Lucky Orange Heatmaps & Replay
Spot friction and optimize confidently with visual data.
Rating
4.7
feedback
838
chart
#9
All reviews
Review RSS Feed
Feb. 14, 2024
great!
We love when our users call us "great!" It's always amazing what visitor behavior you can see when you use Lucky Orange. Thanks for your review, and we're here if you need anything! Cheers - Emilia from Lucky Orange
Feb. 13, 2024
Fascinating insights! Was super easy to implement and intuitive to use. We've already implemented a few design updates that reflect user behaviours we uncovered!
These are words we love to hear! We made Lucky Orange to be easy to integrate and easy to use. When you can see exactly how people move across your store and what they engage with (or not), you can make those changes that have a huge impact on their experience and your conversion rate. It's a win/win! Thanks for your review, and don't hesitate to reach out if you need anything! Cheers - Emilia from Lucky Orange
Feb. 11, 2024
I would recommend this app. Because it's features let us understand the customer behaviour.
Thank you for your review and recommendation! Learning the pain points your customers are having and being able to quickly address them is invaluable. Nothing feels better than finding ways that make your customer experience better than ever. Thanks again for sharing the Lucky Orange love, and we’re always here should you need anything! Cheers - Emilia from Lucky Orange
Feb. 7, 2024
Emilia was terrific explaining how to maximize the benefits of using Lucky Orange!
Thank you for such kind words! I love helping our users get the most out of their Lucky Orange, and I'm glad you found it so beneficial! Visitor behavior can make all of the difference in improve your Shopify store, and Lucky Orange provides you with the tools to see how visitors interact. Thanks again for your review, and don't hesitate to reach out should you need anything! Cheers - Emilia from Lucky Orange
Feb. 6, 2024
Lucky Orange gives us tremendous insights into how customers are interacting with our site. We have already made changes based on this data which have paid off immediately!
We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Thanks for your review! Always here if you need anything from our team. Happy tracking Cheers - Emilia from Lucky Orange
Feb. 5, 2024
Great insight into customer behavior.
Thank you for your review! Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. Thanks again for your review, and we're here if you need anything. Happy tracking! Cheers - Emilia from Lucky Orange
Jan. 31, 2024
Jordan was awesome, customer service was top tier, Jordan took the time to explain everything with me and answered my questions, Jordan also offered future assistance when I need it, his customer service was 10 out of 10
I love talking with our customers about how to best leverage Lucky Orange, and I’m so glad you found the call beneficial! We’re always here to support our customer’s success and are thrilled that we were able to impress you with our technology, onboarding and customer support. Thank you for allowing us to be part of your store’s journey. Don’t hesitate to reach out if we can be of service in any way. Happy tracking! Cheers - Jordan from Lucky Orange
Jan. 28, 2024
We mainly use it for Heatmap and customer recordings. This is very useful and provides great insights into customer behaviours.
Thanks for your review! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Again, thank you for your review, and please reach out should we be able to provide any further assistance. Happy tracking! Cheers - Emilia from Lucky Orange
Jan. 27, 2024
Amazing job guys! Exactly what I was looking for. I needed to test my landing pages and see where the gaps were.
We're delighted to hear that Lucky Orange helped you improve your website's performance! Understanding visitor behavior is crucial for optimizing your Shopify store and landing pages, and we're glad to hear that Lucky Orange could assist you in achieving your goals. Thank you for this review, and let us know if you need anything! Cheers - Kelsey from Lucky Orange
Jan. 21, 2024
I had a great experience chatting with Emilia. She was thorough giving me explanations of how to use the platform and followed up with some useful blog posts regarding my concerns.
Thank you for such kind words! We strive to provide all of our customers with a great product and great support. I’ve shared your glowing review with our team - hearing feedback like this makes us realize how important it is to keep working hard for customers like you. Thank you again for sharing the Lucky Orange love, and we’re here if you have any questions! Cheers - Emilia from Lucky Orange
Jan. 19, 2024
I had a great experience with Lucky Orange and now that I have been over the things I was not understanding with Justin Tomlinson, all seems great. I really suggest it to any shop owner wanting to understand the traffic in their stores, even if you are just starting.
Thank you for your review! Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. When you can see what’s happening on “the other side of the screen,” you get a front seat to your customers’ online interactions. Thanks for sharing the Lucky Orange love, and we’re always here should you need anything! Cheers - Justin from Lucky Orange
Jan. 5, 2024
I’m so exciting to get the data from my website and found Lucky Orange to be amazing from the first meeting! Thank you
Diving into visitor behavior to identify ways to improve your website is invaluable to growing your business. We appreciate your review and are here if you need anything! Happy tracking! Cheers- Emilia from Lucky Orange
Dec. 19, 2023
So far so good - I just downloaded this today and already have some great information !
Great to hear! We're excited to see how visitor behavior helps you improve your Shopify store and increase sales! Let us know if you have any questions, and here's to a great 2024! Cheers - Bradley from Lucky Orange
Dec. 18, 2023
Such a great tool to experience the power of real-time data and seamless customer interaction. Its user-friendly interface makes navigation a breeze, ensuring a smooth and efficient user experience. Looking forward to continue using and browsing this tool.
It sounds like you’ve been able to dive right into the insights and find ways to improve your website. Love to hear that Lucky Orange insights gave you that front row experience to show you how visitors use your website. Thank you for your kind words, and please don’t hesitate to reach out if we can be of service in any way! Cheers - Emilia from Lucky Orange
Dec. 13, 2023
Easy setup, 1-click install and you're up and running. Only been collecting data for a couple of days but already identifying and looking into problematic customer segments to increase CRO. Great admin UI, funnels and events work with URLs, GA and Shopify "events", very powerful tools if you have any experience with CRO!
Wow! It sounds like you’ve been able to dive right into the insights and find ways to improve your website. We love to hear that Lucky Orange insights gave you that front row experience to show you how visitors use your website and drive changes that have helped grow your business. Thank you for sharing that Lucky Orange love, and please don’t hesitate to reach out if we can be of service in any way! Happy tracking! Cheers - Emilia from Lucky Orange
Dec. 9, 2023
What drew me to the app was the heat map technology but I quickly fell in love with all the other tools like surveys, announcements, and events. I definitely recommend this app if you're trying to figure out what does and doesn't work in your e-commerce site.
Thank you so much for sharing the Lucky Orange love! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Thanks for this five-star review! Always here if you need anything from our team. Cheers - Jordan from Lucky Orange
Dec. 7, 2023
So far I have been blown away by the advantages of seeing the data provided on the heatmaps and the user page usages; answers so many questions I didn't know I had.
Love that Lucky Orange continues to play a crucial role in the growth of your website and business. Visitor behavior really makes all the difference! Thank you for this glowing review and recommendation. We’re here should you need anything else! Cheers - Emilia from Lucky Orange
Dec. 4, 2023
I’m into it! Gives a lot of otherwise unknowable insights into customer behavior.
Thank you for sharing the Lucky Orange love! We're thrilled to hear that you found our insights valuable. Understanding visitor behavior is key to success, and we're glad we could provide you with that front row seat to their interactions. If you have any questions or need further assistance, please don't hesitate to reach out. Thanks again, and happy tracking! Cheers - Emilia from Lucky Orange
Nov. 29, 2023
This app has been an eye opener. The screen replays of customers interacting with various elements on the website including the cart and checkout process (payment info pages are blanked out) allow you to home in on what is working for your customers and more importantly on what is not. Additionally, the events tool allows you to flag any kind of event on your website for comprehensive data gathering which can be studied for upto 30 days. Heatmap tool shows you high interaction areas of your website and a is a good indicator of areas needing improvement. Lucky Orange also arranges a gratis 15 minute call for new users. In our case, Jordan was fantastic and walked us through all the features of the app. Love it!
I love talking with our customers about how to best leverage Lucky Orange, and I’m so glad you found the call beneficial! We’re always here to support our customer’s success and are thrilled that we were able to impress you with our technology, onboarding and customer support. Thank you for allowing us to be part of your store’s journey. Don’t hesitate to reach out if we can be of service in any way. Happy tracking! Cheers - Jordan from Lucky Orange