LUNA skinlift™ review for Lucky Orange Heatmaps & Replay

Broken App + Argumentative Support = Nightmare This app burned through my session quota by tracking my own visits AND all the visits from their support staff during 3+ hours of troubleshooting (which forced me into a $44 upgrade). Even after that, it still didn’t work; no alerts, visitor tracking broken. The way support handled my reasonable request for a refund was downright embarrassing. Instead of owning the problem, support was defensive, argumentative, hostile, and pushy about getting me on Zoom calls to do more troubleshooting, then refused to refund me. Glitchy product. Wasted time. Zero accountability. Stay far away. Will be disputing this charge with Shopify. I’ve already switched to "MIDA Replay Heatmaps" and it actually works! Tip: Hotjar is another polished and professional alternative solution.