INFLUENCE TURTLE review for Lucky Orange Heatmaps & Replay
May 10, 2021
TERRIBLE ! I have been trying to open the app from shopfy since i installed and i was only getting ¨Logging out. One moment... ¨ The only way to acces the app was by google at your web page, until it started telling me my password was wrong, and when i try to directly open it from shopify boom , Logging out. One moment... a waste of time and a waste of space !
This isn’t the experience we want any of our customers to have, and we understand your frustration. Our team wants to resolve this as soon as we can to get you back on tracking, and on the surface, it appears there could be an easy solution. Based on your description, we believe that this issue may be caused by an adblocker, whether it’s standard on your browser or an added extension. Sometimes an adblocker or another browser extension can get in the way and prevent you from signing into Lucky Orange through Shopify. To work around this issue, try disabling your adblocker for LuckyOrange.com. You can also try to sign in through a new Incognito window (Chrome), private window (FireFox) or InPrivate window (Edge). We would still like to connect with you to make sure you’re able to use Lucky Orange from your Shopify dashboard. We sent you an email shortly after your review came through, so all you need to do is reply to that email. We can also connect through WhatsApp, Google Meets or Microsoft Teams if that’s more convenient. We look forward to hearing from you soon. Cheers - Bradley from Lucky Orange
