I Want It Jewellery review for Lucky Orange Heatmaps & Replay

Oct. 16, 2016

So sick of this app. Not only don't the number of visitors tie up with Shopify, but it doesn't even list visitors that I know visited. They say it's all because Shopify records very short visits and they don't but there's a lot more missing than that. I just logged on, saw a live visitor, watched their movement, then, it didn't show up on the list of recordings. Lots more examples of missing data. I've tried talking to support. I just got a standard reply, I don't think anyone actually read my email. Is it worth having this app with these problems? Probably not, half information is misleading information.