Lucky Orange Heatmaps & Replay

Thank you for your review! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Again, we appreciate your review, and we're here should you need anything else! Cheers - Jordan from Lucky Orange

Thank you for your review! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange

These are words we love to hear! Our team is always here to help, and we’re thrilled we were able to impress you with both of our support and technology. Again, we appreciate your review, and we're here should you need anything else! Cheers - Jordan from Lucky Orange

Thank you for your review! There’s really nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Jordan from Lucky Orange

Thank you for your review! We’re so happy that you’ve been able to start wading into Lucky Orange! Our team is always here to help our customers be as successful as possible, both now and in the future. Happy tracking! Cheers - Jordan from Lucky Orange

Thank you for your review! We’re thrilled that you’ve been able to get so much from Lucky Orange visitor behavior. Please let us know if you need anything! Cheers - Will from Lucky Orange

Thank you for your review! Our team loves to help our customers get as much as they can from Lucky Orange, and our 15-minute call is a great way to accomplish it. Thanks again, and don’t hesitate to reach out if you need anything! Cheers - Jordan from Lucky Orange

Thank you for your review! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Again, we appreciate your review, and we're here should you need anything else! Cheers - Jordan from Lucky Orange

These are words we love to hear! Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store and gain that valuable feedback. Again, we appreciate your review, and we're here should you need anything else! Cheers - Jordan from Lucky Orange

Thank you for your review! Our team loves to help our customers get as much as they can from Lucky Orange, and our 15-minute call is a great way to accomplish it. Please let us know if you need anything! Cheers - Jordan from Lucky Orange

Bedankt voor het delen van uw feedback. We begrijpen uw frustratie en bieden onze excuses aan voor de problemen die u heeft ondervonden. Na onderzoek van uw account blijkt dat er een dubbel account is aangemaakt onder een apart e-mailadres, wat de door u beschreven problemen heeft veroorzaakt. Toen u op 31 juli contact met ons opnam, hebben we uw eerste vraag snel beantwoord en hebben we actief met u samengewerkt om het probleem op te lossen en ervoor te zorgen dat alles onder het juiste account wordt ingesteld. Om de installatie volledig te voltooien en te beginnen met bijhouden, kunt u uw abonnement upgraden van een proefabonnement naar een van onze andere abonnementen. Als u nog steeds problemen ondervindt, kunt u rechtstreeks reageren op onze meest recente e-mail via [email protected]. We doen er alles aan om dit naar uw tevredenheid op te lossen. Met vriendelijke groet, Bradley van Lucky Orange

Thank you for your review! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange

Thank you for your review! Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store and gain that valuable feedback. Regarding your feedback on the customer scrolls, please reach out to [email protected] so we can look into this for you. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Justin from Lucky Orange

Thank you for taking the time to share your feedback. Through our discussions back and forth, we've thoroughly reviewed and discussed with you that there is no record of a cancellation request, downgrade to a lower plan or the Lucky Orange app being uninstalled from your Shopify store. As a safeguard for merchants, any subscription changes must be confirmed through Shopify's billing system. Our records indicate that the app has remained installed and active, which is why data collection, data storage, and billing have continued. Monthly receipts are sent by Shopify and outlines each app and their charges within the receipt while the application would have still shown as installed within your Shopify admin. To make sure you have fully ended your subscription, please make sure to either switch to the free plan and confirm that change through Shopify or uninstall the Lucky Orange app from your store. Uninstalling the app will ensure the tracking code is removed and your subscription is fully terminated. If you have any questions, please contact our support team. We're here to help. Regards - Bradley from Lucky Orange

Thank you for your review! Seeing exactly what your visitors and customers do and experience on your website through Session Recordings and Heatmaps can make all the difference in improving your website and growing your business. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange

These are words we love to hear! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Jordan from Lucky Orange

Thank you for your review! Love that Lucky Orange continues to play a crucial role in the growth of your website and business. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange

Thank you for your review! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Regarding your feedback on the data not being 100% accurate, please reach out to [email protected] and we can take a look at this for you. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange

Thank you for your review! We’re thrilled that you’ve been able to get so much from Lucky Orange visitor behavior. Please let us know if you need anything! Cheers - Justin from Lucky Orange

Thank you for your review! Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store and gain that valuable feedback. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange