Lucky Orange Heatmaps & Replay
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Great app for CRO and understanding customer behaviour on your Ecomm platform. Justin was an excellent support too!
Thank you for your review! Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store and gain that valuable feedback. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Jordan from Lucky Orange
Works great and has good analytics to go along with viewing individual sessions
Thank you for your review! Seeing exactly what your visitors and customers do and experience on your website through session recordings can make all the difference in improving your website and growing your business. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange
Cette application fonctionne très bien et c'est toujours agréable de voir la navigation de nos clients via notre boutique en ligne. J'ai eu besoin d'aide et j'ai reçu un excellent service a la clientèle.
Merci pour votre avis ! Nous sommes ravis d'apprendre que la possibilité d'observer de près les interactions en ligne de vos clients vous a permis de développer votre activité. Merci encore pour votre témoignage et n'hésitez pas à nous contacter pour toute question ! Cordialement, Justin de Lucky Orange
Ein sehr nützliches Tool, das dabei hilft zu verstehen wo noch Optimierungspotentiale im Shop bestehen.
Vielen Dank für Ihre Bewertung! Wir freuen uns sehr, dass Ihnen der Einblick in die Online-Interaktionen Ihrer Kunden genau das gebracht hat, was Sie für das Wachstum Ihres Unternehmens benötigten. Nochmals vielen Dank für Ihre Bewertung. Wir sind gerne für Sie da, falls Sie weitere Fragen haben! Viele Grüße – Jordan von Lucky Orange
Even though I’m still learning how to use the app and don’t fully understand everything yet, the customer service at Lucky Orange is absolutely excellent! They’re super patient, quick to respond, and really helpful every time I have a question. That kind of support makes a huge difference!
Thank you for your review! We’re so happy that you’ve been able to start wading into Lucky Orange! Our team is always here to help our customers be as successful as possible, both now and in the future. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange
This app is super helpful. It really helps you see your blind spots.
Thank you for your review! Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store and gain that valuable feedback. Again, we appreciate your review, and we're here should you need anything else! Cheers - Jordan at Lucky Orange
Jordan was amazing. Accommodating, knowledgeable, and was able to answer all questions I had - Thank you Jordan!
Thank you for your review! We’re always here to help our customers be as successful as possible, both now and in the future. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Jordan from Lucky Orange
Great value is provided with having the ability to see the recordings of each visitor to my web pages which provides insight into what's working and not working and guide design changes for optimization. The same is true of the heat maps and being able to see what percentage of visitors make it from the top to the bottom of the pages. Without Lucky Orange I would have no idea of what is really going on.
Thanks for leaving us such a thorough review! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange
Great tool for learning audience and so much more.
Thank you for your review! We’re so happy that you’ve been able to start wading into Lucky Orange! Our team is always here to help our customers be as successful as possible, both now and in the future. Please let us know if you need anything! Cheers - Jordan from Lucky Orange
Excellent view of what is really happening on my website. So valuable in creating the ultimate experience for my clients.
Thank you for your review! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange
Hello Lucky Orange Team, I've really enjoyed using Lucky Orange and would love to continue exploring its full potential. Some of my favorite features so far include: Session Recordings & Heatmaps - These have helped me understand exactly how visitors interact with my store, what catches their attention, and where they drop off. Live Chat & Visitor Profiles - I've been able to engage with customers in real time and identify high-intent visitors instantly. Conversion Funnels & Form Analytics - These tools gave me clear insights into checkout friction and allowed me to test improvements that boost conversions. Dashboard & Real-Time Analytics - The live visitor overview makes it easy to monitor traffic sources and activity across all pages. Lucky Orange has been invaluable for optimizing my customer journey, and I'd really appreciate a 2-week extension to continue collecting behavioral data and refining the results further before upgrading to a paid plan. Thank you for considering this request! Warm regards, Androe Lane CEO | Palace of Roman
Thanks for leaving us such a thorough review! Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store and gain that valuable feedback. Again, we appreciate your review, and we're here should you need anything else! Cheers - Jordan from Lucky Orange
We use Lucky Orange mainly for the heatmaps and session replays to spot UX issues and better understand how visitors interact with our store. It’s really helpful for optimizing product pages. Highly recommended for any Shopify store that wants clear insights into visitor behavior.
Thank you for your review! Being able to see what visitors do and experience on your site can make all of the difference in improving the customer experience and your conversions. Again, we appreciate your review, and we're here should you need anything else! Cheers - Jordan from Lucky Orange
Easy to use and very helpful to see how your customers behave on your page in order to adapt accordingly!
Thank you for your review! Being able to see what visitors do and experience on your Shopify Store can make all of the difference in improving the customer experience and your conversions. Again, we appreciate your review, and we're here should you need anything else! Cheers - Jordan from Lucky Orange
Great analytics - very feature heavy but with ease of use and help at hand.
Thank you for your review! Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store and gain that valuable feedback. Again, we appreciate your review, and we're here should you need anything else! Cheers - Jordan from Lucky Orange
Very easy to use and has incredible insights on user behaviour. Looking forward to using this more and making strategic changes based on the data. Thank you so much.
Thank you for your review! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange
Great and very fast customer support.
Thank you for your review! We’re so happy that you’ve been able to start wading into Lucky Orange! Our team is always here to help our customers be as successful as possible, both now and in the future. Please let us know if you need anything! Cheers - Jordan from Lucky Orange
Lucky Orange is a great tool — we love the heatmaps and session recordings, super helpful for understanding our customers.
Thank you for your review! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Again, we appreciate your review, and we're here should you need anything else! Cheers - Jordan from Lucky Orange
Thank you for leaving us a rating! Cheers - Will from Lucky Orange
it has a cool feature
Thank you for your review! We’re so happy that you’ve been able to start wading into Lucky Orange! Our team is always here to help our customers be as successful as possible, both now and in the future. Happy tracking! Cheers - Will from Lucky Orange
What a crap! I installed it and was constantly told email not valid. Changed email and tried forgot password and it kept looping into the login page with no way out. I deleted the app, but now I'm worried they start charging me after the free period. So I'm saying this loud now: PLEASE CANCEL MY PURCHASE and work on your lousy logon and Shopify integration page.
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