Lucky Orange Heatmaps & Replay
All reviews
Review RSS feed
quit good
Thank you for your review! We’re so happy that you’ve been able to start wading into Lucky Orange! Our team is always here to help our customers be as successful as possible, both now and in the future. Happy tracking! Cheers - Justin from Lucky Orange
There is no free plan. A soon as you add the app it makes you sign up for the subscription.
Thank you for sharing your feedback. We’re sorry for any confusion regarding our trial process. We want to clarify that we do offer a permanent free plan. Our 7-day trial is designed to give you full access to our premium features risk-free. Before the 7 days end, you have the total flexibility to choose a paid tier, downgrade to our free plan, or cancel entirely. You are never charged during the trial period itself. We’d love to make this right. Please check the email we sent on January 22nd; we’re happy to reset your trial so you can enjoy the full experience and ensure your account is moved to the free plan afterward. Regards - Bradley from Lucky Orange
A must-have app for digital merchandise management, which keeps you on track and clearly identifies the next steps for website optimization.
Thank you for your review! There’s really nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Jordan from Lucky Orange
Jordan helped me with my onboarding. Really helpful even tho it was just 15 minutes. And a very sweet guy.
Thank you for your review! Our team loves to help our customers get as much as they can from Lucky Orange, and our 15-minute call is a great way to accomplish it. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Jordan from Lucky Orange
Great tool to understand what is going on with your newly created store! Most helpful tool I've installed.
Thank you for your review! There’s really nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange
Fantastic App. It has allowed us to monitor how customers interact with our website and fix any sticking points. This has helped us to massively improve our websites conversion rate. Customer support is also great. We had an issue with integration. However, Jordan quickly jumped on a Zoom call and helped us get it sorted in no time. Highly recommend!
Thanks for leaving us such a thorough review! We’re so happy that we’ve been able to impress you with our technology, onboarding and customer support and are thrilled to be part of your journey. Again, we appreciate your review, and we're here should you need anything else! Cheers - Jordan from Lucky Orange
The plugin is great, it's exactly what I needed.
Thank you for your review! Love that Lucky Orange continues to play a crucial role in the growth of your website and business. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange
Great app! Helps us as we run META ads to determine problems , fix them, and improve CRO!
Thank you for your review! Love that Lucky Orange continues to play a crucial role in the growth of your website and business. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange
The app works great and the support team helped me through a lot of problems I ran into with traffic sources. Great app!
Thank you for your review! We’re so happy that you’ve been able to start wading into Lucky Orange! Our team is always here to help our customers be as successful as possible, both now and in the future. Please let us know if you need anything! Cheers - Justin from Lucky Orange
The app itself seems to be great. We've had it for a week and we've been enjoying the additional insights. The customer service has been excellent as well. We had an issue that was resolved immediately and accurately. Can't ask for better than that!
Thank you for your review! We’re so happy that we’ve been able to impress you with our technology, onboarding and customer support and are thrilled to be part of your journey. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange
nice app
Thank you for your review! We’re so happy that you’ve been able to start wading into Lucky Orange! Our team is always here to help our customers be as successful as possible, both now and in the future. Happy tracking! Cheers - Will from Lucky Orange
Absolute game-changer for my store. Stop guessing why you're not getting sales—this app shows you exactly why. The session recordings helped me spot technical glitches and friction points I would have never found on my own. Essential for any serious brand owner.
Thanks for leaving us such a thorough review! Seeing exactly what your visitors and customers do and experience on your website through Session Recordings can make all the difference in improving your website and growing your business. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange
Very helpful team! Quick response and very usefull app to see what issues people may be having. I look forward to learning more about how to use it and help our customers! Sometimes can take a while to load the sessions but otherwise I use this tool daily.
Thank you for your review! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange
Great product, works very well !
Thank you for your review! We’re so happy that we’ve been able to impress you with our technology, onboarding and customer support and are thrilled to be part of your journey. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Jordan from Lucky Orange
Top
Thank you for your review! We’re thrilled that you’ve been able to get so much from Lucky Orange visitor behavior. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange
Lucky Orange has been such a useful app for my Shopify store. I didn’t realise how much I was missing until I could actually see how visitors were moving around the site. The heatmaps and recordings helped me understand where people were getting stuck and what parts of my product pages needed improving. It has helped with launching my store and making sure that everything has been in working order for my customers. If you want to understand how customers behave on your store and make smarter decisions, I definitely recommend giving Lucky Orange a try.
Wow! It sounds like you've been able to dive into your Lucky Orange data and find the insights you need to improve your website! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange
Really like this app to see where customer seems to have hesitation. The missing star is because alot of video capture are lagging and it can be difficult sometimes to see where exactly whats makes customers leave.
Thank you for your review! Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store and gain that valuable feedback. Regarding your feedback on the session recordings, please send an email to [email protected] so we can look into this for you. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Justin from Lucky Orange
This app is fantastic. The heat map and playback features are really game changing and allow you to pivot immediately after identifying potential trouble zones with your products.
Thank you for your review! Being able to see what visitors do and experience on your Shopify site can make all of the difference in improving the customer experience and your conversions. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Jordan from Lucky Orange
Thank you for your feedback! We’d love to hear more about your experience, especially since you only had the app installed for less than a day before leaving your review. We’re open to your feedback and would be happy to offer you one-on-one walk through with a support specialist of how you can find value in Lucky Orange. Our team is available by email, chat or phone so please connect with us whichever way is best for you so we can make your experience an even better one. Please chat in or email us at [email protected] with details about any issues you may be facing. You can also reply to the emails we have sent you over the past week. We look forward to hearing from you and helping resolve this as soon as possible. Regards - Will from Lucky Orange
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.