Lucky Orange Heatmaps & Replay for Shopify

Lucky Orange Heatmaps & Replay

Spot friction and optimize confidently with visual data.
Rating
4.6
Feedback
906
Reviews
Chart
#74
Shopify

All reviews

5 / 5 Share
Aug. 20, 2024

Emilia was really helpful and explained every aspect of this app. It gives in depth analysis about traffic.

Store Using app Total reviews Average rating
Serena Sparkles 7 days 3 5.0
Developer Reply

I'm glad you found our 15-minute call so helpful! Our onboarding is all about you, our users! When you can learn how to use our 20+ features and ask the questions you need answered, you get to insights faster than ever. We appreciate your review, and we can't wait to see how you use visitor behavior to grow your business. Let us know if you need anything! Cheers - Emilia from Lucky Orange

5 / 5 Share
Aug. 19, 2024

Not started using this properly yet, but after an onboarding call with Emilia I am excited to get started.... Hopefully Lucky orange will help me get to the bottom of my conversion challenges.

Store Using app Total reviews Average rating
Educational Toys 5 months 6 4.8
Developer Reply

We’re so happy that we’ve been able to impress you with our technology, onboarding and customer support and are thrilled to be part of your journey. Our team loves to help our users get as much as they can from Lucky Orange, and our 15-minute app tour is a great way to accomplish it. Plus it’s always great to connect with our customers. We can't wait to hear how visitor behavior helped you spot those conversion barriers. Thank you for your review, and don’t hesitate to reach out if you need anything. Happy tracking! Cheers - Emilia from Lucky Orange

5 / 5 Share
Aug. 15, 2024

Easy to install and set up and gave me some unique takeaways based on what users are doing on my site. A must-have for all websites.

Store Using app Total reviews Average rating
Brook Evans 6 days 2 5.0
Developer Reply

These are words we love to hear! Seeing what your customers’ experience in real time can give you the insight you need to address their needs quickly and prevent any barriers to conversion. Thank you for your review, and please let us know if you need anything! Cheers - Emilia from Lucky Orange

5 / 5 Share
Aug. 15, 2024

Thank you for the smooth and easy onboarding. I had an onboarding call with Emilia, who answered my questions and helped explain the app's functionality. Thank you for providing a great app. So far, so good.

Store Using app Total reviews Average rating
Elevate About 5 hours 19 4.9
Developer Reply

I love talking with our customers about how to best leverage Lucky Orange, and I’m so glad you found the call beneficial! We’re always here to support our customer’s success and are thrilled that we were able to impress you with our technology, onboarding and customer support. Thank you for allowing us to be part of your store’s journey. Don’t hesitate to reach out if we can be of service in any way. Happy tracking! Cheers - Emilia from Lucky Orange

5 / 5 Share
Aug. 14, 2024

Been really impressed with them and it's been a game-changer for our website. I love how I can see exactly how visitors interact with our pages every day and it's helped us spot little issues we never noticed before, and fixing them has boosted our conversions.The customer support team deserves a shout-out too - they're always quick to respond and super helpful. It's been worth every penny for us.

Store Using app Total reviews Average rating
MIZIZI 8 months 8 4.6
Developer Reply

"Game-changer” is a phrase we love to hear from our customers! Seeing what your customers experience in real time can give you the insight you need to address their needs quickly and prevent any barriers to conversion. Also, thanks for the kind shout-out to our support team. We love to support our users and strive to provide superior service. Thank you for your review, and don't hesitate to reach out if you need anything else. As we always say, we're just an email away! Cheers - Emilia from Lucky Orange

5 / 5 Share
Aug. 14, 2024

Really like it so far. It has helped me understand customer behaviour and I have a chat to reply to any questions. I would recommend it!

Store Using app Total reviews Average rating
Naturalista Swimwear 14 days 6 5.0
Developer Reply

Thank you so much for sharing the Lucky Orange love! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Thanks for taking the time to leave us a review! Always here if you need anything from our team. Cheers - Jordan from Lucky Orange

5 / 5 Share
Aug. 13, 2024

Lucky Orange has given us some excellent insights on our newly launched US-based site. It was very quick and easy to set up and it immediately helped us to identify an issue with bots exploiting our Google ads. We literally spend hours on Lucky Orange using it to help identify what our customers are interested in and where the pain points are. We love it!

Store Using app Total reviews Average rating
En Gold 16 days 12 5.0
Developer Reply

These are words we love to hear and happy that you were able to use Lucky Orange to both spot bots and find ways to make your website better than ever. It's addicting to see how people really click, move and scroll on your store! Have you tried our Discovery tool? It helps you spot pain points even faster by jumping to pre-loaded optimization opportunities, such as who had a frustrating experience on your website. Here's a help document to get you started (https://help-preview.luckyorange.com/article/525-how-to-use-optimization-opportunities-with-discovery) or feel free to reach out to [email protected] if you need any help. Thanks again for your review, and happy tracking! Cheers - Justin from Lucky Orange

5 / 5 Share
Aug. 13, 2024

Emilia was super helpful in guiding us on which package would be right for our brand and was super helpful in the app installation process!

Store Using app Total reviews Average rating
LAPOINTE About 3 hours 3 5.0
Developer Reply

Thanks for the review! I know I speak for the entire team here at Lucky Orange when I say that we love to help out users, whether it's giving them a tour of our app, helping them find the plan that fits their needs, or answering any questions they have. Thanks again for your review, and don't hesitate to reach out if you need any other assistance! Cheers - Emilia from Lucky Orange

5 / 5 Share
Aug. 9, 2024

Amazing tool!

Store Using app Total reviews Average rating
Geardoor 5 months 3 4.7
Developer Reply

Thanks for your review! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Again, thank you for your review, and please reach out should we be able to provide any further assistance. Happy tracking! Cheers - Justin from Lucky Orange

5 / 5 Share
Aug. 7, 2024

Amazing & Must Have app for all stores!!

Store Using app Total reviews Average rating
Flexmart 1 day 2 5.0
Developer Reply

Thank you for such kind words! These are words we love to hear. We want all of our users to say things like "amazing" and "must-have app" after using Lucky Orange. Thanks again for your review, and our team is here to support you if you need anything. Cheers - Emilia from Lucky Orange

5 / 5 Share
Aug. 7, 2024

Me encanta esta herramienta porque podemos conocer el comportamiento de los usuarios cuando navegan el sitio y así saber si el flujo de compra es fácil o si se están atorando con algo pero además me encanta el feature de surveys porque podemos saber más de lo que el cliente necesita y con el mínimo esfuerzo !

Store Using app Total reviews Average rating
Drops Mexico.co About 1 month 1 5.0
Developer Reply

¡Gracias por tu reseña! Nos emociona saber que el comportamiento de los visitantes es justo lo que necesitas para mejorar tu sitio web. También nos encanta nuestra herramienta de encuestas porque la retroalimentación de los clientes es invaluable. ¡Gracias de nuevo, y estamos aquí si necesitas algo! Saludos - Emilia de Lucky Orange

5 / 5 Share
Aug. 6, 2024

I've been using Lucky Orange on and off for a few years now and have not found an app that is as intuitive and easy to use as Lucky Orange to view what my customers are looking at. Having an exceptional website is crucial in this era of marketing as the standards for e-commerce are as high as ever in consumers' eyes. Lucky Orange allows me to understand the pains and weaknesses in my website. Its new AI feature is also great! Customer service is super responsive and effective at solving my problems. Highly recommend, and you should have Lucky Orange forever as long as your e-commerce website is up.

Store Using app Total reviews Average rating
Sweatfully Over 2 years 17 5.0
Developer Reply

Wow! Thank you for sharing the Lucky Orange love. We've already shared it with the rest of our team. You're right - it's crucial in this era to make your website the best it can but, and you can take out the guessing with visitor behavior. We're thrilled that we're enjoying our new Discovery tool! We love using it too! Thanks again for taking the time to leave us a review, and don't hesitate to reach out if you need anything. Cheers - Emilia from Lucky Orange

5 / 5 Share
Aug. 5, 2024

Fantastic customer service team. App is quick to setup and really helps you get to grips with your customers!

Store Using app Total reviews Average rating
Eyelash Emporium 5 days 4 5.0
Developer Reply

Thank you for such kind words! We take pride in providing our customers with both great technology and customer support. We’re glad to hear that you’ve been having such a great experience, and don't hesitate to reach out with any questions! Happy tracking! Cheers - Emilia from Lucky Orange

5 / 5 Share
Aug. 4, 2024

So far I've had a great experience using Lucky Orange with my shopify store. It's helped me to learn about user behavior on my site and has already led to making adjustments to address issues that I've observed. The ability to view individual user behavior as they click on pages, links or scroll through a page has been invaluable for helping me to approach my site design in a new way. Highly recommend.

Store Using app Total reviews Average rating
Art By Francis 7 days 1 5.0
Developer Reply

Great to see that Lucky Orange continues to play a crucial role in the growth of your website and business. Visitor behavior really makes all the difference in improving sales! Thank you for your review and recommendation, and we’re here should you need anything else! Cheers - Emilia from Lucky Orange

5 / 5 Share
July 28, 2024

Great insights into my customers' behavior!

Store Using app Total reviews Average rating
Author Valerie Pepper 6 days 1 5.0
Developer Reply

Thank you so much for your review! There’s really nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. Thanks again for your review, and we're here if you need anything! Cheers - Emilia from Lucky Orange

5 / 5 Share
July 26, 2024

We use this app daily for our online solar store, CDN Solar www.cdnsolar.ca This is a must-have for analyzing website activity! Justin from the support team answered our questions right away and has been incredibly helpful. Highly recommend it!

Store Using app Total reviews Average rating
CDN Solar Over 1 year 2 5.0
Developer Reply

I’m so glad we were able to assist you! We’re always here to help our customers be as successful as possible, both now and in the future. Thank you for your review and recommendation, and don’t hesitate to reach out should you have any questions. Happy tracking! Cheers - Justin from Lucky Orange

5 / 5 Share
July 24, 2024

so far, so great! really simple integration and onboarding. Justin was super accessible and helpful right away.

Store Using app Total reviews Average rating
down etc 28 minutes 2 5.0
Developer Reply

Those are words we love to hear! We can't wait to see how visitor behavior helps you transform your website. I speak for the whole team in saying that we are always happy to help! Thanks for your review, and we're here if you need anything. Cheers - Justin from Lucky Orange

5 / 5 Share
July 18, 2024

Provides great data!

Store Using app Total reviews Average rating
dome BEAUTY 11 months 4 4.0
Developer Reply

It sounds like you’ve been able to dive right into the insights and find ways to improve your store. Love to hear how getting that first-hand look at what customers do and experience can make such a difference for your store. Thank you for the review and don’t hesitate to reach out should I or my team be able to assist you in any way. Cheers - Jordan from Lucky Orange

5 / 5 Share
July 18, 2024

Love the communication, response time and overall service experience. Got invaluable data about my website. Just need to analyze it :)

Store Using app Total reviews Average rating
wellskino 17 days 1 5.0
Developer Reply

Thanks for leaving us a review! We love that we could impress you with our technology and support. Our team loves to help our customers get as much as they can from Lucky Orange, and it sounds like you're already getting value from seeing what people really do on your Shopify store. Thanks again for your review! Cheers - Justin from Lucky Orange

5 / 5 Share
July 11, 2024

Lucky Orange is great, helps to see what customers are looking at, clicking on and where we can improve our site. Highly recommended

Store Using app Total reviews Average rating
Outlap.com.au 2 months 1 5.0
Developer Reply

There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you could isolate the issue and fix it. Thanks for your review and recommendation and don’t hesitate to reach out if you need anything! Cheers - Justin from Lucky Orange

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