Lucky Orange Heatmaps & Replay for Shopify

Lucky Orange Heatmaps & Replay

Spot friction and optimize confidently with visual data.
Rating
4.7
Feedback
879
Reviews
Chart
#58
Shopify

All reviews

5 / 5 Share
March 3, 2024

Invaluable tool to understand customer behaviour.

Store Using app Total reviews Average rating
Kelly Kettle Australia 4 months 5 5.0
Developer Reply

We love when our users describe us as "invaluable." Seeing exactly what your visitors and customers do and experience on your website can make all the difference in improving your website and growing your business. Thanks for sharing the Lucky Orange love! We’re always here should you need anything! Cheers - Emilia from Lucky Orange

5 / 5 Share
March 3, 2024

A very helpful app with useful insights, and exceptional customer service!

Store Using app Total reviews Average rating
Schaf Skincare 22 days 11 4.6
Developer Reply

Thank you for your review! It sounds like you've been able to dive right into Lucky Orange visitor behavior and find ways to improve your website. Being able to understand your visitors is invaluable. Thanks again for this five-star review and the kinds words about our support. We’re here if you need anything else! Cheers - Emilia from Lucky Orange

5 / 5 Share
March 1, 2024

Great App. It really helped me to track my customer, so that can improve my Website!

Store Using app Total reviews Average rating
APPANDO 6 days 1 5.0
Developer Reply

Vielen dank! Thrilled that Lucky Orange has provided you with the tools to track and understand what your visitors experience. Visitor behavior is such an incredible way of understanding exactly what they did and what conversion barriers they experienced. Thank you for sharing the Lucky Orange, and don't hesitate to reach out if you need anything! Cheers - Emilia from Lucky Orange

5 / 5 Share
Feb. 29, 2024

Lucky orange has been a great addition to our site. An easy install and ready to use dashboards has allowed our lean team to take on this journey easily, efficiently and effectively. We're keen to see how this helps us improve our site experience and use across other sites.

Store Using app Total reviews Average rating
BILLINI USA 17 days 1 5.0
Developer Reply

Thank you so much for sharing the Lucky Orange love! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. We strive to my Lucky Orange easy from the moment you install our app. Thanks again for your review! Always here if you need anything from our team. Cheers - Emilia from Lucky Orange

5 / 5 Share
Feb. 26, 2024

It has been able to show us how our customers interact with our site and that 80% of our web traffic comes from mobile.

Store Using app Total reviews Average rating
Fat Boy Surf Club 6 days 1 5.0
Developer Reply

Thank for sharing the Lucky Orange love! It's eye-opening when you can see so much about your visitors - where they're from, what device they used and how the engaged with your store. You can take that information and combine it with events like Add to Cart or Checkout Started to evaluate your mobile experience too. Thanks again for your review, and don't hesitate to reach out if you need anything! Cheers - Emilia from Lucky Orange

5 / 5 Share
Feb. 22, 2024

We get a lot of people to our website, that is many sessions. However, our orders are a fraction of sessions. We were referred to Lucky Orange to help us drill down were the weakness is with our website shopping experience. We did the free trail and in 1 day maxed out sessions. I had a call scheduled with Justin the next day. I was so glad because I was having a hard time interpreting all the data. He made it simple. Once you know how to navigate all the data, it turns in to valuable insights. Thank you, Justin, and Lucky Orange.

Store Using app Total reviews Average rating
DTFJAX.com 2 days 5 5.0
Developer Reply

Love to hear this! When you get a lot of visitors but not a lot of orders, you know something is wrong. With visitor behavior, you can see everything that visitors encountered and did. You can spot those conversion killers and make real-time changes. We’re so glad you enjoyed your call with Justin! We love talking to our visitors, and we’re happy to help in any way. Thank you for your review, and don’t hesitate to reach out should you need anything! Cheers - Emilia from Lucky Orange

5 / 5 Share
Feb. 21, 2024

I had a great experience with Lucky Orange in seeing how the customers interact with our website. Especially Emilia was a great help in starting out and understanding the app and functionality better.

Store Using app Total reviews Average rating
PHYSTINE 10 days 3 5.0
Developer Reply

Thank you for such kind words! I love to talk to our users to help them get the most out of their Lucky Orange! It's great to see that getting the front row look at your visitors has already made a huge impact in your website and customer experience. Thanks again for your review, and we're here should you need us! Cheers - Emilia from Lucky Orange

5 / 5 Share
Feb. 21, 2024

Lucky Orange has given us the ability to understand our customers' journey as they navigate through our e-commerce site. We have included a survey so we can see how our customers heard about us. We are happy to better understand our website and make it more user friendly so we can give the best possible experience to our customers. Overall, Lucky Orange has been very helpful in teaching us a lot about our site and how to optimize it.

Store Using app Total reviews Average rating
Caputo Flour About 1 month 1 5.0
Developer Reply

Wow! It sounds like you’ve been able to dive right into the insights and find ways to improve your website. We love to hear that Lucky Orange insights was able to show you how visitors use your website and help you drive changes that have helped grow business. Thank you for taking the team to leave us a review, and please don’t hesitate to reach out if we can be of service in any way! Happy tracking! Cheers - Emilia from Lucky Orange

5 / 5 Share
Feb. 21, 2024

Big fan of Lucky Orange. As a non-tech person, I appreciate how simple it is to understand post click behavior.

Store Using app Total reviews Average rating
Fifth & Fido 6 months 3 5.0
Developer Reply

Our founders have always said that you shouldn't need a PhD in Analytics to understand how to improve your website. We designed Lucky Orange to be easy to use, regardless of whether you are an experienced engineer or a new Shopify merchant with no technical background. Thrilled to see that you've been able to dive right into visitor behavior to find ways to improve your website. Thanks for your review, and we're here if you need anything! Cheers - Emilia from Lucky Orange

5 / 5 Share
Feb. 19, 2024

so far its been a great experience. a couple of minor issues, but they are resolved by using chrome. its been a great tool into insight into customer behavior

Store Using app Total reviews Average rating
DreamNight 6 days 1 5.0
Developer Reply

We're so glad we could resolve your issues! We strive to impress all of our users with exceptional technology, onboarding and support. We're always happy to help! Thanks for your review, and reach out should you need anything else! Cheers - Justin from Lucky Orange

5 / 5 Share
Feb. 19, 2024

love it

Store Using app Total reviews Average rating
Ella Creations Jewelry 2 minutes 5 5.0
Developer Reply

Nothing feels better than finding ways that make your customer experience better than ever. Thank you for your review, and we’re always here should you need anything! Cheers - Emilia from Lucky Orange

5 / 5 Share
Feb. 19, 2024

Great app so far and it is very intuitive!

Store Using app Total reviews Average rating
CALLIXE 5 days 6 5.0
Developer Reply

Thrilled to hear how Lucky Orange has made a positive impact across your website! Being able to understand your visitors is invaluable. Thank you for this five-star review! We’re here if you need anything else. Cheers - Justin from Lucky Orange

5 / 5 Share
Feb. 19, 2024

Lots of data to explore! After GA4 I am looking for ways to know what is best for my traffic and conversion, and this app looks good. I'll schedule a call with them to take advantage of all the features.

Store Using app Total reviews Average rating
Monarcashop.ca 6 days 2 5.0
Developer Reply

These are words we love to hear! GA4 is a staple for analytics, but like you experienced, you need to go beyond the metrics to see what’s really happening behind the scenes. Thanks for your review, and we look forward to meeting with you when you book the free 15-minute call! Happy tracking! Cheers - Justin from Lucky Orange

5 / 5 Share
Feb. 14, 2024

great!

Store Using app Total reviews Average rating
Aero-Swing 12 days 1 5.0
Developer Reply

We love when our users call us "great!" It's always amazing what visitor behavior you can see when you use Lucky Orange. Thanks for your review, and we're here if you need anything! Cheers - Emilia from Lucky Orange

5 / 5 Share
Feb. 13, 2024

Fascinating insights! Was super easy to implement and intuitive to use. We've already implemented a few design updates that reflect user behaviours we uncovered!

Store Using app Total reviews Average rating
Lifted Movement 7 days 1 5.0
Developer Reply

These are words we love to hear! We made Lucky Orange to be easy to integrate and easy to use. When you can see exactly how people move across your store and what they engage with (or not), you can make those changes that have a huge impact on their experience and your conversion rate. It's a win/win! Thanks for your review, and don't hesitate to reach out if you need anything! Cheers - Emilia from Lucky Orange

5 / 5 Share
Feb. 11, 2024

I would recommend this app. Because it's features let us understand the customer behaviour.

Store Using app Total reviews Average rating
Genova Industrial 5 days 4 5.0
Developer Reply

Thank you for your review and recommendation! Learning the pain points your customers are having and being able to quickly address them is invaluable. Nothing feels better than finding ways that make your customer experience better than ever. Thanks again for sharing the Lucky Orange love, and we’re always here should you need anything! Cheers - Emilia from Lucky Orange

5 / 5 Share
Feb. 7, 2024

Emilia was terrific explaining how to maximize the benefits of using Lucky Orange!

Store Using app Total reviews Average rating
Amigo Foods Store 1 day 2 5.0
Developer Reply

Thank you for such kind words! I love helping our users get the most out of their Lucky Orange, and I'm glad you found it so beneficial! Visitor behavior can make all of the difference in improve your Shopify store, and Lucky Orange provides you with the tools to see how visitors interact. Thanks again for your review, and don't hesitate to reach out should you need anything! Cheers - Emilia from Lucky Orange

5 / 5 Share
Feb. 6, 2024

Lucky Orange gives us tremendous insights into how customers are interacting with our site. We have already made changes based on this data which have paid off immediately!

Store Using app Total reviews Average rating
Samsara Cycle 6 months 6 5.0
Developer Reply

We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Thanks for your review! Always here if you need anything from our team. Happy tracking Cheers - Emilia from Lucky Orange

5 / 5 Share
Feb. 5, 2024

Great insight into customer behavior.

Store Using app Total reviews Average rating
My Site Plan Almost 3 years 10 4.6
Developer Reply

Thank you for your review! Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. Thanks again for your review, and we're here if you need anything. Happy tracking! Cheers - Emilia from Lucky Orange

5 / 5 Share
Feb. 5, 2024

My experience with this App great. I like the fact I am able to watch customers in real time moving through my website, and can also conduct live interactions with the customers as they shop. I highly recommend this App for analyzing your data in its live form

Store Using app Total reviews Average rating
Baby Dolls Beauty 3 months 2 5.0
Developer Reply

We're thrilled to hear about your positive experience with our app! It's fantastic that you're enjoying the real-time customer interaction and data analysis features. We're committed to providing tools that empower businesses to engage with their customers. Thank you for your review and recommendation! Cheers - Emilia from Lucky Orange

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