All reviews

Rating Breakdown

  • 5
    87% (688 ratings)
  • 4
    6% (51 ratings)
  • 3
    2% (14 ratings)
  • 2
    1% (5 ratings)
  • 1
    4% (34 ratings)

Reviews with Text

  • 98% (773)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 14, 2025

I previewed the app on my own and found it to be helpful. When I got the overview from Justin. Then things really clicked and be way clearer as to how insightful Lucky Orange is. It provides great context for what actions we need to take to ensure we're providing the best shopping experience for our customers.

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! Our team loves to help our customers get as much as they can from Lucky Orange, and our 15-minute call is a great way to accomplish it. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange

5 / 5 Share

July 9, 2025

Lucky Orange has been a game-changer for understanding how customers interact with our site. The live visitor recordings and heatmaps helped us optimize our layout and catch issues we wouldn’t have seen otherwise. Highly recommend for any small business!

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We’re thrilled to hear that our heatmaps, session recordings and live view features have given you clear, actionable insights into your visitors’ interactions. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange

5 / 5 Share

July 9, 2025

WOW! I wish I knew about this sooner to be honest. It has proven to be so useful in the first few days I was able to diagnose the customer journey, determine shortfalls in page design, understand user experience, and tailor my site according to the detailed insights provided by Lucky Orange. I actually feel lucky I found this app. It was so easy to install and get going that I felt like it was there the whole time waiting to be unlocked.

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

These are words we love to hear! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Justin from Lucky Orange

5 / 5 Share

July 9, 2025

Very detailed Analysis. Were happy to use Lucky Orange. Definitely can recommend.

Using app

5 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your review! Using Lucky Orange to analyze your customers is a great way to make meaningful changes on your store that improve conversions and your customer experience. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Justin from Lucky Orange

5 / 5 Share

July 8, 2025

Definitively one of the best alternatives to Hotjar for UX and CRO on Shopify. If you want to understand how to optimize your shop customer experience you have to check out Lucky Orange.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store and gain that valuable feedback. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange

5 / 5 Share

July 8, 2025

It’s an useful tool to analyze your website

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We’re thrilled that you’ve been able to get so much from Lucky Orange visitor behavior. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange

5 / 5 Share

June 26, 2025

Genial, muy útil. La recomiendo.

Using app

17 days

Total reviews

2

Average rating

5.0

Developer Reply

¡Gracias por tu reseña! Poder ver lo que hacen y experimentan los visitantes en tu tienda Shopify puede marcar la diferencia para mejorar la experiencia del cliente y tus conversiones. ¡Nuestro equipo está a solo un correo electrónico! Saludos - Justin de Lucky Orange

5 / 5 Share

June 19, 2025

Easy to learn and use, great customer service, quick at-a-glance findings

Using app

About 19 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! We’re so happy that we’ve been able to impress you with our technology, onboarding and customer support and are thrilled to be part of your journey. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Jordan from Lucky Orange

5 / 5 Share

June 18, 2025

I'm yet to have an official onboarding call where I can understand the full benefits of lucky orange. but already through my minimal understanding I have been able to understand how people are navigating through my website and at what point they are likely to leave before checking out. I'm excited to keep using lucky orange. It's like a crystal ball into what's working for customers and what's not so you can make improvements and track results.

Store

SERJ

Using app

7 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your review! Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store and gain that valuable feedback. As for the onboarding call, please reach out to [email protected] and we can easily get that set up for you! Thanks again for your review, and don't hesitate to reach out with any questions. Cheers - Jordan from Lucky Orange

5 / 5 Share

June 18, 2025

Very great support :) thank you so much

Store

Kaindly

Using app

2 months

Total reviews

17

Average rating

5.0

Developer Reply

Thank you for your review! We’re always here to help our customers be as successful as possible, both now and in the future. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange

5 / 5 Share

June 17, 2025

We were able to make updates to our site within the first week of installing Lucky Orange. The data provided was helpful with seeing our customers journey.

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! Being able to see what visitors do and experience on your Shopify Store can make all of the difference in improving the customer experience and your conversions. Again, we appreciate your review, and we're here should you need anything else! Cheers - Jordan from Lucky Orange

5 / 5 Share

June 17, 2025

I've been using Lucky Orange for a couple of weeks and I love it! Right away I started getting insights by watching recordings of user activity on the site and I can see the changes I'll make from that data being really beneficial to my stores conversion. Can't wait to dive in more and see the rest of the functionality!

Using app

7 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your review! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange

5 / 5 Share

June 16, 2025

this is something incredible thanks to you it is possible to track the client and learn from mistakes thank you

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Justin from Lucky Orange

5 / 5 Share

June 13, 2025

Good user experience, very convenient operation interface

Using app

5 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! We’re so happy that you’ve been able to start wading into Lucky Orange! Our team is always here to help our customers be as successful as possible, both now and in the future. Happy tracking! Cheers - Jordan from Lucky Orange

5 / 5 Share

June 11, 2025

I just started with Lucky Orange and love it so far. I was offered an onboarding call with Justin and it was super informative, very customer oriented. Looking forward to a great collaboration.

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! Our team loves to help our customers get as much as they can from Lucky Orange, and our 15-minute call is a great way to accomplish it. Please let us know if you need anything! Cheers - Justin from Lucky Orange

5 / 5 Share

June 11, 2025

Lucky Orange for Shopify is an excellent tool. The heatmaps and session recordings provide valuable insights into customer behavior, helping me identify areas for improvement.

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange

5 / 5 Share

June 10, 2025

Application très complète qui permet d'avoir de la réelle data

Store

Nalovea

Using app

29 days

Total reviews

2

Average rating

5.0

Developer Reply

Merci pour votre avis ! Rien de tel que de voir précisément ce que les gens vivent pour vous aider à améliorer votre expérience et générer plus de ventes et de clients satisfaits. N'hésitez pas à nous contacter si vous avez besoin de quoi que ce soit ! À bientôt - Justin de Lucky Orange

5 / 5 Share

June 6, 2025

If you’re not using this yet, you’re missing out. I first thought it was just for basic heatmaps, but the level of detail and insights you can get are incredibly valuable.

Store

Opulus

Using app

About 8 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! There’s really nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Jordan from Lucky Orange

5 / 5 Share

June 6, 2025

Top

Store

Womanza

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! Please let us know if you need anything. Cheers - Justin from Lucky Orange

5 / 5 Share

June 4, 2025

We had a great onboarding call with Justin from Lucky Orange. He was incredibly helpful and clear in explaining how the platform works. He took the time to walk us through the key features and made sure we understood how to get the most out of the tool. Really appreciated his expertise and he had no problems answering any of my questions!

Using app

About 2 years

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for your review! Our team loves to help our customers get as much as they can from Lucky Orange, and our 15-minute call is a great way to accomplish it. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Justin from Lucky Orange