Lucky Orange Heatmaps & Replay
Optimize your online store using Lucky Orange
Rating
4.7
feedback
1,172
chart
#114
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
3%
-
Less than a month
26%
-
Less than a year
54%
-
More than a year
14%
Reviews Summary
The reviews for this Shopify app are mixed, with both positive and negative feedback. Many users praise the app for its valuable insights into customer behavior, user-friendly interface, and helpful customer support. They appreciate features like heatmaps, live visitor recordings, and analytics that help them optimize their websites for better conversions. However, some users have reported issues with the app slowing down their stores, high pricing for certain features, and difficulties in account management and unsubscribing from emails. Overall, the app seems to provide valuable data and tools for improving online stores, but there are concerns about performance and pricing.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 14, 2024
We previously used HotJar, but changed over to Lucky Orange due to the integration with Shopify. Glad we did! It is much easier to you and and has a lot more features available. Really like the filters and heat maps for both desktop and mobile. In addition, like the customer profile information to see repeat customers within the data storage limit. I was very impressed with how the break out the events and provide tagging as well. Highly recommend!
Thanks for sharing the Lucky Orange love! We love to raise the bar high when it comes to conversion optimization tools, and it sounds like we've accomplished it! Our team has worked hard to not only bring you amazing conversion optimization features like filters, session recordings and heatmaps (to name a few) but also create a seamless integration with Shopify. Thanks again for this glowing review, and don't hesitate to reach out if you need anything. Happy tracking! Cheers - Jordan from Lucky Orange
May 14, 2024
Very nice application. Everything is clearly visible on my website. I recommend.
Thank you so much for your review and recommendation! There’s really nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. We’re thrilled to be part of your journey and wish you continued success. Cheers - Justin from Lucky Orange
May 13, 2024
Lucky Orange is such a hidden gem! We had an onboarding call with Justin Tomlinson who showed us all the features of the app and I'm blown away! I'm especially impressed by the heatmap feature and the recordings as I know it'll help us find areas of improvement. Justin was very patient and answered all our questions.
Thanks for leaving us a review! It's great to hear Lucky Orange referred to as a "hidden gem." We love that Lucky Orange helps you unlock the magic of visitor behavior and provides the insights you need to grow your business and Shopify store. Heatmaps and session recordings are our favorites too! :-) I'm always happy to answer any and all of your questions, and we're only an email away if you need anything else. Thanks again for your review, and happy tracking! Cheers - Justin from Lucky Orange
May 11, 2024
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Teşekkür ederim! Şerefe - Bradley from Lucky Orange
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