Lucky Orange Heatmaps & Replay
Spot friction and optimize confidently with visual data.
Rating
4.7
feedback
838
chart
#9
All reviews
Review RSS Feed
Nov. 28, 2023
This is a powerful tool. The recordings and heat maps allowed our team see our store through the "eyes of the customer". It made a big difference, within 3 days of installing this app, we learnt a lot about consumer behavior. This enabled us to optimize our store as necessary, the results followed. Definitely worth the investment.
These are words we love to hear! Getting that front row experience to see how your customers use your website makes all the difference in growing your business. Thank you for your review, and don’t hesitate to reach out should I or my team be able to assist you in any way. Cheers - Emilia from Lucky Orange
Nov. 27, 2023
Great customer support & analytics.
We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Thanks for this review! Always here if you need anything from our team. Cheers - Emilia from Lucky Orange
Nov. 27, 2023
Great app! Lucky Orange gave us the ability to see customer behavior and optimize accordingly. So much great information can be found on your dashboard, and the app is extremely user-friendly! Such a powerful too - can't recommend it enough!
It sounds like you’ve been able to dive right into the insights and find ways to improve your website. Love to hear how getting that first-hand look at what customers do and experience can make such a difference for your store. Thank you for the review and don’t hesitate to reach out should I or my team be able to assist you in any way. Cheers - Emilia from Lucky Orange
Nov. 22, 2023
I have been addicted to this app! Reveals a lot of insight, incredible :)
Thanks for your review! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Please reach out should we be able to provide any further assistance. Happy tracking! Cheers - Emilia from Lucky Orange
Nov. 22, 2023
Very helpful demo call! Can't wait to use the app more!
These are words that we love to hear! The more you learn about your visitors and what they experience, the more you can spot those conversion potholes and address them before they cost you more sales. We appreciate the time you took to write this review and share the Lucky Orange love. We're here if you have any questions! Cheers - Emilia from Lucky Orange
Nov. 17, 2023
Easy to use app that explains website analytics in a visual and easy to understand format. Good customer service too
There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you could isolate the issue and fix it. Thanks for your review and don’t hesitate to reach out if you need anything! Cheers - Emilia from Lucky Orange
Nov. 15, 2023
We had some trouble getting set up but the customer service was prompt and got us working ASAP!
Thank you for your review! So glad we were able to connect and start to get you started on the right foot. We’re always here to support our customers’ successes. Live view is such a valuable tool that helps you spot those visitors when they need your help the most, which lets you send them a chat invite at just the right time in their journey. Don’t hesitate to reach out if we can be of service in any way. Cheers - Emilia from Lucky Orange
Nov. 14, 2023
I've used Lucky Orange many times throughout the years. They recently (new to me) rolled out an update and it is very impressive. I liked how it was before. But now there is even more data. Their information is invaluable, including such helpful things as knowing where customers' rage click! I want to know what things are frustrating my customers and what other app literally lets you look over your customer's "shoulder"? Highly recommend getting!
Thank you for sharing the Lucky Orange love with such an awesome review and recommendation! Our new app has so many features and enhancements, and we're thrilled that you've been able to use them to grow your business. If you need anything, please don't hesitate to let us know! Cheers - Emilia from Lucky Orange
Nov. 14, 2023
Thank you for taking the time to rate our app! I take it that we've been able to impress you with new insights from visitor behavior. It's amazing what it can do to help you grow your Shopify store. Thanks again, and we're here if you need anything! Cheers - Emilia from Lucky Orange
Nov. 13, 2023
Excellent, esp customer support!
Thank you so much for this glowing review and special shout-out to our support team! We love to impress our users with our technology and support. :-) There’s really nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. We’re thrilled to be part of your journey and wish you continued success. Cheers - Emilia from Lucky Orange
Nov. 13, 2023
This is my favorite heat map! I have used this app at multiple jobs and it has been immensely helpful in trying to figure out some of the pain points our customers experience from a UX perspective. Can't recommend it enough and a great support team too!
Thank you for your five-star review and recommendation! Getting that front row experience to see how your customers use your website makes all the difference in growing your business. We wish you continued success, and don't hesitate to reach out should we be able to help you in any way! Cheers - Jordan from Lucky Orange
Nov. 8, 2023
Have been using for a few months. It's a great app to use to track customers' shopping behaviors and identify places to improve on my website. Plus excellent customer support team that answers my question and concerns very promptly. Still learning how to use more of the features that can potentially help me save big bucks!
Thank you so much for sharing the Lucky Orange love! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Thanks for this review! Always here if you need anything from our team. Cheers - Emilia from Lucky Orange
Nov. 7, 2023
Lucky Orange is an excellent analytics tool, offering deeper insights than Google Analytics. Their commitment to client support and ethos make it a great choice for businesses seeking a more personalized approach to data analysis and customer engagement.
Thank you for such a glowing review! We’re thrilled you enjoy our customer support and technology. There really is nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. Thank you so much for this great review, and we wish you continued success! Let us know if there’s anything else we can help you with. Cheers - Jordan from Lucky Orange
Dec. 21, 2025
This is a game changer! It captures every customer journey from when they arrive your website till they leave. Watching the recording and heat maps have enabled me make changes to reduce cart abandonment and improve customer experience, leading to more sales. I highly recommend this app if you want to scale your business.
“Game changer” is a phrase we love to hear from our customers! Seeing what your customers’ experience in real time can give you the insight you need to address their needs quickly and prevent any barriers to conversion. Thank you for this review! Happy tracking! Cheers - Emilia from Lucky Orange
Nov. 6, 2023
Lucky Orange has been valuable for my small business. It lets me monitor website traffic in real-time and to see how I can better serve visitors. If you want to dive deeper into your online presence and give your visitors a better experience, Lucky Orange is a total game-changer!
Love that Lucky Orange continues to play a crucial role in the growth of your website and business. Visitor behavior really makes all the difference! Thank you for this glowing review and recommendation. We’re here should you need anything else! Cheers - Emilia from Lucky Orange
Nov. 2, 2023
Great app and amazing customer support! Emilie helped me very quickly and was there for me the entire time. There’s a bit of learning curve, least for me it was, but otherwise very useful app!
Seeing exactly what your visitors and customers do and experience on your website through session recordings and heatmaps can make all the difference in improving your website and growing your business. We are glad to be a part of your website's journey and look forward to continuing to work with you! Thanks for your review, and happy tracking! Cheers - Emilia from Lucky Orange
Nov. 2, 2023
Great app - easy to setup and provides lots of options
Nothing feels better than finding ways that make your customer experience better than ever. Thank you for your review, and we’re always here should you need anything! Cheers - Emilia from Lucky Orange
Oct. 31, 2023
I just started my first shopify store. So I am currently on the free version. What a absolutely fantastic app. I can now see exactly how each visitor moves around the store and where he clicks. By tracking movement I can see what works and what does not work. Thank you Lucky Orange for a awesome app.
Thank you for your awesome review! Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. We're here should you need anything, and happy tracking! Cheers - Bradley from Lucky Orange
Oct. 30, 2023
super cool
Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. We appreciate your review, and I’m here if you have any questions! Cheers - Bradley from Lucky Orange
Oct. 29, 2023
Emilia was so thorough throughout my support call. She demonstrated the features in accordance with my e-commerce website, whilst regularly checking with me as to if I had any questions or queries. It's great to see the many updates Lucky Orange have made too - very user-friendly. Thank you
We’re so happy that we’ve been able to impress you with our technology, onboarding and customer support and are thrilled to be part of your journey. Our team loves to help our customers get as much as they can from Lucky Orange, and our 15-minute call is a great way to accomplish it. Plus it’s always great to connect with our customers. :-) Thank you for your review! Don’t hesitate to reach out if you need anything. Cheers - Emilia from Lucky Orange