All reviews

Rating Breakdown

  • 5
    87% (688 ratings)
  • 4
    6% (51 ratings)
  • 3
    2% (14 ratings)
  • 2
    1% (5 ratings)
  • 1
    4% (34 ratings)

Reviews with Text

  • 98% (773)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 28, 2024

This is one of the best on site analytics tools I've come across. Tons of useful features that you'd usually have to download multiple tools to get from, plus super user friendly interface. It is the must have analytics tool for Shopify store owners!

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review! We strive to make sure all of our users describe Lucky Orange as 'one of the best' and 'must-have.' It's the best part of our day getting to work with great businesses like yours. And you're right - Lucky Orange is like a Swiss Army Knife. Our 20+ features are available on all plans! Thanks again for your review, and don't hesitate to reach out if we can be of assistance in any way. Cheers - Jordan from Lucky Orange

5 / 5 Share

Aug. 28, 2024

Nützliches Tool, sehr übersichtlich und sehr funktionell. Man hat alles auf einen Blick was die Besucher auf deinem Webshop genau machen. Dadurch gewinnt man wertvolle Informationen über das Kundenverhalten und kann dann seinen Shop entsprechend optimieren. Genial!

Using app

4 days

Total reviews

3

Average rating

5.0

Developer Reply

Vielen Dank, dass Sie sich die Zeit genommen haben, uns eine Bewertung zu hinterlassen! Es gibt nichts Vergleichbares, als genau zu sehen, was mehr Besucher daran hindert, zu Kunden zu werden. Anstatt blind zu versuchen, Ihre Website zu verbessern, können Sie das Problem isolieren und beheben. Nochmals vielen Dank für Ihre Bewertung, und zögern Sie nicht, sich zu melden, wenn Sie etwas benötigen! Viele Grüße - Justin von Lucky Orange

5 / 5 Share

Aug. 27, 2024

This app is great for in depth information that is crucial for the growth of my webshop. Customer service is also on point, even a boarding call is available to get you started off on the right track. Thanks guys!

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for such kind words! We take pride in providing our customers with both great technology and customer support. We’re glad to hear that you’ve been having such a great experience, and don't hesitate to reach out with any questions! Happy tracking! Cheers - Jordan from Lucky Orange

5 / 5 Share

Aug. 27, 2024

I love the features of this app. It gives me a richer understanding the user experience that I can't get looking at my Google Ads data. And the customer service is AMAZING!

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

These are words that we love to hear! The more you learn about your visitors and what they experience, the more you can make data-driven updates that result in measurable success. We appreciate the time you took to write this review and share the Lucky Orange love. We're here if you have any questions! Cheers - Emilia from Lucky Orange

5 / 5 Share

Aug. 26, 2024

I highly recommend Lucky Orange. After I installed, I immediately saw the customer drop of areas on my site and we are able to identify the issues. Lucky Orange has great tools to analyze the customer journey and showing us how to improve our conversion. There customer service is great and our onboarding call was super helpful and educating! Highly recommend!

Using app

About 18 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for such kind words! We strive to provide all of our customers with a great product and great support. It's always amazing when you can see exactly where and why people left your site before converting. Thank you again for sharing the Lucky Orange love, and we’re here if you have any questions! Cheers - Emilia from Lucky Orange

5 / 5 Share

Aug. 24, 2024

Very good

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you can isolate the issue and fix it before it costs more conversions. Thanks for your review and don’t hesitate to reach out if you need anything! Cheers - Jordan from Lucky Orange

5 / 5 Share

Aug. 22, 2024

Using app

2 days

Total reviews

3

Average rating

4.3

Developer Reply

We're thrilled to earn your five-star rating! Thanks for leaving us this rating, and we hope it means visitor behavior is bringing you all of the insights you need to find ways to enhance your Shopify store like never before.. If you need anything, we're here to help! Cheers - Emilia from Lucky Orange

5 / 5 Share

Aug. 21, 2024

Works perfectly, essential in your store to track and see sessions for improving data collecting, best app of this kind for sure, analysis tools are just awesome like heatmaps ecc... totally worth the money.

Store

Flowers

Using app

2 months

Total reviews

2

Average rating

4.5

Developer Reply

We’re thrilled you enjoy our customer support and technology! There really is nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. Thank you so much for your review, and we wish you continued success! Our team is always here if you need anything. Cheers - Emilia from Lucky Orange

5 / 5 Share

Aug. 20, 2024

Emilia was really helpful and explained every aspect of this app. It gives in depth analysis about traffic.

Using app

7 days

Total reviews

3

Average rating

5.0

Developer Reply

I'm glad you found our 15-minute call so helpful! Our onboarding is all about you, our users! When you can learn how to use our 20+ features and ask the questions you need answered, you get to insights faster than ever. We appreciate your review, and we can't wait to see how you use visitor behavior to grow your business. Let us know if you need anything! Cheers - Emilia from Lucky Orange

5 / 5 Share

Aug. 19, 2024

Not started using this properly yet, but after an onboarding call with Emilia I am excited to get started.... Hopefully Lucky orange will help me get to the bottom of my conversion challenges.

Using app

5 months

Total reviews

6

Average rating

4.8

Developer Reply

We’re so happy that we’ve been able to impress you with our technology, onboarding and customer support and are thrilled to be part of your journey. Our team loves to help our users get as much as they can from Lucky Orange, and our 15-minute app tour is a great way to accomplish it. Plus it’s always great to connect with our customers. We can't wait to hear how visitor behavior helped you spot those conversion barriers. Thank you for your review, and don’t hesitate to reach out if you need anything. Happy tracking! Cheers - Emilia from Lucky Orange

5 / 5 Share

Aug. 15, 2024

Easy to install and set up and gave me some unique takeaways based on what users are doing on my site. A must-have for all websites.

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

These are words we love to hear! Seeing what your customers’ experience in real time can give you the insight you need to address their needs quickly and prevent any barriers to conversion. Thank you for your review, and please let us know if you need anything! Cheers - Emilia from Lucky Orange

5 / 5 Share

Aug. 15, 2024

Thank you for the smooth and easy onboarding. I had an onboarding call with Emilia, who answered my questions and helped explain the app's functionality. Thank you for providing a great app. So far, so good.

Store

Elevate

Using app

About 5 hours

Total reviews

15

Average rating

5.0

Developer Reply

I love talking with our customers about how to best leverage Lucky Orange, and I’m so glad you found the call beneficial! We’re always here to support our customer’s success and are thrilled that we were able to impress you with our technology, onboarding and customer support. Thank you for allowing us to be part of your store’s journey. Don’t hesitate to reach out if we can be of service in any way. Happy tracking! Cheers - Emilia from Lucky Orange

5 / 5 Share

Aug. 14, 2024

Been really impressed with them and it's been a game-changer for our website. I love how I can see exactly how visitors interact with our pages every day and it's helped us spot little issues we never noticed before, and fixing them has boosted our conversions.The customer support team deserves a shout-out too - they're always quick to respond and super helpful. It's been worth every penny for us.

Store

MIZIZI

Using app

8 months

Total reviews

8

Average rating

4.6

Developer Reply

"Game-changer” is a phrase we love to hear from our customers! Seeing what your customers experience in real time can give you the insight you need to address their needs quickly and prevent any barriers to conversion. Also, thanks for the kind shout-out to our support team. We love to support our users and strive to provide superior service. Thank you for your review, and don't hesitate to reach out if you need anything else. As we always say, we're just an email away! Cheers - Emilia from Lucky Orange

5 / 5 Share

Aug. 14, 2024

Really like it so far. It has helped me understand customer behaviour and I have a chat to reply to any questions. I would recommend it!

Using app

14 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for sharing the Lucky Orange love! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Thanks for taking the time to leave us a review! Always here if you need anything from our team. Cheers - Jordan from Lucky Orange

5 / 5 Share

Aug. 13, 2024

Lucky Orange has given us some excellent insights on our newly launched US-based site. It was very quick and easy to set up and it immediately helped us to identify an issue with bots exploiting our Google ads. We literally spend hours on Lucky Orange using it to help identify what our customers are interested in and where the pain points are. We love it!

Store

En Gold

Using app

16 days

Total reviews

11

Average rating

5.0

Developer Reply

These are words we love to hear and happy that you were able to use Lucky Orange to both spot bots and find ways to make your website better than ever. It's addicting to see how people really click, move and scroll on your store! Have you tried our Discovery tool? It helps you spot pain points even faster by jumping to pre-loaded optimization opportunities, such as who had a frustrating experience on your website. Here's a help document to get you started (https://help-preview.luckyorange.com/article/525-how-to-use-optimization-opportunities-with-discovery) or feel free to reach out to [email protected] if you need any help. Thanks again for your review, and happy tracking! Cheers - Justin from Lucky Orange

5 / 5 Share

Aug. 13, 2024

Emilia was super helpful in guiding us on which package would be right for our brand and was super helpful in the app installation process!

Using app

About 3 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the review! I know I speak for the entire team here at Lucky Orange when I say that we love to help out users, whether it's giving them a tour of our app, helping them find the plan that fits their needs, or answering any questions they have. Thanks again for your review, and don't hesitate to reach out if you need any other assistance! Cheers - Emilia from Lucky Orange

5 / 5 Share

Aug. 9, 2024

Amazing tool!

Using app

5 months

Total reviews

3

Average rating

4.7

Developer Reply

Thanks for your review! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Again, thank you for your review, and please reach out should we be able to provide any further assistance. Happy tracking! Cheers - Justin from Lucky Orange

5 / 5 Share

Aug. 7, 2024

Amazing & Must Have app for all stores!!

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for such kind words! These are words we love to hear. We want all of our users to say things like "amazing" and "must-have app" after using Lucky Orange. Thanks again for your review, and our team is here to support you if you need anything. Cheers - Emilia from Lucky Orange

5 / 5 Share

Aug. 7, 2024

Me encanta esta herramienta porque podemos conocer el comportamiento de los usuarios cuando navegan el sitio y así saber si el flujo de compra es fácil o si se están atorando con algo pero además me encanta el feature de surveys porque podemos saber más de lo que el cliente necesita y con el mínimo esfuerzo !

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

¡Gracias por tu reseña! Nos emociona saber que el comportamiento de los visitantes es justo lo que necesitas para mejorar tu sitio web. También nos encanta nuestra herramienta de encuestas porque la retroalimentación de los clientes es invaluable. ¡Gracias de nuevo, y estamos aquí si necesitas algo! Saludos - Emilia de Lucky Orange

5 / 5 Share

Aug. 6, 2024

I've been using Lucky Orange on and off for a few years now and have not found an app that is as intuitive and easy to use as Lucky Orange to view what my customers are looking at. Having an exceptional website is crucial in this era of marketing as the standards for e-commerce are as high as ever in consumers' eyes. Lucky Orange allows me to understand the pains and weaknesses in my website. Its new AI feature is also great! Customer service is super responsive and effective at solving my problems. Highly recommend, and you should have Lucky Orange forever as long as your e-commerce website is up.

Using app

Over 2 years

Total reviews

12

Average rating

5.0

Developer Reply

Wow! Thank you for sharing the Lucky Orange love. We've already shared it with the rest of our team. You're right - it's crucial in this era to make your website the best it can but, and you can take out the guessing with visitor behavior. We're thrilled that we're enjoying our new Discovery tool! We love using it too! Thanks again for taking the time to leave us a review, and don't hesitate to reach out if you need anything. Cheers - Emilia from Lucky Orange