My Web Concepts review for Lucky Orange Heatmaps & Replay

1 / 5

Jan. 9, 2024

I installed the demo version and it consistently told me I was in Atlanta GA when I am in FL (not on vpn and even tried from my TMO hotspot, still shows Atlanta). There are several bugs they need to fix!

Using app

5 days

Total reviews

6

Average rating

3.7

Developer Reply

We appreciate your feedback. Lucky Orange uses a GeoIP database to determine the location of people who come to your website, including yourself. Your location can be skewed by a variety of factors, such as using a hotspot. T-Mobile typically routes internet traffic through their network to a centralized location. As a result, your location may appear different in Lucky Orange than it really is. There are other factors that may contribute as well, and our engineers would like to learn more about the discrepancies you experienced to find a resolution. Please reply to my last email at your earliest convenience to initiate the investigation. I look forward to hearing from you soon. Best Regards - Bradley from Lucky Orange

Lucky Orange Heatmaps & Replay for Shopify
Lucky Orange Heatmaps & Replay
4.7 star
1,419 reviews

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