All reviews

Rating Breakdown

  • 5
    85% (711 ratings)
  • 4
    6% (50 ratings)
  • 3
    2% (14 ratings)
  • 2
    1% (5 ratings)
  • 1
    4% (37 ratings)

Reviews with Text

  • 98% (797)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 10, 2023

Gives great information on where people are going on your website. Emilia was great at explaining how it works and all the information you can get out of it.

Store

OptiWize

Using app

12 days

Developer Reply

Emilia from Lucky Orange here! Thank you for such kind words. My team and I are always happy to help users like you! Thrilled that Lucky Orange has provided you with the insight you need to improve your website. Thanks again for your review, and we're here should you need anything! Cheers - Emilia from Lucky Orange

5 / 5 Share

July 6, 2023

Lucky orange has been great and their support is amazing and so helpful! They always get back promptly. Looking forward to the information I will gain and be able to apply to my business.

Using app

1 day

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for sharing the Lucky Orange love! We're delighted that Lucky Orange helps you optimize conversion rates and understand your site's users better. Visitor behavior really makes all the difference. If you ever need further assistance, feel free to reach out. Thanks again, and happy tracking! Cheer - Emilia from Lucky Orange

5 / 5 Share

July 6, 2023

Really outsanding app for your shop, to see all the clients what they do on the website and what dont work is really something that helps you a lot. And Jordan from their team made a very good presentation about how the app works and how to use all the data. Great thing!

Using app

6 days

Total reviews

4

Average rating

5.0

Developer Reply

Hey, Jordan here! Thank you for your outstanding feedback! Delighted to know that Lucky Orange has been a helpful app for your shop, allowing you to see client behavior and identify areas that need improvement. We're here to support you, and we appreciate your kind words! Cheers - Jordan from Lucky Orange

5 / 5 Share

July 3, 2023

Really good experience using Lucky Orange. Your learn more about your product and using those learning you can make certain iterations.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Wow! It's great to hear that our tool has helped you gain valuable insights into your product and make iterations based on what you've learned. We're here to assist you on your journey of continuous improvement. Thank you for your review, and happy tracking! Cheers - Emilia from Lucky Orange

5 / 5 Share

June 28, 2023

I've only used it for a few days and already I'm mad at myself for not installing sooner. Great data so far and I'm excited to learn what more it can do. Super easy and quick to install.

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

We're glad to hear that you're already experiencing the benefits of using Lucky Orange, even within just a few days of installation! It's great to know that you're finding the data valuable and that the tool is easy and quick to install. We're excited to continue supporting you and helping you explore the full potential of Lucky Orange. If you have any questions or need assistance along the way, our team is here to help. Thank you for choosing us, and we look forward to assisting you further. Cheers - Emilia from Lucky Orange

5 / 5 Share

June 23, 2023

Love this app. It has heatmaps, click maps and scroll maps along with user recordings and checkout funnels.

Using app

14 days

Total reviews

3

Average rating

5.0

Developer Reply

Your love for our range of features is music to our ears! At Lucky Orange, we strive to provide a comprehensive suite of tools that can give you that front row experience to visitor behavior to grow your business. Thanks for your review, and we're here should you need anything! Cheers - Emilia from Lucky Orange

5 / 5 Share

June 20, 2023

Essential and worth it. I use their video recordings to improve my checkout experience and understand what about my customer experiences are working and what's not.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

We love when our customers refer to Lucky Orange as "essential!" t's our mission to provide you with useful insights into your customers' experiences, and we're delighted to see that we're achieving that. There's nothing better than getting a front row seat to spot areas that are impacting the customer experience. Thanks again! Cheers - Emilia

5 / 5 Share

June 19, 2023

Emilia was fabulous - super helpful and knowledgeable! Lucky Orange has many great features to better understand visitor activity and identify opportunities to improve my site and hopefully increase conversion!

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the shout-out! Lucky Orange, we pride ourselves on providing exceptional technology and support It's rewarding to know our features are aiding you in better understanding visitor activity and identifying opportunities for site improvement. Visitor behavior makes all the difference. Happy tracking! Cheers - Emilia from Lucky Orange

5 / 5 Share

June 8, 2023

Amazing app to see what users are doing on the site. I fixed so many errors I didn't know existed.

Using app

6 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for sharing the Lucky Orange love! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Thanks for this five-star review! Always here if you need anything from our team. Cheers - Emilia from Lucky Orange

5 / 5 Share

June 7, 2023

Our team loves the simple user-friendly interface, they've made it very easy to understand customer behavior with the recordings, heatmaps, and custom tags.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

These are words we love to hear! Seeing what your customers’ experience in real time can give you the insight you need to address their needs quickly and prevent any barriers to conversion. Thank you for taking the time to leave us a review! Please let us know if you need anything! Cheers - Emilia from Lucky Orange

5 / 5 Share

June 6, 2023

I have used Lucky orange for a while and also in the past too.. It works, it's simple to use and you can see what your customers have been up too! Support is good too

Using app

Almost 2 years

Total reviews

46

Average rating

4.6

Developer Reply

Thank you for your business! Seeing exactly what your visitors and customers do and experience on your website through session recordings and heatmaps can make all the difference in improving your website and growing your business. We are glad to be a part of your website's journey and look forward to continuing to work with you! Thanks for your review and recommendation, and happy tracking! Cheers - Emilia from Lucky Orange

5 / 5 Share

June 6, 2023

Getting unique insights from Lucky Orange has really helped optimising our website for a smooth user experience. We are also very happy with the quick and helpful replies from their Customer Service. Definitely recommending this app!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Wow! It sounds like you’ve been able to dive right into the insights and find ways to improve your website. We love to hear that Lucky Orange insights was able to show you how visitors use your website and help you drive changes that have helped grow business. Thank you for your review, and please don’t hesitate to reach out if we can be of service in any way! Happy tracking! Cheers - Emilia from Lucky Orange

5 / 5 Share

June 21, 2025

Instantly worth installing this. We started to get insights about customer behavior on our site that solved a lot of mysteries for our team! I would highly recommend Lucky Orange to anyone

Using app

Over 3 years

Total reviews

8

Average rating

5.0

Developer Reply

We're thrilled to hear that Lucky Orange provided instant value by delivering enlightening insights about your customers’ behavior. Thank for your review and recommendation. We’re here to help solve more 'mysteries'! Cheers - Jordan from Lucky Orange

5 / 5 Share

May 30, 2023

Lucky Orange provides a wide breadth of data and insights to understand how customers are interacting with our website. The heat maps are great and easy to comprehend. They also have many other tools that were a welcome value add! Super easy set up and customer service has been great.

Using app

6 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your kind words and recommendation! We love to impress our customers with our technology and support. Seeing exactly what your visitors and customers do and experience on your website through session recordings can make all the difference in improving your website and growing your business. Thanks again for your review! We wish you continued success, and don't hesitate to reach out should we be able to help you in any way! Cheers - Emilia from Lucky Orange

5 / 5 Share

May 25, 2023

Lucky Orange support team was super helpful!!! Loved how they were quick to answer all my questions and even were willing to help me set up my account via zoom calls. They were so accommodating :) The app is great so far, easy to navigate and watch session replays - love that you can speed up the replays and skip inactivity.

Using app

1 day

Total reviews

9

Average rating

5.0

Developer Reply

Thank you for your review and such kind words! I love talking to customers like you, and I’m always happy to help. The more you learn about your visitors and what they experience, the more you can make data-driven updates that result in measurable success. Thanks again for your review, and we’re here should you need anything else! Cheers - Emilia from Lucky Orange

5 / 5 Share

May 23, 2023

Fast service from Justin in setting up the announcement feature. Brilliant app with great customer service!

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Justin here! Glad to have helped with the announcement feature - we love impressing our customers with our technology and customer service. Thanks for youre review! Cheers - Justin from Lucky Orange

5 / 5 Share

May 23, 2023

Great experience with Lucky Orange so far, we are planning to upgrade to the paid plan and can't wait to use it to further analyze our customers' journeys on our site!

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

These are words we love to hear. Thanks for your review, and we're grateful for your business. We're here should you need anything! Happy tracking! Cheers - Emilia from Lucky Orange

5 / 5 Share

May 17, 2023

Very thorough and useful insights on how visitors navigate our website. Huge time-saver - I highly recommend this app and all its amazing features!

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review and recommendation! Visitor behavior can make all the difference in improving your website. Plus time is valuable, especially when you're growing a business. We love to help you save time and grow sales! Thanks again and happy tracking! Cheers - Emilia from Lucky Orange

5 / 5 Share

May 9, 2023

Really surprised. Works well!. It solves the pain of figuring out how your customers use your website beyond google analytics. 5/5. The welcome support is really good as well.

Using app

1 day

Total reviews

6

Average rating

4.7

Developer Reply

Thank you for the positive review! We're thrilled that our solution exceeded your expectations and helped you gain insights beyond Google Analytics. We appreciate your 5-star rating and are glad you found our support welcoming and helpful. Cheers - Jordan from Lucky Orange

5 / 5 Share

May 8, 2023

Great experience so far. App is loaded with lots of useful features and Justin has been a huge help getting us started. Excited to see how Lucky Orange can help us improve!

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the kind words! I'm glad you're having a great experience. I'll be here to assist you every step of the way. Let's work together to unlock the full potential of Lucky Orange for your website! Cheers - Justin from Lucky Orange