Lucky Orange Heatmaps & Replay
Spot friction and optimize confidently with visual data.
Rating
4.7
feedback
838
chart
#9
All reviews
Review RSS Feed
March 19, 2024
Exellent must have app!!!
Seeing exactly what your visitors and customers do and experience on your website can make all the difference in improving your website and growing your business. Thanks for sharing the Lucky Orange love! We’re always here should you need anything! Cheers - Emilia from Lucky Orange
March 19, 2024
Really quick help, even if the chat is closed. Thank you Justin!
Thank you for such kind words! We strive to provide all of our customers with a great product and great support. Thank you again for sharing the Lucky Orange love, and we’re here if you have any questions! Cheers - Justin from Lucky Orange
March 19, 2024
Justin was a big help getting our account upgraded to the new platform. Thanks a bunch!
Always happy to help! We're thrilled to hear how Lucky Orange has made a positive impact across your website! Being able to understand your visitors is invaluable. Thank you for your review, and we’re here if you need anything else. Cheers - Justin from Lucky Orange
March 19, 2024
With the intuitive interface and powerful features of this app, we've gained invaluable insights into user behavior and site performance. From heatmaps to live visitor recordings, this app offers everything we need to optimize conversions and enhance the overall shopping experience. Highly recommended.
It sounds like you’ve been able to dive right into the insights and find ways to improve your website. Love to hear how getting that first-hand look at what customers do and experience can make such a difference for your store. Thank you for the review and recommendation! Don’t hesitate to reach out should I or my team be able to assist you in any way. Cheers - Emilia from Lucky Orange
March 19, 2024
Super helpful and efficient. To the point, and solution offered promptly. Very impressed.
Thank you so much for this glowing review! There’s really nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. We’re thrilled to be part of your journey and wish you continued success. Cheers - Emilia from Lucky Orange
March 18, 2024
Lucky Orange is proving super helpful with our website as we work on improving our conversion rate. Seeing where customers interact with the site and which elements do and don't work in invaluable.
Thanks for your review! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Again, thank you for your review, and please reach out should we be able to provide any further assistance. Happy tracking! Cheers - Emilia from Lucky Orange
March 12, 2024
Great insight to the business from a customer point of view. Functions well
Thanks for your review! We’re thrilled to hear that you are enjoying using Lucky Orange on your website. We feel “Lucky” to be a part of your website analytics journey. 😉 Cheers – Emilia from Lucky Orange
March 3, 2024
Invaluable tool to understand customer behaviour.
We love when our users describe us as "invaluable." Seeing exactly what your visitors and customers do and experience on your website can make all the difference in improving your website and growing your business. Thanks for sharing the Lucky Orange love! We’re always here should you need anything! Cheers - Emilia from Lucky Orange
March 3, 2024
A very helpful app with useful insights, and exceptional customer service!
Thank you for your review! It sounds like you've been able to dive right into Lucky Orange visitor behavior and find ways to improve your website. Being able to understand your visitors is invaluable. Thanks again for this five-star review and the kinds words about our support. We’re here if you need anything else! Cheers - Emilia from Lucky Orange
March 1, 2024
Great App. It really helped me to track my customer, so that can improve my Website!
Vielen dank! Thrilled that Lucky Orange has provided you with the tools to track and understand what your visitors experience. Visitor behavior is such an incredible way of understanding exactly what they did and what conversion barriers they experienced. Thank you for sharing the Lucky Orange, and don't hesitate to reach out if you need anything! Cheers - Emilia from Lucky Orange
Feb. 29, 2024
Lucky orange has been a great addition to our site. An easy install and ready to use dashboards has allowed our lean team to take on this journey easily, efficiently and effectively. We're keen to see how this helps us improve our site experience and use across other sites.
Thank you so much for sharing the Lucky Orange love! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. We strive to my Lucky Orange easy from the moment you install our app. Thanks again for your review! Always here if you need anything from our team. Cheers - Emilia from Lucky Orange
Feb. 26, 2024
It has been able to show us how our customers interact with our site and that 80% of our web traffic comes from mobile.
Thank for sharing the Lucky Orange love! It's eye-opening when you can see so much about your visitors - where they're from, what device they used and how the engaged with your store. You can take that information and combine it with events like Add to Cart or Checkout Started to evaluate your mobile experience too. Thanks again for your review, and don't hesitate to reach out if you need anything! Cheers - Emilia from Lucky Orange
Feb. 22, 2024
We get a lot of people to our website, that is many sessions. However, our orders are a fraction of sessions. We were referred to Lucky Orange to help us drill down were the weakness is with our website shopping experience. We did the free trail and in 1 day maxed out sessions. I had a call scheduled with Justin the next day. I was so glad because I was having a hard time interpreting all the data. He made it simple. Once you know how to navigate all the data, it turns in to valuable insights. Thank you, Justin, and Lucky Orange.
Love to hear this! When you get a lot of visitors but not a lot of orders, you know something is wrong. With visitor behavior, you can see everything that visitors encountered and did. You can spot those conversion killers and make real-time changes. We’re so glad you enjoyed your call with Justin! We love talking to our visitors, and we’re happy to help in any way. Thank you for your review, and don’t hesitate to reach out should you need anything! Cheers - Emilia from Lucky Orange
Feb. 21, 2024
I had a great experience with Lucky Orange in seeing how the customers interact with our website. Especially Emilia was a great help in starting out and understanding the app and functionality better.
Thank you for such kind words! I love to talk to our users to help them get the most out of their Lucky Orange! It's great to see that getting the front row look at your visitors has already made a huge impact in your website and customer experience. Thanks again for your review, and we're here should you need us! Cheers - Emilia from Lucky Orange
Feb. 21, 2024
Lucky Orange has given us the ability to understand our customers' journey as they navigate through our e-commerce site. We have included a survey so we can see how our customers heard about us. We are happy to better understand our website and make it more user friendly so we can give the best possible experience to our customers. Overall, Lucky Orange has been very helpful in teaching us a lot about our site and how to optimize it.
Wow! It sounds like you’ve been able to dive right into the insights and find ways to improve your website. We love to hear that Lucky Orange insights was able to show you how visitors use your website and help you drive changes that have helped grow business. Thank you for taking the team to leave us a review, and please don’t hesitate to reach out if we can be of service in any way! Happy tracking! Cheers - Emilia from Lucky Orange
Feb. 21, 2024
Big fan of Lucky Orange. As a non-tech person, I appreciate how simple it is to understand post click behavior.
Our founders have always said that you shouldn't need a PhD in Analytics to understand how to improve your website. We designed Lucky Orange to be easy to use, regardless of whether you are an experienced engineer or a new Shopify merchant with no technical background. Thrilled to see that you've been able to dive right into visitor behavior to find ways to improve your website. Thanks for your review, and we're here if you need anything! Cheers - Emilia from Lucky Orange
Feb. 19, 2024
Thank you to Justin for helping me get this awesome app all set-up and running correctly. I had a few problems but they were solved promptly and efficiently. I've been a customer for a long time and will continue to grow with Lucky as they progress. Thanks again Justin :)
Thank you for sharing the Lucky Orange love! I love talking with our customers about how to best leverage Lucky Orange, and I’m so glad you found the call beneficial! We’re always here to support our customer’s success. Thank you for allowing us to be part of your store’s journey. Don’t hesitate to reach out if we can be of service in any way. Happy tracking! Cheers - Justin from Lucky Orange
Feb. 19, 2024
love it
Nothing feels better than finding ways that make your customer experience better than ever. Thank you for your review, and we’re always here should you need anything! Cheers - Emilia from Lucky Orange
Feb. 19, 2024
Great app so far and it is very intuitive!
Thrilled to hear how Lucky Orange has made a positive impact across your website! Being able to understand your visitors is invaluable. Thank you for this five-star review! We’re here if you need anything else. Cheers - Justin from Lucky Orange
Feb. 19, 2024
Lots of data to explore! After GA4 I am looking for ways to know what is best for my traffic and conversion, and this app looks good. I'll schedule a call with them to take advantage of all the features.
These are words we love to hear! GA4 is a staple for analytics, but like you experienced, you need to go beyond the metrics to see what’s really happening behind the scenes. Thanks for your review, and we look forward to meeting with you when you book the free 15-minute call! Happy tracking! Cheers - Justin from Lucky Orange