Lucky Orange Heatmaps & Replay
Heatmaps & Replay | Lucky Orange - Boost Conversions
Rating
4.7
feedback
794
chart
#18
All reviews
Review RSS Feed
Nov. 2, 2023
Great app and amazing customer support! Emilie helped me very quickly and was there for me the entire time. There’s a bit of learning curve, least for me it was, but otherwise very useful app!
Seeing exactly what your visitors and customers do and experience on your website through session recordings and heatmaps can make all the difference in improving your website and growing your business. We are glad to be a part of your website's journey and look forward to continuing to work with you! Thanks for your review, and happy tracking! Cheers - Emilia from Lucky Orange
Nov. 2, 2023
Great app - easy to setup and provides lots of options
Nothing feels better than finding ways that make your customer experience better than ever. Thank you for your review, and we’re always here should you need anything! Cheers - Emilia from Lucky Orange
Oct. 31, 2023
I just started my first shopify store. So I am currently on the free version. What a absolutely fantastic app. I can now see exactly how each visitor moves around the store and where he clicks. By tracking movement I can see what works and what does not work. Thank you Lucky Orange for a awesome app.
Thank you for your awesome review! Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. We're here should you need anything, and happy tracking! Cheers - Bradley from Lucky Orange
Oct. 30, 2023
super cool
Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. We appreciate your review, and I’m here if you have any questions! Cheers - Bradley from Lucky Orange
Oct. 29, 2023
Emilia was so thorough throughout my support call. She demonstrated the features in accordance with my e-commerce website, whilst regularly checking with me as to if I had any questions or queries. It's great to see the many updates Lucky Orange have made too - very user-friendly. Thank you
We’re so happy that we’ve been able to impress you with our technology, onboarding and customer support and are thrilled to be part of your journey. Our team loves to help our customers get as much as they can from Lucky Orange, and our 15-minute call is a great way to accomplish it. Plus it’s always great to connect with our customers. :-) Thank you for your review! Don’t hesitate to reach out if you need anything. Cheers - Emilia from Lucky Orange
Oct. 28, 2023
I refer to Lucky Orange reporting before I make any change on my site, and it's more user-friendly and easier to navigate/find what I need than many of the alternatives I've explored. Highly recommend!
Thank you so much for your kind review! We're thrilled to hear that you find Lucky Orange easy to use and navigate. Visitor behavior makes spotting areas to improve your website easy. Thanks again for your review and recommendation. If you need anything, don’t hesitate to reach out! Happy tracking. Cheers - Jordan from Lucky Orange
Feb. 11, 2024
Have recently moved from Classic version to their new version, and absolutely love the insights and interface. Powerful tool, must have for all E-Comm businesses.
We appreciate your review and recommendation! ! It's fantastic to hear that you find Lucky Orange valuable for monitoring real-time data and customer interactions. Visitor behavior makes all of the difference! Thanks again for your review and recommendation, and please don't hesitate to reach out if you need any assistance. Cheers - Emilia from Lucky Orange
Oct. 23, 2023
I have been using Lucky Orange for years now and love it! It really helps us maintain our website and lets us see what we need to fix on our website. It's a great tool to help you convert visitors into buyers! I would highly recommend this app to anyone managing a website. Thank you! Sam
WOW! It sounds like you’ve been able to dive into Lucky Orange visitor behavior to get the insights you need to spot trouble spots on your Shopify store! These are the stories we love to hear. Thanks for your review and recommendation, Sam! If you need anything, don’t hesitate to reach out. Cheers - Emilia from Lucky Orange
Sept. 9, 2024
I’m learning so much about my site visitors. Lucky Orange is a great tool to analyze consumer behaviors and experience on your business site. I highly recommend small businesses learning from their integration with Shopify and any other platforms that they work with. Lovely!
Thank you for your review and recommendation. Getting that front row to your visitors’ experiences on your Shopify store can make the difference in identifying conversion-killing issues. Thanks again for sharing that Lucky Orange love! We’re here if you need anything. Cheers - Emilia from Lucky Orange
Oct. 19, 2023
So far so good, amazing to be able to live watch your customers interact with your site!
Thank you for your review! We're thrilled to hear that you're enjoying the ability to live watch your customers on your site. It's a powerful tool for understanding their behavior and growing your Shopify store. Happy tracking! Cheers - Emilia from Lucky Orange
Oct. 18, 2023
Provides insight on consumer behavior and how consumers are using them website and how they are interacting. Ability to create events and different dashboards to track website use.
Thank you so much for your feedback! We genuinely appreciate you taking the time to leave a review. It's great to hear that our platform has been helpful in understanding consumer behavior and website interaction. Our event creation and dashboard tracking features are designed to empower you in making informed decisions. We're here if you need anything! Cheers - Jordan from Lucky Orange
Oct. 16, 2023
Emilia was really helpful with integration!
Thank you so much for your kind review! It was a pleasure assisting you with the integration process. I'm glad I could be of help. If you have any more questions or need further assistance, please feel free to reach out. Thanks again for your review, and happy tracking! Cheers - Emilia from Lucky Orange
Oct. 16, 2023
Great app showing daily visits and heatmap so that I can identify what is wrong on my page.
Thank you so much for your kind review! We're thrilled to hear that our app has been helpful in identifying areas for improvement on your page. It's great to know that the daily visits feature and heatmap have been valuable tools for you. Thanks again for your review, and we're here to assist you with any further needs you may have. Thanks again!
Oct. 16, 2023
I've been using Lucky Orange's heatmap plugin for some time now, and I must say it's been a game-changer for optimizing my website. The level of insight it provides is simply unparalleled. Being able to visually see where visitors are clicking, moving, and even where they're dropping off has helped me make data-driven decisions to enhance the user experience. The heatmap feature is incredibly user-friendly, and the real-time data it offers allows me to make quick adjustments to my website's layout and content. It's also great for A/B testing, as I can see the impact of changes almost instantly. Additionally, the detailed reports and filters make it easy to drill down into specific pages and segments, giving me a comprehensive view of user behavior. The fact that Lucky Orange also offers session recordings and live chat functionality within the same platform is a huge plus. All in all, Lucky Orange's heatmap plugin has been a valuable addition to my web optimization toolkit, and I highly recommend it to anyone looking to improve their website's performance and user experience.
Thank you so much for your thoughtful review! We're thrilled to hear that our heatmaps has been a game-changer for optimizing your website. Visitor behavior truly can make all the difference when it comes to improving user experience. We're also happy to hear that our additional features like session recordings and live chat have been beneficial. Thank you for recommending Lucky Orange's heatmap, and please don't hesitate to reach out if you need any further assistance. Happy tracking! Cheers - Emilia from Lucky Orange
Oct. 16, 2023
Really interesting software. So much fun being able to watch how customers interact with our website!! And being notified of rage clicks etc. This is a really useful piece of software; now I need to learn how to use it to its full potential!
We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your conversions and business. Our team is always here to help, and we’re thrilled we were able to impress you with both of our support and technology. Thanks for your review, and happy tracking! Cheers - Emilia from Lucky Orange
Oct. 15, 2023
Very informative app! The videos help me see where customers are going on my website and also if they have any issues. I have been able to correct some links on my website after noticing on videos that customers were clicking on links that did not open (rage clicks). I am still assessing other ways this app can help my website. It is worth adding to your website.
Great to see that Lucky Orange continues to play a crucial role in the growth of your website and business. Visitor behavior really makes all the difference in improving sales! Thank you for your review, and we’re here should you need anything else! Cheers - Emilia from Lucky Orange
Oct. 13, 2023
I'd say Lucky Orange is in my top 3 best apps for any new ecommerce store owner. It is easy to use and I learn so much about optimising my store by just using the app. I LOVE it! Highly recommend it - it is easy to use, super insightful and the friendliest customer service!
We’re honored to be on your top 3 list of Shopify apps! Finding new ways to see what your customers are experiencing and taking the guesswork out of improving your store is invaluable. We are thrilled to be part of your business and are looking forward to continuing to work with you! Cheers - Justin from Lucky Orange
Oct. 11, 2023
This app is the best in class and it’s very useful. The only issue is sometimes it doesn’t get the screen recordings properly showing blank screen and I cannot see customers’ behavior but other than that it’s pretty aesthetic and easy to use!
Thank you for taking the time to leave us a review! If you're still experiencing this issue, please reach out to us at [email protected]. Cheers - Justin from Lucky Orange
Oct. 9, 2023
Great app and great company. The information in their app is very useful for our decision making. Also, their support was very responsive and helpful when we had a question about the app. Love it.
Those are words we love to hear! Nothing feels better than finding ways that make your customer experience better than ever. We’re always here should you need anything! Cheers - Emilia from Lucky Orange
Oct. 4, 2023
Ich bin äußerst positiv überrascht, wie zügig mein Anliegen dank der Unterstützung von Jordan gelöst werden konnte. Herzlichen Dank dafür! Ich kann dies nur wärmstens empfehlen und werde sicherlich weiterhin auf diesen exzellenten Support zurückgreifen. I am extremely pleasantly surprised at how quickly my issue was resolved with the help of Jordan's support. Thank you very much for that! I can wholeheartedly recommend this and will certainly continue to rely on this excellent support
Danke schön - Jordan from Lucky Orange