Lucky Orange Heatmaps & Replay
Lucky Orange has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer service provided by team members like Justin and Jordan. Users appreciate the valuable insights the app offers, such as real-time tracking of customer behavior, heatmaps, session recordings, and AI implementation. The app is praised for its ease of use, clear analytics, and ability to identify areas for improvement in the user experience. However, there are a few negative reviews mentioning issues with billing practices, unreliable tracking of customer journeys, and unresponsive customer support in some cases.
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This app doing fradulent advertising....it said 14 days free trial and charged me before and dnt want to refund....absolute scammers....there are multiple free apps such as Microsoft Clarity....Stay Away!!!!
Not just Heatmaps, but deeper business analytics to help you grow your business. Highly recommended!
I had an onboarding call with Justin Tomlinson for Lucky Orange, and he was absolutely amazing. He answered all of my questions efficiently, but what I appreciated most was that he also took the time to point out things I didn’t even think to ask about. He gave me so much helpful information and insight into how to better understand and use the platform. I almost forgot to ask about the Discovery AI feature, and Justin made sure to explain that clearly as well. He was knowledgeable, patient, thorough, and made the entire onboarding experience extremely valuable. It really makes a difference when you invest in a company and they have people who genuinely help you understand how to use the product instead of just leaving you to figure everything out on your own. I left the call feeling much more confident about using Lucky Orange and understanding my visitor data and analytics. Thank you, Justin, for such a great experience. I really appreciated your help!
These are words we love to hear! Our team loves to help our customers get as much as they can from Lucky Orange, and our 15-minute call is a great way to accomplish it. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange
The app appears to have numerous features that can prove to be valuable for your business. The customer service has been great thus far and the app appears to be easy to use.
Thank you for your review! We’re so happy that we’ve been able to impress you with our technology and customer support and are thrilled to be part of your journey. Again, we appreciate your review, and we're here should you need anything else! Cheers - Jordan from Lucky Orange
Really well working
Thank you for your review! We’re so happy that you’ve been able to start wading into Lucky Orange! Our team is always here to help our customers be as successful as possible, both now and in the future. Happy tracking! Cheers - Justin from Lucky Orange
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