Practical Product Picks review for Lucky Orange Heatmaps & Replay
Dec. 4, 2024
I would hands down recommend the Lucky Orange app. Why? Three reasons. 1) Stop the guesswork. You know where your users are browsing. Visuals bring the data alive. A potent combination when your trying to understand the weak points on your site. 2/ The dashboard is so user friendly that my daughter, with a little over six years of life experience could find her way around it. Don't know why your users are angry - one click on the discovery tab and you've got the answer. Simple. 3/ Customer service team are real humans - kind, polite (but not cheesy) they answer your question quickly - panicking about those gaps between user actions - drop them a message and they will answer. 4/ Lucky Orange - the name alone and icon is something else. Talk about elite branding. On a serious note - genuinely think this software has helped me find out key info about my site. In a world full of data, you can get lost but luckily there's one orange giving your website the vitamin C it needs ️. If anyone wants to check if I'm legit about this drop me an email and I will jump on a call to shout about them.
Wow! Thank you for taking the time to leave us such a thorough review! You’ve hit on so many key points, and we love that getting a front-row seat has brought you the insights you need to improve your website and grow your business. You shouldn’t need a PhD in data analytics to optimize your visitor experience, as your junior analyst— we mean your daughter—has so clearly demonstrated. Guesswork always leads to dead ends and false assumptions, but Lucky Orange insights make it simple to see. And yes, we’re truly a 100% human-based team that’s available for all users, regardless of trial or plan tier—no bots here! Thanks again for your review and for sharing the Lucky Orange love! If you need anything, please don’t hesitate to let us know! Happy tracking! Cheers - Emilia from Lucky Orange