response and very usefull app to see what issues people may be having. I look forward to learning more about how to use it and help our customers! Sometimes can take a while to load the sessions but otherwise I use this tool daily.

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your review! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange

5 / 5 Share

Nov. 25, 2025

Lucky Orange saved me multiple times. When you are a business owner, sometimes you can miss something on your website because you have a lot of thing in your head. This application is really a saver, you fill easily understand the issue on your website.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! Learning the pain points your customers are having and being able to quickly address them is invaluable. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange

5 / 5 Share

Nov. 23, 2025

Great product, works very well !

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We’re so happy that we’ve been able to impress you with our technology, onboarding and customer support and are thrilled to be part of your journey. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Jordan from Lucky Orange

1 / 5 Share

Nov. 20, 2025

DO NOT INSTALL THIS APP - Shocking technical support!!!! They'll Leave you hanging for few days whilst continuing the billing cycle. App is decent but many times it doesn't capture the session and fails to record key moments. They'll just send an email saying "please uninstall then install again" Theyll reply in 24 hours then hope it gets delayed! No immediate support and attention to detail when speaking to their department! A reminder that there are apps with support responses in a few hours!!

Using app

About 2 months

Total reviews

1

Average rating

1.0

Developer Reply

We appreciate your feedback and sincerely understand your frustration. We always work to provide the best experience for our customers and never want you to feel delayed or ignored. Our team quickly responded to your initial request. After our initial troubleshooting, we realized that the specific issue required a deeper review from our specialized technical/developer team. While it was not our intention to cause frustration, I understand that the lack of proactive updates during the couple hours it took for our developers to resolve the matter caused a significant inconvenience. We have attempted to contact you via email to discuss your experience as the resolution to this issue is now in place. We would genuinely like the opportunity to earn back your trust. To pick back up our conversation, respond to our most recent email or reach out to us directly at [email protected]. Regards - Will from Lucky Orange

5 / 5 Share

Nov. 19, 2025

Top

Store

226ERS

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We’re thrilled that you’ve been able to get so much from Lucky Orange visitor behavior. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange

5 / 5 Share

Nov. 18, 2025

Lucky Orange has been such a useful app for my Shopify store. I didn’t realise how much I was missing until I could actually see how visitors were moving around the site. The heatmaps and recordings helped me understand where people were getting stuck and what parts of my product pages needed improving. It has helped with launching my store and making sure that everything has been in working order for my customers. If you want to understand how customers behave on your store and make smarter decisions, I definitely recommend giving Lucky Orange a try.

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Wow! It sounds like you've been able to dive into your Lucky Orange data and find the insights you need to improve your website! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange

4 / 5 Share

Nov. 18, 2025

Really like this app to see where customer seems to have hesitation. The missing star is because alot of video capture are lagging and it can be difficult sometimes to see where exactly whats makes customers leave.

Using app

7 days

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your review! Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store and gain that valuable feedback. Regarding your feedback on the session recordings, please send an email to [email protected] so we can look into this for you. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Justin from Lucky Orange

5 / 5 Share

Nov. 17, 2025

Really good experience. Definitely one of the best data-tracking tools to understand how the Meta Ads pixel is learning and optimizing. Clear metrics, fast insights, and super easy to use. If you want to truly see how your pixel behaves behind the scenes, this app is a must

Store

SoHo SM

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for taking the time to leave us a review! Love that Lucky Orange continues to play a crucial role in the growth of your website and business. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange

5 / 5 Share

Nov. 17, 2025

This app is fantastic. The heat map and playback features are really game changing and allow you to pivot immediately after identifying potential trouble zones with your products.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! Being able to see what visitors do and experience on your Shopify site can make all of the difference in improving the customer experience and your conversions. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Jordan from Lucky Orange