Lucky Orange Heatmaps & Replay
Spot friction and optimize confidently with visual data.
Rating
4.7
feedback
838
chart
#9
All reviews
May 21, 2024
Thrilled that we've been able to earn a five-star rating! Visitor behavior is definitely a five-star asset to your digital toolbox. It's invaluable to see exactly what someone did and experienced on your Shopify store and then use that insight to make changes to result in more sales and happier customers. Thanks for your rating, and our team is here if you need anything! Cheers - Emilia from Lucky Orange
May 14, 2024
We previously used HotJar, but changed over to Lucky Orange due to the integration with Shopify. Glad we did! It is much easier to you and and has a lot more features available. Really like the filters and heat maps for both desktop and mobile. In addition, like the customer profile information to see repeat customers within the data storage limit. I was very impressed with how the break out the events and provide tagging as well. Highly recommend!
Thanks for sharing the Lucky Orange love! We love to raise the bar high when it comes to conversion optimization tools, and it sounds like we've accomplished it! Our team has worked hard to not only bring you amazing conversion optimization features like filters, session recordings and heatmaps (to name a few) but also create a seamless integration with Shopify. Thanks again for this glowing review, and don't hesitate to reach out if you need anything. Happy tracking! Cheers - Jordan from Lucky Orange
May 13, 2024
Lucky Orange is such a hidden gem! We had an onboarding call with Justin Tomlinson who showed us all the features of the app and I'm blown away! I'm especially impressed by the heatmap feature and the recordings as I know it'll help us find areas of improvement. Justin was very patient and answered all our questions.
Thanks for leaving us a review! It's great to hear Lucky Orange referred to as a "hidden gem." We love that Lucky Orange helps you unlock the magic of visitor behavior and provides the insights you need to grow your business and Shopify store. Heatmaps and session recordings are our favorites too! :-) I'm always happy to answer any and all of your questions, and we're only an email away if you need anything else. Thanks again for your review, and happy tracking! Cheers - Justin from Lucky Orange
May 10, 2024
App is easy to use and offers a lot of services. It is like an all in one app. Very impressed! I recommend this app.
Thank you so much for your kind works! We love when we can wow our users. Visitor behavior is invaluable when it comes to your Shopify store and making sure your visitors get the best experience possible. We appreciate your kind words, and please don't hesitate to reach out if you need anything. Thanks again! Cheers - Emilia from Lucky Orange
May 9, 2024
Great Products and, and 10/10 for the custommer service !!
These are words we love to hear! We aim to impress our users with our technology and support, and it sounds like we were able to accomplish that! Can't wait to see how visitor behavior insights help you grow your website. Thanks for your review, and we're here if you need anything! Cheers - Justin from Lucky Orange
May 9, 2024
I am about to start using it
That's great! As you dive into visitor behavior, don't hesitate to reach out if you need anything! Thanks for leaving us a review! Cheers - Emilia from Lucky Orange
May 8, 2024
Support is great Easy to use Helpful insight to understand our customer base
Thank you for such kind words! We strive to provide all of our customers with a great product and great support. Thank you again for leaving us a review, and we're here if you need anything. Cheers - Justin from Lucky Orange
May 7, 2024
Implementierung war super einfach in Shopify. Lucky orange hilft mir, das Verhalten der Kunden die meine Webseite besuchen besser zu verstehen. Nun hoffe ich bald besser Conversions zu haben mit den neuen erlangten insights. Auch sympathisch, dass sie ein Gratisversion anbieten. Somit kann man die App einfach testen und auch als Kleinunternehmen kostengünstig Daten generieren/visualisieren.
Vielen Dank für Ihr positives Feedback! Es freut uns sehr zu hören, dass Sie die Implementierung von Lucky Orange in Shopify so einfach und die Analyse des Kundenverhaltens so hilfreich empfunden haben. Wir hoffen, dass die gewonnenen Erkenntnisse zu höheren Conversions führen werden. Unser Gratis-Plan ermöglicht es auch kleinen Unternehmen, wertvolle Daten zu generieren und zu visualisieren. Wir freuen uns, dass Sie Lucky Orange nutzen! Cheers - Emilia from Lucky Orange
May 7, 2024
Highly Recommend the app if you want to uplift your store's performance!
Thanks for your review and recommendation! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Again, thank you for your review, and please reach out should you need anything! Cheers - Emilia from Lucky Orange
May 6, 2024
Fast and efficient customer service. Product is great tracking your customer and seeing the funnel work. Still at the early stage but reviewing my traffic has given me insight on what to improve on the website.
We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your conversions and business. Our team is always here to help, and we’re thrilled we were able to impress you with both of our technology and support. Thanks for this glowing review, and happy tracking! Cheers - Emilia from Lucky Orange
April 28, 2024
Emilia was fantastic! She responded immediately to my email and she also answered my question so I was able to complete what I was doing!
Thank you for such kind words! My team and I are always happy to help our users. Visitor behavior is such an asset to your digital toolbox, and it uncovers so many hidden pain points that can impact sales. Thanks again for your review, and don't hesitate to reach out if you need anything! Cheers - Emilia from Lucky Orange
April 25, 2024
Able to view customer behavior individually and as a whole. The app has many unique features which makes it easy to gather customer data. The heatmap feature has many options and is incrediably useful.
Thank you for your review! We love that we can offer a unique experience that unlocks new insights into your visitors and how they use your website. Heatmaps offer so much great visitor behavior data in one glance, and you can filter it down to get as granular as you need. Thanks again for your review, and we're here if you need anything! Cheers - Emilia from Lucky Orange
April 23, 2024
Excelente servicio al cliente y muy útil la herramienta para buscar mejorar la tasa de conversión.
Using app
About 2 years
Total reviews
1
Average rating
5.0
¡Gracias! - Justin from Lucky Orange
April 23, 2024
This App has been very useful to understand our customers behavior on our website. Analytics are very well detailed. It really helped us out to improve the CRO !
It sounds like you’ve been able to dive right into the insights and find ways to improve your website. Love to hear how getting that first-hand look at what customers do and experience can make such a difference for your customer experience and conversion rate. Thank you for the review and don’t hesitate to reach out should I or my team be able to assist you in any way. Cheers - Justin from Lucky Orange
April 22, 2024
We just launched a new website, and Lucky was sooo helpful in getting key analytics to set us up for success!
Good luck on your new website! Of course, you already have luck on your side when you have Lucky Orange! You have all of the visitor behavior at your fingertips to watch what your visitors are really doing and experiencing. We can't wait to see your store grow, and our team is cheering you on! Thanks for your review, and we're here if you need anything! Cheers - Justin from Lucky Orange
April 19, 2024
The interface is really easy to use and yet deeply insightful!
Thanks for your review! Love to hear that you've been enjoying our interface. We've always believed that visitor behavior should be easy to access and use. Happy tracking, and thanks again for your review! If you need anything, please don't hesitate to reach out! Cheers - Jordan from Lucky Orange
April 19, 2024
funkar ypperligt för ändamålet
Tack! - Bradley from Lucky Orange
April 18, 2024
I'm a beginner. The app looks great. Installation was easy. Bradley from the customer support team was a big help.
We appreciate your review! Lucky Orange was designed from the beginning to be useful for anyone regardless of experience or education. Even as a beginner, there's so much insight you can gain! Let me know what you think of our new Discovery feature; I think you're going to love it. Thanks again for your review, and we're just an email away if you need anything! Cheers - Bradley from Lucky Orange
April 17, 2024
Easy to use with shopify, representatives are all helpful!
We’re thrilled you enjoy our customer support and technology! There really is nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. Thank you so much for your review, and we wish you continued success! Cheers - Jordan from Lucky Orange
April 17, 2024
Their support staff (Jordan) got our store connected quickly and spent some extra time walking us through all the great features and reports in Lucky Orange. We've used Lucky Orange in the past and were impressed at the improvements they've made since then. We're excited to geek out on all the data now at our fingertips.
We're thrilled that we were able to impress you with our technology and support! Our team is known to "geek out" over visitor behavior too, so you're in good company. ;-) As someone who used both our classic and current app, we love that you've enjoyed using our newest version. It's great that you've been able to get so much from our 20+ features! Have you had a chance to try our new Discovery feature! We would love to know what you think! Thanks for sharing the Lucky Orange love, and we're here to help with any lingering questions you have! Happy tracking! Cheers - Jordan from Lucky Orange