All reviews

Rating Breakdown

  • 5
    87% (688 ratings)
  • 4
    7% (52 ratings)
  • 3
    2% (14 ratings)
  • 2
    1% (5 ratings)
  • 1
    4% (34 ratings)

Reviews with Text

  • 98% (774)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 21, 2024

Big fan of Lucky Orange. As a non-tech person, I appreciate how simple it is to understand post click behavior.

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Our founders have always said that you shouldn't need a PhD in Analytics to understand how to improve your website. We designed Lucky Orange to be easy to use, regardless of whether you are an experienced engineer or a new Shopify merchant with no technical background. Thrilled to see that you've been able to dive right into visitor behavior to find ways to improve your website. Thanks for your review, and we're here if you need anything! Cheers - Emilia from Lucky Orange

5 / 5 Share

Feb. 19, 2024

Thank you to Justin for helping me get this awesome app all set-up and running correctly. I had a few problems but they were solved promptly and efficiently. I've been a customer for a long time and will continue to grow with Lucky as they progress. Thanks again Justin :)

Using app

Over 4 years

Total reviews

6

Average rating

4.3

Developer Reply

Thank you for sharing the Lucky Orange love! I love talking with our customers about how to best leverage Lucky Orange, and I’m so glad you found the call beneficial! We’re always here to support our customer’s success. Thank you for allowing us to be part of your store’s journey. Don’t hesitate to reach out if we can be of service in any way. Happy tracking! Cheers - Justin from Lucky Orange

5 / 5 Share

Feb. 19, 2024

love it

Using app

2 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Nothing feels better than finding ways that make your customer experience better than ever. Thank you for your review, and we’re always here should you need anything! Cheers - Emilia from Lucky Orange

5 / 5 Share

Feb. 19, 2024

Great app so far and it is very intuitive!

Store

CALLIXE

Using app

5 days

Total reviews

6

Average rating

5.0

Developer Reply

Thrilled to hear how Lucky Orange has made a positive impact across your website! Being able to understand your visitors is invaluable. Thank you for this five-star review! We’re here if you need anything else. Cheers - Justin from Lucky Orange

5 / 5 Share

Feb. 19, 2024

Lots of data to explore! After GA4 I am looking for ways to know what is best for my traffic and conversion, and this app looks good. I'll schedule a call with them to take advantage of all the features.

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

These are words we love to hear! GA4 is a staple for analytics, but like you experienced, you need to go beyond the metrics to see what’s really happening behind the scenes. Thanks for your review, and we look forward to meeting with you when you book the free 15-minute call! Happy tracking! Cheers - Justin from Lucky Orange

5 / 5 Share

Feb. 14, 2024

great!

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

We love when our users call us "great!" It's always amazing what visitor behavior you can see when you use Lucky Orange. Thanks for your review, and we're here if you need anything! Cheers - Emilia from Lucky Orange

5 / 5 Share

Feb. 13, 2024

Fascinating insights! Was super easy to implement and intuitive to use. We've already implemented a few design updates that reflect user behaviours we uncovered!

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

These are words we love to hear! We made Lucky Orange to be easy to integrate and easy to use. When you can see exactly how people move across your store and what they engage with (or not), you can make those changes that have a huge impact on their experience and your conversion rate. It's a win/win! Thanks for your review, and don't hesitate to reach out if you need anything! Cheers - Emilia from Lucky Orange

5 / 5 Share

Feb. 11, 2024

I would recommend this app. Because it's features let us understand the customer behaviour.

Using app

5 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your review and recommendation! Learning the pain points your customers are having and being able to quickly address them is invaluable. Nothing feels better than finding ways that make your customer experience better than ever. Thanks again for sharing the Lucky Orange love, and we’re always here should you need anything! Cheers - Emilia from Lucky Orange

5 / 5 Share

Feb. 7, 2024

Emilia was terrific explaining how to maximize the benefits of using Lucky Orange!

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for such kind words! I love helping our users get the most out of their Lucky Orange, and I'm glad you found it so beneficial! Visitor behavior can make all of the difference in improve your Shopify store, and Lucky Orange provides you with the tools to see how visitors interact. Thanks again for your review, and don't hesitate to reach out should you need anything! Cheers - Emilia from Lucky Orange

5 / 5 Share

Feb. 6, 2024

Lucky Orange gives us tremendous insights into how customers are interacting with our site. We have already made changes based on this data which have paid off immediately!

Using app

6 months

Total reviews

5

Average rating

5.0

Developer Reply

We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Thanks for your review! Always here if you need anything from our team. Happy tracking Cheers - Emilia from Lucky Orange

5 / 5 Share

Feb. 5, 2024

Great insight into customer behavior.

Using app

Almost 3 years

Total reviews

9

Average rating

4.6

Developer Reply

Thank you for your review! Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. Thanks again for your review, and we're here if you need anything. Happy tracking! Cheers - Emilia from Lucky Orange

5 / 5 Share

Jan. 31, 2024

Jordan was awesome, customer service was top tier, Jordan took the time to explain everything with me and answered my questions, Jordan also offered future assistance when I need it, his customer service was 10 out of 10

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

I love talking with our customers about how to best leverage Lucky Orange, and I’m so glad you found the call beneficial! We’re always here to support our customer’s success and are thrilled that we were able to impress you with our technology, onboarding and customer support. Thank you for allowing us to be part of your store’s journey. Don’t hesitate to reach out if we can be of service in any way. Happy tracking! Cheers - Jordan from Lucky Orange

5 / 5 Share

Jan. 28, 2024

We mainly use it for Heatmap and customer recordings. This is very useful and provides great insights into customer behaviours.

Using app

3 days

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for your review! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Again, thank you for your review, and please reach out should we be able to provide any further assistance. Happy tracking! Cheers - Emilia from Lucky Orange

5 / 5 Share

Jan. 27, 2024

Amazing job guys! Exactly what I was looking for. I needed to test my landing pages and see where the gaps were.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

We're delighted to hear that Lucky Orange helped you improve your website's performance! Understanding visitor behavior is crucial for optimizing your Shopify store and landing pages, and we're glad to hear that Lucky Orange could assist you in achieving your goals. Thank you for this review, and let us know if you need anything! Cheers - Kelsey from Lucky Orange

5 / 5 Share

Jan. 21, 2024

I had a great experience chatting with Emilia. She was thorough giving me explanations of how to use the platform and followed up with some useful blog posts regarding my concerns.

Using app

About 20 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for such kind words! We strive to provide all of our customers with a great product and great support. I’ve shared your glowing review with our team - hearing feedback like this makes us realize how important it is to keep working hard for customers like you. Thank you again for sharing the Lucky Orange love, and we’re here if you have any questions! Cheers - Emilia from Lucky Orange

5 / 5 Share

Jan. 19, 2024

I had a great experience with Lucky Orange and now that I have been over the things I was not understanding with Justin Tomlinson, all seems great. I really suggest it to any shop owner wanting to understand the traffic in their stores, even if you are just starting.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. When you can see what’s happening on “the other side of the screen,” you get a front seat to your customers’ online interactions. Thanks for sharing the Lucky Orange love, and we’re always here should you need anything! Cheers - Justin from Lucky Orange

5 / 5 Share

Jan. 5, 2024

I’m so exciting to get the data from my website and found Lucky Orange to be amazing from the first meeting! Thank you

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Diving into visitor behavior to identify ways to improve your website is invaluable to growing your business. We appreciate your review and are here if you need anything! Happy tracking! Cheers- Emilia from Lucky Orange

5 / 5 Share

Dec. 28, 2023

わかりやすい

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

ありがとう! - Emilia from Lucky Orange

5 / 5 Share

Dec. 19, 2023

So far so good - I just downloaded this today and already have some great information !

Using app

About 3 hours

Total reviews

4

Average rating

5.0

Developer Reply

Great to hear! We're excited to see how visitor behavior helps you improve your Shopify store and increase sales! Let us know if you have any questions, and here's to a great 2024! Cheers - Bradley from Lucky Orange

5 / 5 Share

Dec. 18, 2023

Such a great tool to experience the power of real-time data and seamless customer interaction. Its user-friendly interface makes navigation a breeze, ensuring a smooth and efficient user experience. Looking forward to continue using and browsing this tool.

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

It sounds like you’ve been able to dive right into the insights and find ways to improve your website. Love to hear that Lucky Orange insights gave you that front row experience to show you how visitors use your website. Thank you for your kind words, and please don’t hesitate to reach out if we can be of service in any way! Cheers - Emilia from Lucky Orange