Lucky Orange Heatmaps & Replay
All reviews
Lucky Orange has been extremely helpful for understanding how customers use my store. The session recordings and heatmaps make it easy to see where shoppers hesitate, what they click on and where improvements are needed. It has helped me identify issues I would never have noticed otherwise. Easy to use and a valuable tool for any Shopify store owner.
Thank you for your review! Being able to see what visitors do and experience on your Shopify site can make all of the difference in improving the customer experience and your conversions. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Jordan from Lucky Orange
This is an amazing app! You can see so much data to who make edits to your website, make the experience better for your customer. It’s truly super helpful. You need the time to be able to review it all but it’s helpful! Try it out!
Thank you for your review! Being able to see what visitors do and experience on your Shopify site can make all of the difference in improving the customer experience and your conversions. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Justin from Lucky Orange
Thank you for taking the time to leave us a rating! Cheers - Jordan from Lucky Orange
very helpful!
Thank you for your review! We’re thrilled that you’ve been able to get so much from Lucky Orange visitor behavior. Again, we appreciate your review, and we're here should you need anything else! Cheers - Jordan from Lucky Orange
Justin was very helpful in answering my questions and helping us get our order tracking fixed!
These are words we love to hear! We’re always here to help our customers be as successful as possible, both now and in the future. Happy tracking! Cheers - Justin from Lucky Orange
Lucky Orange is great for gaining insight into how visitors interact with our website and where we can improve. The customer support has also been very helpful. Justin took the time to investigate a tracking issue with our Shopify setup and clearly explain what needed to change. Really appreciate the support and personal attention!
Thank you for your review! We’re so happy that you’ve been able to start wading into Lucky Orange! Our team is always here to help our customers be as successful as possible, both now and in the future. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange
I ran into an issue while using Lucky Orange, and the support team guided me through the steps to resolve it. They were patient, helpful, and made the process easy to follow. Everything is working well now. Great customer support!
These are words we love to hear! We’re always here to help our customers be as successful as possible, both now and in the future. Again, we appreciate your review, and we're here should you need anything else! Cheers - Jordan from Lucky Orange
This app is really good and it helped me to discover problems with broken URLs for my ads and it helped me to see what products people are interested in. I highly recommend it.
Thank you for your review! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Justin from Lucky Orange
Lucky Orange has already proved worthwhile for my store, Just A Clock Collector. Watching real visitors shop helped me catch our clock movement finder returning irrelevant search results, which we’ve since corrected. I also added buttons to sold-out vintage clock pages directing shoppers to related collections—and I can actually see customers using them! Instead of guessing what needs improvement, I’m making changes based on how people really use the site. It’s helped me spot issues I would have missed just looking at traffic numbers and turn those observations into a better shopping experience.
These are words we love to hear! Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store and gain that valuable feedback. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange
Que cette application est génial et c’est important de savoir aussi pourquoi que les clients ne se rendent pas jusqu’au panier et de trouver le moyens d’améliorer le tout voilà
Merci pour votre avis ! Nous sommes ravis d'apprendre que la possibilité d'observer de près les interactions en ligne de vos clients vous a permis de développer votre activité. Encore une fois, nous vous remercions pour votre commentaire et restons à votre disposition si besoin. Cordialement, Justin de Lucky Orange
I’ve been using Lucky Orange on my Shopify store during the trial and so far it has been really useful. I mainly use the session recordings to see how visitors actually browse my product pages, where they click and how far they scroll. It has helped me notice things that I wouldn’t be able to see from Shopify analytics alone. The live visitor feature is useful too, especially when I’m running ads and want to understand the quality of the traffic coming in. There were a few sessions that didn’t seem to record completely, but overall my experience has been good and the support team has been helpful as well. Still exploring all the features, but definitely a useful app for understanding what is happening on your store beyond just the numbers.
Thank you for your review! We’re so happy that you’ve been able to start wading into Lucky Orange! Our team is always here to help our customers be as successful as possible, both now and in the future. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Justin from Lucky Orange
Not just Heatmaps, but deeper business analytics to help you grow your business. Highly recommended!
Thank you for your review! Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store and gain that valuable feedback. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange
I had an onboarding call with Justin Tomlinson for Lucky Orange, and he was absolutely amazing. He answered all of my questions efficiently, but what I appreciated most was that he also took the time to point out things I didn’t even think to ask about. He gave me so much helpful information and insight into how to better understand and use the platform. I almost forgot to ask about the Discovery AI feature, and Justin made sure to explain that clearly as well. He was knowledgeable, patient, thorough, and made the entire onboarding experience extremely valuable. It really makes a difference when you invest in a company and they have people who genuinely help you understand how to use the product instead of just leaving you to figure everything out on your own. I left the call feeling much more confident about using Lucky Orange and understanding my visitor data and analytics. Thank you, Justin, for such a great experience. I really appreciated your help!
These are words we love to hear! Our team loves to help our customers get as much as they can from Lucky Orange, and our 15-minute call is a great way to accomplish it. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange
The app appears to have numerous features that can prove to be valuable for your business. The customer service has been great thus far and the app appears to be easy to use.
Thank you for your review! We’re so happy that we’ve been able to impress you with our technology and customer support and are thrilled to be part of your journey. Again, we appreciate your review, and we're here should you need anything else! Cheers - Jordan from Lucky Orange
Really well working
Thank you for your review! We’re so happy that you’ve been able to start wading into Lucky Orange! Our team is always here to help our customers be as successful as possible, both now and in the future. Happy tracking! Cheers - Justin from Lucky Orange
Thank you for leaving us a rating! Please let us know if you need anything! Cheers - Jordan from Lucky Orange
Just a great tool for tracking customer behavior! It's expecially useful for gauging real-time reactions to new campaigns or store updates.
Thank you for your review! Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store and gain that valuable feedback. Again, we appreciate your review, and we're here should you need anything else! Cheers - Jordan from Lucky Orange
Lucky Orange has been a game-changer for monitoring and optimizing our Shopify store. The heatmaps and session recordings give instant clarity on where visitors click and where they drop off, making UX fixes effortless. Setup was quick, and the insights have directly improved our conversion flow. Highly recommend it to any store owner looking to grow!
Thank you for your review! Seeing exactly what your visitors and customers do and experience on your website through Heatmaps and Session Recordings can make all the difference in improving your website and growing your business. Again, we appreciate your review, and we're here should you need anything else! Cheers - Jordan from Lucky Orange
Dès que j'ai installé l'application, j'ai rapidement eu un contact avec un membre de Lucky Orange (Jordan Dodd). Il m'a montré les différentes manières d'analyser le trafic sur mon site. Excellent! Une offre pour les débutants, moins cher serait un bon moyen de capturer les nouveaux e-commerçants.
Merci pour votre avis ! Notre équipe est ravie d'aider nos clients à profiter pleinement de Lucky Orange, et notre appel de 15 minutes est un excellent moyen d'y parvenir. Contactez-nous par e-mail ! Cordialement, Jordan de Lucky Orange
I had a great experience today with Justin. It was supposed to be for 15 minutes; however, he was gracio9us enough to go beyond to ensure that I understood how to properly use the platform. I've only been on Lucky Orange for two days but think I am going to like using the platform and give me some really good insight as far as data and gaps.
Thank you for your review. Our team loves to help our customers get as much as they can from Lucky Orange, and our 15-minute call is a great way to accomplish it, even if we need a little more than 15 minutes to make sure you are comfortable with the tool! Happy tracking! Cheers - Justin from Lucky Orange
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