All reviews

Rating Breakdown

  • 5
    87% (688 ratings)
  • 4
    7% (52 ratings)
  • 3
    2% (14 ratings)
  • 2
    1% (5 ratings)
  • 1
    4% (34 ratings)

Reviews with Text

  • 98% (774)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 18, 2023

Based on the demo we did and our support call with Emilia this app seems like it will be super useful for understanding our traffic and optimizing our website and conversions!

Using app

12 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for your review! We're glad that our demo and support call showcased Lucky Orange's potential in understanding traffic and optimizing your website and conversions. Enjoy using the app! We’re here should you need anything! Cheers - Emilia from Lucky Orange

5 / 5 Share

April 18, 2023

Based on the demo we’ve seen, Lucky Orange seems like a great product with a variety of useful features. We are looking forward to using the app and hope it will help us improve our website.

Using app

10 minutes

Total reviews

9

Average rating

4.9

Developer Reply

I love talking with our customers about how to best leverage Lucky Orange, and I’m so glad you found the call beneficial! We’re always here to support our customer’s success and are thrilled that we were able to impress you with our technology, onboarding and customer support. Thank you for allowing us to be part of your store’s journey. Don’t hesitate to reach out if we can be of service in any way. Happy tracking! Cheers - Emilia from Lucky Orange

5 / 5 Share

May 8, 2024

Really easy integration via the Shopify plug in and the customer service is super accessible. Keen to ensure you get the most from Lucky Orange!

Using app

14 days

Total reviews

21

Average rating

4.8

Developer Reply

Thank you for your review! We love that we’ve been able to impress you with an easy installation, onboarding, customer service and technology. We’re here if you need anything else! Cheers - Justin from Lucky Orange

5 / 5 Share

April 4, 2023

Easy to install and very responsive customer service. The product products very useful reports and intelligence on traffic on our website.

Using app

5 days

Total reviews

3

Average rating

5.0

Developer Reply

There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you could isolate the issue and fix it. Thanks for your review and don’t hesitate to reach out if you need anything! Cheers - Emilia from Lucky Orange

5 / 5 Share

March 26, 2023

A lot of great tools to help with insight. Well supported and intuitive to get up and running. Customer support is very helpful!

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thrilled to hear that your gaining insight into your visitor behavior with Lucky Orange. Thank you for the five-star review and kind words. Please don't hesitate to reach out if there's anything else we can help you with! Cheers - Bradley from Lucky Orange

5 / 5 Share

March 24, 2023

There is so much information within Lucky Orange that a couple of clicks through the app certainly do not do it justice. We are most excited to examine more closely the customer behavior online. The screen captured videos of every customer's experience on the website is very cool. It will enable us to target very specific areas of website communication that other wise we would not know. Great product!

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the five-star review! Glad you are discovering insights about your visitor's behavior with Session Recordings. Please don't hesitate to reach out if there's anything we can help you with! Cheers - Bradley from Lucky Orange

5 / 5 Share

March 24, 2023

Awesome App - Still new in using it but it has valuable insights. Justin Tomlinson gave me a 15min onboarding session which assisted greatly in understanding the key elements of this application. Would recommend...

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

We love talking with our customers about how to best leverage Lucky Orange, and I’m so glad you found the call with Justin beneficial! I’ve already passed along your kind words to him. We’re always here to support our customer’s success and are thrilled that we were able to impress you with our technology, onboarding and customer support. Don’t hesitate to reach out if we can be of service in any way. Cheers - Bradley from Lucky Orange

5 / 5 Share

March 21, 2023

A great app which is great value compared to its competitors. Also the support has been top notch!!!

Store

STOCKED

Using app

14 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the five-star review! Happy to hear you had a good experience with our team. Please don't hesitate to reach out if there's anything else we can help you with. Cheers - Bradley from Lucky Orange

5 / 5 Share

March 21, 2023

Emilia really helped me understand the functions of this powerful tool that allows me to understand how people are interacting with my site. I signed up because of a lot of buyers intent with minimal purchases. Even as I've resolved these issues, keeping my pulse to the user's experience is crucial to maximizing conversions.

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

These are words we love to hear! Seeing what your customers’ experience in real time can give you the insight you need to address their needs quickly and prevent any barriers to conversion. Thank you for your review! Please let us know if you need anything! Cheers - Emilia from Lucky Orange

5 / 5 Share

March 16, 2023

Love the features that it provides. It's great for businesses. The onboarding meeting was very insightful.

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for leaving us a review! Thrilled you like our product and found the demo call helpful. We're here if you need anything! Cheers - Bradley from Lucky Orange

5 / 5 Share

March 8, 2023

Just started to use the app. It is very easy to install and overall I find this app very insightful. I scheduled one to one with Emilia. She was great at answering all my questions and also provided me with documentations.

Using app

2 days

Total reviews

5

Average rating

4.8

Developer Reply

Thrilled to hear that you had a great experience on your demo call with Emilia! I'll pass your kind words along. We're here if you need anything else! Cheers - Bradley from Lucky Orange

5 / 5 Share

March 1, 2023

We are so impressed with the amount of actionable information this provides about the Customer Journey. This information helps provide a strong roadmap for growth. Also, Super Impressed, with how easy install and set-up were.

Using app

Over 2 years

Total reviews

19

Average rating

5.0

Developer Reply

Great to hear that you have discovered insight from Lucky Orange data to inform your website optimization roadmap! Understanding visitor behavior is always a meaningful way to support the customer journey. Please don't hesitate to reach out if there's anything we can help you with. Cheers - Bradley from Lucky Orange

5 / 5 Share

Feb. 27, 2023

Amazing features to get the most valuable insights! Plus the customer service was impeccable! Jordan helped me to understand everything about the app!

Using app

9 days

Total reviews

9

Average rating

4.9

Developer Reply

Thank you so much for the review and feedback! Thrilled to hear that your demo call with Jordan was so helpful. Don't hesitate to reach out if there's anything else we can help you with! Cheers - Bradley from Lucky Orange

5 / 5 Share

Feb. 23, 2023

great stuff ma friend. The awesomeness is here, and it helped me to grow my audience so much better. I thank Jesus Christ every day hat is how we succeed

Store

iloinen

Using app

11 minutes

Total reviews

11

Average rating

5.0

Developer Reply

Wow! Thank you so much for the glowing review! It's great to hear that you grew your audience with the help of Lucky Orange. We're here if you need anything! Cheers - Bradley from Lucky Orange

5 / 5 Share

Feb. 22, 2023

Love the app experience. Quite easy to understand and use and provides all that I added it for - session recording and heatmaps; in a simple yet detailed way. The customer support is quite well versed and helpful as well.

Store

Mianzi

Using app

4 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the five-star review! Thrilled to hear that you have had a great experience with our product and with our support team. Please don't hesitate to reach out if there's anything else we can help you with. Cheers - Bradley from Lucky Orange

5 / 5 Share

Feb. 21, 2023

Great product. Definitely going to use. Emilia did a great job walking me through the product and we will be using it moving forward.

Store

AVI

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

So glad you found the demo call helpful! Thank you for the five-star review. We're here if you need anything! Cheers - Bradley from Lucky Orange

5 / 5 Share

Feb. 15, 2023

www.geekaybikes.com using in India. Loved the app and the support. Provides all essential insights to grow your business

Using app

4 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the five-star review! Glad to hear that you're using it to discover valuable insights about your website visitor's behavior. Cheers - Bradley from Lucky Orange

5 / 5 Share

Feb. 9, 2023

Justin is great at explaining everything and was very nice. So far the software seems pretty good. I would recommend them.

Using app

2 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for the five-star review! Please don't hesitate to reach out if there's anything else we can help you with. Happy tracking! Cheers - Bradley from Lucky Orange

5 / 5 Share

Feb. 8, 2023

Emilia Smith was really helpful and explained to me in detail what i needed to know. She was very helpful in showing me different features and options how to easily use Lucky Orange and how to improve the analytics. For now things are a bit clearer thanks to her.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your five-star review! We really appreciate your kind words and are proud of our team. If there is anything else we can do to help, please don’t hesitate to get in touch - we are happy to assist with anything! Cheers - Bradley from Lucky Orange

5 / 5 Share

Feb. 8, 2023

This is the most informative apps compared to similar, and I tried a few. You get a lot for the price. There's a lot to look at and learn from. Emilia was great at answering some questions, we got on a call to explain how to find some data, and I look forward to learning how my customers shop and how I can improve the website to increase conversions.

Using app

2 months

Total reviews

31

Average rating

5.0

Developer Reply

Thrilled to hear that you'll be using Lucky Orange to increase conversions on your site! Thank you for the five-star review - I'll pass your kind words to the team. We're here if you need anything else! Cheers - Bradley from Lucky Orange