All reviews

Rating Breakdown

  • 5
    87% (688 ratings)
  • 4
    6% (51 ratings)
  • 3
    2% (14 ratings)
  • 2
    1% (5 ratings)
  • 1
    4% (34 ratings)

Reviews with Text

  • 98% (773)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 3, 2025

Pretty solid app, few minor faults here and there like the live watching, but still very helpful regardless!

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Regarding your feedback on some of the minor faults, please feel free to reach out to [email protected] so we can take a look at those for you. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Jordan from Lucky Orange

5 / 5 Share

June 3, 2025

So far off to a great start.

Using app

Almost 3 years

Total reviews

7

Average rating

4.9

Developer Reply

Thank you for your review! Visitor behavior really makes all the difference! Thanks again, and don’t hesitate to reach out if you need anything. Cheers - Justin from Lucky Orange

5 / 5 Share

June 3, 2025

Lucky Orange is a must-have! It gives real insights into how visitors use your site — from heatmaps to session recordings. Way more helpful than just traffic numbers. We’ve used it to fix drop-offs and improve conversions fast.

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

These are words we love to hear! We’re thrilled to hear that our heatmaps and session recording features have given you clear, actionable insights into your visitors’ interactions. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange

5 / 5 Share

June 2, 2025

The app is good and provides useful insights about our customers journeys and experience on the site. Recommended.

Using app

5 days

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for your review! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Again, we appreciate your review, and we're here should you need anything else! Cheers - Jordan from Lucky Orange

5 / 5 Share

May 31, 2025

We’ve been using Lucky Orange for a while now, and the insights it provides are incredibly valuable. But what truly sets it apart is the amazing support team, especially Bradly, who went above and beyond to help us upgrade to the new version seamlessly. Bradly was not only knowledgeable, but also extremely patient and responsive. He walked us through every step, answered all our questions, and made sure everything was optimized perfectly. The new version is even more intuitive, with enhanced features that are already making a big difference in how we understand user behavior. If you’re on the fence, don’t hesitate. Between the app’s capabilities and the world-class support, Lucky Orange is a must-have for any serious eCommerce store. Highly recommended!

Store

HALIPAX

Using app

Over 5 years

Total reviews

16

Average rating

5.0

Developer Reply

Thank you for your review! We are so glad we were able to resolve your issues and get you set up for success. Again, we appreciate your review, and we're here should you need anything else! Cheers - Bradley from Lucky Orange

5 / 5 Share

May 28, 2025

The app is very intuitive and easy to use and pull insights from. I'm excited to dive into the data more!

Using app

12 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We’re so happy that you’ve been able to start wading into Lucky Orange! Our team is always here to help our customers be as successful as possible, both now and in the future. Again, we appreciate your review, and we're here should you need anything else! Cheers - Jordan from Lucky Orange

5 / 5 Share

May 25, 2025

Great service and more than enough features to analyse.

Store

CIBI

Using app

6 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! We’re so happy that we’ve been able to impress you with our technology, onboarding and customer support and are thrilled to be part of your journey. Thanks again, and don’t hesitate to reach out if you need anything! Cheers - Jordan from Lucky Orange

5 / 5 Share

May 23, 2025

Justin, had great customer response and quick to help my issue

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We’re always here to help our customers be as successful as possible, both now and in the future. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange

5 / 5 Share

May 22, 2025

Jordan gave a fantastic, friendly, and incredibly educational presentation on Lucky Orange today for our SurgiMac Shopify store. He made the platform's powerful features, like the Cart Value Overview and pre-built funnels, easy to understand and showed us exactly how they can benefit us. We're excited to dive in and utilize Lucky Orange!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! Our team loves to help our customers get as much as they can from Lucky Orange, and our 15-minute call is a great way to accomplish it. Again, we appreciate your review, and we're here should you need anything else! Cheers - Jordan from Lucky Orange

5 / 5 Share

May 22, 2025

Excellent customer support--even though my problem turned out to be user error (me), they patiently troubleshooted and resolved my problem right away.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We’re always here to help our customers be as successful as possible, both now and in the future. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Justin from Lucky Orange

5 / 5 Share

May 21, 2025

Using app

7 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a rating! Please let us know if you need anything. Cheers - Justin from Lucky Orange

5 / 5 Share

May 20, 2025

Having using Lucky orange to check how my customers behavior is a big help, now i know what to change to have a better customer experience for my site

Store

Nohlas

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Justin from Lucky Orange

5 / 5 Share

May 20, 2025

This app is incredibly easy to install — it worked perfectly from the very first try. Within minutes, I could see valuable insights into how users interact with my website. The interface is intuitive, and the data is presented in a way that makes it simple to spot patterns and optimize the customer journey.

Store

BIOBYME

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! Using Lucky Orange to analyze your customers is a great way to make meaningful changes on your store that improve conversions and your customer experience. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange

5 / 5 Share

May 20, 2025

Lucky Orange has completely transformed how I understand visitor behavior on my website. The live session recordings, heatmaps, and real-time analytics are incredibly insightful. I can actually see where customers drop off or get confused, which has helped me make quick and effective changes to boost conversions. The dashboard is intuitive and the setup was super simple. As a small business owner, it's one of the best tools I’ve invested in. Highly recommended for anyone serious about optimizing their site!

Store

ICART

Using app

6 days

Total reviews

4

Average rating

5.0

Developer Reply

We're thrilled to hear how Lucky Orange has made a positive impact across your website! Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store and gain that valuable feedback. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange

5 / 5 Share

May 19, 2025

Very happy with the app! You can really watch what customers are doing, which gives you a lot of insights.

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Thanks again, and don’t hesitate to reach out if you need anything! Cheers - Justin from Lucky Orange

5 / 5 Share

May 17, 2025

Je recommande car il y a un vrai suivi et permet de voir le comportement des clients sur le site.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Merci pour votre avis ! Nous sommes ravis que vous ayez pu tirer autant de profit du comportement des visiteurs de Lucky Orange. N'hésitez pas à nous contacter si vous avez besoin de quoi que ce soit ! À bientôt - Justin de Lucky Orange

5 / 5 Share

May 16, 2025

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for leaving a rating for Lucky Orange! Please let us know if you need anything! Cheers - Jordan from Lucky Orange

5 / 5 Share

May 16, 2025

We installed Lucky Orange and were instantly surprised at the level information we were able to obtain. I have always had data but no other tools give you the “why” around the patterns we were seeing. We were able to quickly make a list of web optimization and checkout improvements that we believe will be game changers ! Can’t wait to dig into all the other functionality. Big win for us!

Using app

6 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! Being able to see what visitors do and experience on your Shopify Store can make all of the difference in improving the customer experience and your conversions. Again, we appreciate your review, and we're here should you need anything else! Cheers - Jordan from Lucky Orange

5 / 5 Share

May 15, 2025

Had the best onboarding call with Jordan Dodd. As an engineer and UX/UI designer, I really appreciated how efficient and informative the session was—I got everything I needed in such a short time. Super happy with the app and the support team. Highly recommend!

Using app

About 13 hours

Total reviews

4

Average rating

5.0

Developer Reply

These are words we love to hear! Our team loves to help our customers get as much as they can from Lucky Orange, and our 15-minute call is a great way to accomplish it. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Jordan from Lucky Orange

5 / 5 Share

May 15, 2025

Très réactif !

Store

MyPatch

Using app

15 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Merci pour votre avis ! Nous sommes toujours là pour aider nos clients à réussir au mieux, aujourd'hui comme demain. Merci encore pour votre avis et n'hésitez pas à nous contacter pour toute question ! À bientôt - Jordan de Lucky Orange