Lucky Orange Heatmaps & Replay
Spot friction and optimize confidently with visual data.
Rating
4.7
feedback
838
chart
#13
All reviews
Review RSS Feed
April 21, 2026
We have been recommending Lucky Orange to DTC clients for years, and it consistently delivers the kind of behavioral insight that turns a stagnant 1.5% conversion rate into a 2.5%+ one
Thank you for your review! Using Lucky Orange to analyze your customers is a great way to make meaningful changes on your store that improve conversions and your customer experience. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Jordan from Lucky Orange
April 14, 2026
App is super easy to navigate and analytics are easily understood and valuable. Video footage of customer activity is so helpful in learning behaviors and discovering flaws in your sight. Definitely recommend.
Thank you for your review! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange
April 14, 2026
Thank you for taking the time to leave us a rating! Please let us know if you need anything! Cheers - Justin from Lucky Orange
April 14, 2026
Super helpful staff (Jordan Dudd). Walked me through it and fixed everything seamlessly. And waited around for me to do each step.
These are words we love to hear! We’re always here to help our customers be as successful as possible, both now and in the future. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Jordan from Lucky Orange
April 12, 2026
Shopifyとのネイティブ統合は非常に便利で、サポートも素晴らしかったです。
レビューありがとうございます！弊社のチームはいつでもお客様をサポートいたします。サポートと技術の両面でご満足いただけたことを大変嬉しく思います。何かご不明な点やご要望がございましたら、お気軽にお問い合わせください。 よろしくお願いいたします。 - Lucky OrangeのJordanより
March 29, 2026
Only been using the app for a week so far, but has provided some insightful outlooks into customer behaviour which has allowed us to make some important changes on the website.
Thanks for taking the time to leave us a review! Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store and gain that valuable feedback. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Jordan from Lucky Orange
March 23, 2026
easy to use and good captures which really help understanding of website UX.
Thank you for your review! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange
March 16, 2026
Arif
Thank you for taking the time to leave us a rating! Please let us know if you need anything! Cheers - Will from Lucky Orange
March 13, 2026
It's nice to be able to see more in depth info about costumer behaviour. Things like rage clicks is something I never thought about, but it's useful to see.
Thank you for your review! Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store and gain that valuable feedback. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Justin from Lucky Orange
March 11, 2026
Great app that gives solid insights into website heatmaps and user behavior. Justin from customer service was very efficient in presenting the app and handled any issues quickly and professionally. Highly recommended.
Thank you for your review! We’re so happy that we’ve been able to impress you with our technology, onboarding and customer support and are thrilled to be part of your journey. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange
Feb. 22, 2026
Great app very detailed i love that for my business.
Thank you for your review! Love that Lucky Orange plays a crucial role in the growth of your website and business. Again, we appreciate your review, and we're here should you need anything else! Cheers - Will from Lucky Orange
Feb. 11, 2026
really good app to see where the drop off points for customers was and is and to see what customers see and think
Thank you for your review! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange
Feb. 11, 2026
As a new startup, we didn't have any traffic to our website when we first added Lucky Orange, and I wasn't really sure how it was going to help us. But stuck it out through the free trial, assuming I'd just stay on the free version. However, on the last day of the free trial, we started getting enough traffic, we used up the free version sessions - and I knew I had to make the decision if it was worth paying for it. I studied the data, and quickly found that Lucky Orange would more than pay for itself just through the insights gathered from watching the user experience. I had no idea certain things were happening that were frustrating for the user into quickly clicking out of the site, because they weren't happening for me. I caught the issues right from our first users, and I was instantly able to optimize my site based on real use, and even created some A/B tests I never would have thought to try. Worth it.
Thanks for leaving us such a thorough review! Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store and gain that valuable feedback. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Jordan from Lucky Orange
Feb. 5, 2026
Jordan was great in our 15 minute discovery call and we are looking forward to the insights Lucky Orange will give us for our Shopify store.
Using app
9 days
Total reviews
2
Average rating
4.5
Thank you for your review! Our team loves to help our customers get as much as they can from Lucky Orange, and our 15-minute call is a great way to accomplish it. Please let us know if you need anything! Cheers - Jordan from Lucky Orange
Feb. 3, 2026
We are new to Lucky Orange so I won't speak about the service since I don't have enough working knowledge of it but I will speak on the impeccable service that I received from their support team. We were having a couple of issues with my team members account. I contacted support and they were diligent on resolving the issue while keeping in constant communication until the issues were resolved. Good support is hard to come by these days but Lucky Orange's support team is great!
Thank you for your review! We’re always here to help our customers be as successful as possible, both now and in the future. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Justin from Lucky Orange
Feb. 3, 2026
This app provides a great visual way to see how people interact with my site. The session recordings leaves me with useful feedback to make changes according to customer behavior which I wouldn't have had access to otherwise.
Thank you for your review! Seeing exactly what your visitors and customers do and experience on your website through session recordings can make all the difference in improving your website and growing your business. Again, we appreciate your review, and we're here should you need anything else! Cheers - Will from Lucky Orange
Jan. 29, 2026
Πολύ καλή η εφαρμογή είναι ότι χρειαζομαι το ηλεκτρονικό μου κατάστημα μπορώ να δω τα πάντα και σε πραγματικό χρόνο αλλά και στα μηνύματα μου α1 καθημερινά στην ηλεκτρονικό ταχυδρομείο είναι κάτι που με βοηθάει πάρα πολύ έτσι ώστε το ηλεκτρονικό μου κατάστημα να μπορώ να ξέρω πώς δουλεύει και ποιοι το επισκέπτονται από ποιους τόπους και γενικά να βλέπω και τα βιντεάκια για το πώς συμπεριφέρονται οι χρήστες είναι υπερβολικά εύκολη και φιλική ς η χρήση της εστίνο ανεπιφύλακτα!!!!
Σας ευχαριστούμε που αφιερώσατε χρόνο για να μας αφήσετε μια κριτική! Χαιρόμαστε ιδιαίτερα που καταφέρατε να αξιοποιήσετε τόσα πολλά από τη συμπεριφορά των επισκεπτών του Lucky Orange. Σας ευχαριστούμε και πάλι για την κριτική σας και μη διστάσετε να επικοινωνήσετε μαζί μας για οποιεσδήποτε ερωτήσεις! Χαιρετισμούς - Justin από το Lucky Orange
Jan. 27, 2026
Easy install, intuitive UX, very helpful onboarding call with Justin, helpful documentation, powerful tool. Ongoing insights, not just a quick heat map tool.
Thank you for your review! We’re so happy that we’ve been able to impress you with our technology, onboarding and customer support and are thrilled to be part of your journey. Happy tracking! Cheers - Justin from Lucky Orange
Jan. 25, 2026
quit good
Thank you for your review! We’re so happy that you’ve been able to start wading into Lucky Orange! Our team is always here to help our customers be as successful as possible, both now and in the future. Happy tracking! Cheers - Justin from Lucky Orange
Jan. 22, 2026
Fantastic app that provides insights about your webstore that you would not have access to otherwise.
Thanks for taking the time to leave us a review! Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. Again, we appreciate your review, and we're here should you need anything else! Cheers - Jordan from Lucky Orange