iFitt review for Lucky Orange Heatmaps & Replay
April 4, 2022
App shows many bugs. Support only reacts seriously when you write a bad review. When you delete it after all, the support get again bad. Can't see all the video's properly.
We understand your frustration and apologize for your experience. As I mentioned in our emails, our development team is working through your issue. I will continue to keep you updated as we have more information on the recording playback as we work to get it working as expected. Our support team received your email and began investigating the issue immediately. Our team does our best to keep our customers informed as our technical team takes time to investigate your issue. In some cases, this does mean that there may be a bit of delay between responses depending on what the issue may be related to. Best Regards - Bradley, Senior Director of Customer Services, Lucky Orange
