Lucky Orange Heatmaps & Replay
Spot friction and optimize confidently with visual data.
Rating
4.7
feedback
838
chart
#7
All reviews
Review RSS Feed
Dec. 17, 2025
The app itself seems to be great. We've had it for a week and we've been enjoying the additional insights. The customer service has been excellent as well. We had an issue that was resolved immediately and accurately. Can't ask for better than that!
Thank you for your review! We’re so happy that we’ve been able to impress you with our technology, onboarding and customer support and are thrilled to be part of your journey. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange
Dec. 16, 2025
nice app
Thank you for your review! We’re so happy that you’ve been able to start wading into Lucky Orange! Our team is always here to help our customers be as successful as possible, both now and in the future. Happy tracking! Cheers - Will from Lucky Orange
Dec. 9, 2025
Perfect!!!
Thank you for your review! We’re thrilled that you’ve been able to get so much from Lucky Orange visitor behavior. Again, we appreciate your review, and we're here should you need anything else! Cheers - Will from Lucky Orange
Dec. 2, 2025
Absolute game-changer for my store. Stop guessing why you're not getting sales—this app shows you exactly why. The session recordings helped me spot technical glitches and friction points I would have never found on my own. Essential for any serious brand owner.
Thanks for leaving us such a thorough review! Seeing exactly what your visitors and customers do and experience on your website through Session Recordings can make all the difference in improving your website and growing your business. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange
Dec. 4, 2025
Very helpful team! Quick response and very usefull app to see what issues people may be having. I look forward to learning more about how to use it and help our customers! Sometimes can take a while to load the sessions but otherwise I use this tool daily.
Thank you for your review! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange
Nov. 25, 2025
Lucky Orange saved me multiple times. When you are a business owner, sometimes you can miss something on your website because you have a lot of thing in your head. This application is really a saver, you fill easily understand the issue on your website.
Thank you for your review! Learning the pain points your customers are having and being able to quickly address them is invaluable. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange
Nov. 23, 2025
Great product, works very well !
Thank you for your review! We’re so happy that we’ve been able to impress you with our technology, onboarding and customer support and are thrilled to be part of your journey. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Jordan from Lucky Orange
Nov. 19, 2025
Top
Thank you for your review! We’re thrilled that you’ve been able to get so much from Lucky Orange visitor behavior. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange
Nov. 18, 2025
Lucky Orange has been such a useful app for my Shopify store. I didn’t realise how much I was missing until I could actually see how visitors were moving around the site. The heatmaps and recordings helped me understand where people were getting stuck and what parts of my product pages needed improving. It has helped with launching my store and making sure that everything has been in working order for my customers. If you want to understand how customers behave on your store and make smarter decisions, I definitely recommend giving Lucky Orange a try.
Wow! It sounds like you've been able to dive into your Lucky Orange data and find the insights you need to improve your website! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange
Nov. 17, 2025
Really good experience. Definitely one of the best data-tracking tools to understand how the Meta Ads pixel is learning and optimizing. Clear metrics, fast insights, and super easy to use. If you want to truly see how your pixel behaves behind the scenes, this app is a must
Thanks for taking the time to leave us a review! Love that Lucky Orange continues to play a crucial role in the growth of your website and business. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange
Nov. 17, 2025
This app is fantastic. The heat map and playback features are really game changing and allow you to pivot immediately after identifying potential trouble zones with your products.
Thank you for your review! Being able to see what visitors do and experience on your Shopify site can make all of the difference in improving the customer experience and your conversions. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Jordan from Lucky Orange
Feb. 10, 2026
Great app for CRO and understanding customer behaviour on your Ecomm platform. Justin was an excellent support too!
Thank you for your review! Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store and gain that valuable feedback. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Jordan from Lucky Orange
Nov. 11, 2025
Works great and has good analytics to go along with viewing individual sessions
Thank you for your review! Seeing exactly what your visitors and customers do and experience on your website through session recordings can make all the difference in improving your website and growing your business. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange
Nov. 10, 2025
Cette application fonctionne très bien et c'est toujours agréable de voir la navigation de nos clients via notre boutique en ligne. J'ai eu besoin d'aide et j'ai reçu un excellent service a la clientèle.
Merci pour votre avis ! Nous sommes ravis d'apprendre que la possibilité d'observer de près les interactions en ligne de vos clients vous a permis de développer votre activité. Merci encore pour votre témoignage et n'hésitez pas à nous contacter pour toute question ! Cordialement, Justin de Lucky Orange
Nov. 7, 2025
Ein sehr nützliches Tool, das dabei hilft zu verstehen wo noch Optimierungspotentiale im Shop bestehen.
Vielen Dank für Ihre Bewertung! Wir freuen uns sehr, dass Ihnen der Einblick in die Online-Interaktionen Ihrer Kunden genau das gebracht hat, was Sie für das Wachstum Ihres Unternehmens benötigten. Nochmals vielen Dank für Ihre Bewertung. Wir sind gerne für Sie da, falls Sie weitere Fragen haben! Viele Grüße – Jordan von Lucky Orange
Oct. 29, 2025
Even though I’m still learning how to use the app and don’t fully understand everything yet, the customer service at Lucky Orange is absolutely excellent! They’re super patient, quick to respond, and really helpful every time I have a question. That kind of support makes a huge difference!
Thank you for your review! We’re so happy that you’ve been able to start wading into Lucky Orange! Our team is always here to help our customers be as successful as possible, both now and in the future. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange
Oct. 21, 2025
Great app, provides a ton of very actionable information on your customer journey and funnels. Jordan is very responsive. Highly recommended.
Thank you for your review! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Jordan from Lucky Orange
Oct. 18, 2025
This app is super helpful. It really helps you see your blind spots.
Thank you for your review! Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store and gain that valuable feedback. Again, we appreciate your review, and we're here should you need anything else! Cheers - Jordan at Lucky Orange
Oct. 17, 2025
Jordan was amazing. Accommodating, knowledgeable, and was able to answer all questions I had - Thank you Jordan!
Thank you for your review! We’re always here to help our customers be as successful as possible, both now and in the future. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Jordan from Lucky Orange
Oct. 16, 2025
Great value is provided with having the ability to see the recordings of each visitor to my web pages which provides insight into what's working and not working and guide design changes for optimization. The same is true of the heat maps and being able to see what percentage of visitors make it from the top to the bottom of the pages. Without Lucky Orange I would have no idea of what is really going on.
Thanks for leaving us such a thorough review! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange