The Salt Cellar Online review for Lucky Orange Heatmaps & Replay
Feb. 26, 2024
I have been using the app for the two week trial period and I am not overly impressed. The recordings are very choppy. Also not very user friendly in my opinion. I do like that it is showing my visitors, but sometimes I am not sure if they are organic visits or what because the are often not even long enough to trigger a recording. I will try for another two weeks and see if I can figure it out.
Thanks for your feedback. We’re glad that you’ve been able to see what people are doing on your website, and we’d like to offer you a personalized walk-through tour of our app with one of our experts. This complimentary 15-minute tour will take you through our 20+ features and demonstrate how to maximize the benefits of Lucky Orange. I’ll make sure to address your recording issues and highlight where you can find the source of your traffic. We strive to make visitor behavior easy to access and understand through features such as optimizable segments. These are pre-loaded and ready for you to identify segments of visitors including frustrated or confused visitors. We know your schedule is busy, so we have made it convenient for you to choose a time that works best for you. Please respond to my previous email to schedule your tour or use this link: https://calendly.com/esmith1214/15min. I look forward to hearing from you soon, and I’ll watch my inbox for your email. Best Regards - Emilia from Lucky Orange