Lucky Orange Heatmaps & Replay for Shopify

Lucky Orange Heatmaps & Replay

Spot friction and optimize confidently with visual data.
Rating
4.6
Feedback
850
Reviews
Chart
#40
Shopify

All reviews

5 / 5 Share
Oct. 4, 2024

So far my experience with lucky Orange has been great! The app has enabled me to make better decisions for content and all round navigation on my e-com website thanks to precise customer path/ clic data. The onboarding process was very easy and made much better by an personnalised call with an account manager. Would very much recommend.

Store Using app Total reviews Average rating
Homecore 4 days 3 5.0
Developer Reply

Thanks for leaving us a review! We love that we've been able to impress you with our technology and onboarding! There really is nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. Our team is always here to assist you, and our onboarding call is designed to help our users get the most from our 20+ features. Thanks again for your review, and happy tracking! We're here if you need anything. Cheers - Emilia from Lucky Orange

5 / 5 Share
Oct. 3, 2024

Fantastic app! Works brilliantly really giving an insight to the customer experience

Store Using app Total reviews Average rating
BALTÉ 7 months 2 5.0
Developer Reply

It sounds like you’ve been able to dive right into the insights and find ways to improve your Shopify store. Love to hear how getting that first-hand look at what customers do and experience can make such a difference for your store. Thank you for the review and don’t hesitate to reach out should I or my team be able to assist you in any way. Cheers - Jordan from Lucky Orange

5 / 5 Share
Oct. 3, 2024

Excellent app to see exactly where customers are scrolling, clicking, adding to cart, or exiting. The free plan is perfect when you're just starting out. I love to use this when I've made changes to my site to see how things are working (or not working) for my customers. The customer service is outstanding. Quick, friendly, and helpful! Highly recommend Lucky Orange!

Store Using app Total reviews Average rating
The Note House About 1 year 5 5.0
Developer Reply

Thanks for taking the time to leave us a review! Seeing exactly what your visitors and customers do and experience on your website can make all the difference in improving your website and growing your business. Thanks for your review, and happy tracking! We're just an email away if you need anything! Cheers - Emilia from Lucky Orange

5 / 5 Share
Oct. 3, 2024

Just got started with Lucky Orange but I am LOVING it. It's so fun and helpful to watch people shop. Their platform is really user friendly and their customer service is so lovely. I also love that it doesn't effect site speed as much as Microsoft Clarity which is great too! 10/10 recommend!

Store Using app Total reviews Average rating
OTG|247 7 days 11 5.0
Developer Reply

We’re so happy that you’ve been able to start wading into Lucky Orange insights! Our team is just one email away if you need anything, and we're always here to help our customers be as successful as possible, both now and in the future. Using visitor behavior to learn more about your website visitors can help create an exceptional online experience. Regarding site speed, you’re right! Lucky Orange is designed to have minimal impact on your site speed. Our tracking code loads asynchronously, meaning it doesn't load on your site until the essential elements have fully loaded and are fully functional. In comparison with other conversion rate optimization tools, Lucky Orange continues to receive the highest marks in Yottaa's annual report, indicating that our software has little to no performance impact on website speed. Thanks for your review and 10/10 recommendation, and let us know if you need anything! Cheers - Emilia from Lucky Orange

5 / 5 Share
Oct. 2, 2024

Working with Lucky Orange has been great so far! The app has so many incredible features to truly give you the data you need to understand how your customers are interacting with your website. I highly recommend taking advantage of their 15-minute onboarding call to get yourself on the right track. We're excited to see the changes we can implement on our site from this valuable data.

Store Using app Total reviews Average rating
janegee 6 days 3 5.0
Developer Reply

We appreciate your review! Our 15-minute app tour is designed just for what you described. It introduces you to our 20+ features and answers any questions you may have to make sure you can dive right into visitor behavior. Thanks again for your review, and we're here to support you if you need anything! Cheers - Emilia from Lucky Orange

5 / 5 Share
Oct. 1, 2024

This is the best product on shopify. Emilia is great, she was able to solve all my issue right away and got me back on reviewing the customers flow thru my site.

Store Using app Total reviews Average rating
BELGIAN-STYLE ALES 2 months 3 3.7
Developer Reply

Wow! It's an honor to earn your distinction as "the best product on Shopify!" We love to impress our users with our technology and support, and it sounds like it was mission accomplished. Thank you so much for your review, and we can't wait to see how you use visitor behavior to grow your store. If you need anything, please don't hesitate to reach out! Cheers - Emilia from Lucky Orange

5 / 5 Share
Sept. 26, 2024

The heatmaps and visitor replays are invaluable to our business. We have gained so many actionable insights from watching them!

Store Using app Total reviews Average rating
Audio Life Inc. Almost 2 years 2 5.0
Developer Reply

Seeing exactly what your visitors and customers do and experience on your website through session recordings and heatmaps can make all the difference in improving your website and growing your business. We love to hear that getting these insights has helped you to identify how you can make the visitor experience better than ever. Thanks for your review, and we're here if you need anything! Cheers - Jordan from Lucky Orange

5 / 5 Share
Sept. 25, 2024

We left a year ago for a different service and have found the application to be one of the best we have used. Good to be back and support is excellent.

Store Using app Total reviews Average rating
CTA, Inc. About 2 years 6 4.5
Developer Reply

Thank you for sharing the Lucky Orange love and welcome back! Did you get a chance to try our new Discovery feature? We designed it to help merchants like you find the questions you want answered, such as what frustrated people really do on your website. Thanks again, and if you need anything, please don't hesitate to reach out. Cheers - Jordan from Lucky Orange

5 / 5 Share
Sept. 25, 2024

Store Using app Total reviews Average rating
CasaNookDecor About 14 hours 1 5.0
Developer Reply

Thanks for leaving us a rating! We're thrilled that we earned your five stars and hope this means you've been able to use visitor behavior to grow your website. We're here if you need anything! Cheers - Kelsey from Lucky Orange

5 / 5 Share
Sept. 23, 2024

Very user friendly and easy to read the data

Store Using app Total reviews Average rating
Momomi 8 days 4 5.0
Developer Reply

Thank you so much for sharing the Lucky Orange love! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Thanks for this five-star review! We are always here if you need anything from our team. Cheers - Emilia from Lucky Orange

5 / 5 Share
Sept. 18, 2024

I love using Lucky Orange! It is so easy to navigate, and the interface is incredibly intuitive, everything is right where it should be. I can easily track visitor behavior, identify key insights, and make informed decisions to improve my website. As an early user, it has already helped me better understand what my customers are doing on my site. I highly recommend it to anyone looking for a powerful, user-friendly analytics tool!

Store Using app Total reviews Average rating
Aussie Home Harmony About 1 month 3 5.0
Developer Reply

We appreciate the time you took to leave us a review. It sounds like you've been able to jump right into your Lucky Orange insights! We designed Lucky Orange to be easy to use with quick access to the visitor behavior you need to optimize your store and business. We're thrilled that you've been able to use visitor behavior to understand what people really do on your website and drive your next design decisions. Thanks again for your review and recommendation, and we're here if you need anything! Cheers - Jordan from Lucky Orange

5 / 5 Share
Sept. 17, 2024

ottima, molto interessante !!!!

Store Using app Total reviews Average rating
Developer Reply

Grazie per la tua recensione. Avere quell'esperienza in prima fila per vedere come i tuoi clienti usano il tuo sito web fa tutta la differenza per far crescere il tuo business. Ti auguriamo un successo continuo e non esitare a contattarci se possiamo aiutarti in qualche modo! Saluti - Emilia da Lucky Orange

5 / 5 Share
Sept. 17, 2024

Ja ik zou deze app zeker aanbevelen, het geeft je goede inzichten waar verbeteringen mogelijk zijn

Store Using app Total reviews Average rating
Kitchesse 7 months 1 5.0
Developer Reply

Bedankt dat je de liefde voor Lucky Orange deelt! We vinden het geweldig om te horen dat je een front-row seat hebt gekregen voor de online interacties van je klanten, wat precies is wat je nodig had om je bedrijf te laten groeien. Bedankt voor je recensie! We staan altijd klaar als je iets van ons team nodig hebt. Groeten - Jordan van Lucky Orange

5 / 5 Share
Sept. 17, 2024

So far so good! It is extremely interesting to see how customers interact with our store.

Store Using app Total reviews Average rating
Plush + Oak 9 months 5 5.0
Developer Reply

Diving into visitor behavior to identify ways to improve your website is invaluable to growing your business. We appreciate your review, and I’m here if you have any questions! Cheers - Emilia from Lucky Orange

5 / 5 Share
Sept. 17, 2024

I had an onboarding demo call with Jordan and he was very helpful with showing us the features and benefits of the system, and was passionate about the app. The heat map, and recordings of live sessions is going to be very helpful for our new website that launched to be able to track how our ads are performing.

Store Using app Total reviews Average rating
Trident Series 1 day 1 5.0
Developer Reply

I love talking with our customers about how to best leverage Lucky Orange, and I’m so glad you found the call beneficial! We’re always here to support our customer’s success and are thrilled that we were able to impress you with our technology and onboarding. Thank you for allowing us to be part of your store’s journey. Don’t hesitate to reach out if we can be of service in any way. Happy tracking! Cheers - Jordan from Lucky Orange

5 / 5 Share
Sept. 17, 2024

Facile e intuitiva da usare, ti aiuta a capire come migliorare la struttura del sito web, consigliata assolutamente.

Store Using app Total reviews Average rating
Bellomo Tovaglie 7 days 1 5.0
Developer Reply

Grazie mille per questa recensione entusiastica! Non c'è davvero niente di meglio che vedere esattamente cosa stanno vivendo le persone per aiutarti a fare miglioramenti che favoriscano più vendite e clienti più soddisfatti. Grazie ancora per la tua recensione e non esitare a contattarci se hai bisogno di qualcosa. Saluti - Emilia di Lucky Orange

5 / 5 Share
Sept. 15, 2024

The team is super helpful. The software is pretty amazing. Worth it, for sure!

Store Using app Total reviews Average rating
Developer Reply

Thanks for your review! We're thrilled to be able to impress you with our customer service and app. "Pretty amazing" is a phase we love to see our customers use when describing Lucky Orange. Thanks again for your review, and we're here if you need anything. Happy tracking! Cheers - Justin from Lucky Orange

5 / 5 Share
Sept. 13, 2024

Emilia was very helpful and informative. She took the time to help and explain to me the items I had had questions about and she continues to be helpful and provides excellent customer service and support.

Store Using app Total reviews Average rating
Acid Queen Jewelry Over 1 year 6 5.0
Developer Reply

Thank you for leaving us a review! We’re thrilled you enjoy our customer support and technology. Helping our users get the most out of their Lucky Orange is a priority because the more you can see what people are doing on your Shopify store, the more you can make improvements that result in more sales and happier customers. Thanks for sharing the Lucky Orange love! We’re always here should you need anything! Cheers - Emilia from Lucky Orange

5 / 5 Share
Sept. 13, 2024

great features! and almost zero setup

Store Using app Total reviews Average rating
Refyne Privilege Club 7 days 1 5.0
Developer Reply

Thrilled to hear that you've enjoyed using Lucky Orange! We love that we’ve been able to impress you with an easy installation and insight. Thank you for your review, and we're here if you need anything! Cheers - Emilia from Lucky Orange

5 / 5 Share
Sept. 10, 2024

This app is really amazing, It gives us real-time insights of visitor behavior, helping us spot and fix small issues to boost conversions. The customer support is also top-notch—quick and helpful.

Store Using app Total reviews Average rating
Smenzar.com About 2 hours 2 5.0
Developer Reply

Love that Lucky Orange continues to play a crucial role in the growth of your website and business. Visitor behavior really makes all the difference! We appreciate you sharing Lucky Orange love for our technology and our support team! If you need anything, we're just one email away. Cheers - Emilia from Lucky Orange

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