All reviews

Rating Breakdown

  • 5
    85% (711 ratings)
  • 4
    6% (50 ratings)
  • 3
    2% (14 ratings)
  • 2
    1% (5 ratings)
  • 1
    4% (37 ratings)

Reviews with Text

  • 98% (797)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 14, 2025

Great tool for learning audience and so much more.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We’re so happy that you’ve been able to start wading into Lucky Orange! Our team is always here to help our customers be as successful as possible, both now and in the future. Please let us know if you need anything! Cheers - Jordan from Lucky Orange

5 / 5 Share

Oct. 13, 2025

Excellent view of what is really happening on my website. So valuable in creating the ultimate experience for my clients.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange

5 / 5 Share

Oct. 13, 2025

Really love this app! The app is very useful if you wanna have an overview of customers behavior. The LIVE function is great to follow people!

Store

Pawtner

Using app

8 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for taking the time to leave us a review! Seeing exactly what your visitors and customers do and experience on your website through our Live View can make all the difference in improving your website and growing your business. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Jordan from Lucky Orange

5 / 5 Share

Oct. 12, 2025

Hello Lucky Orange Team, I've really enjoyed using Lucky Orange and would love to continue exploring its full potential. Some of my favorite features so far include: Session Recordings & Heatmaps - These have helped me understand exactly how visitors interact with my store, what catches their attention, and where they drop off. Live Chat & Visitor Profiles - I've been able to engage with customers in real time and identify high-intent visitors instantly. Conversion Funnels & Form Analytics - These tools gave me clear insights into checkout friction and allowed me to test improvements that boost conversions. Dashboard & Real-Time Analytics - The live visitor overview makes it easy to monitor traffic sources and activity across all pages. Lucky Orange has been invaluable for optimizing my customer journey, and I'd really appreciate a 2-week extension to continue collecting behavioral data and refining the results further before upgrading to a paid plan. Thank you for considering this request! Warm regards, Androe Lane CEO | Palace of Roman

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for leaving us such a thorough review! Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store and gain that valuable feedback. Again, we appreciate your review, and we're here should you need anything else! Cheers - Jordan from Lucky Orange

5 / 5 Share

Oct. 13, 2025

We use Lucky Orange mainly for the heatmaps and session replays to spot UX issues and better understand how visitors interact with our store. It’s really helpful for optimizing product pages. Highly recommended for any Shopify store that wants clear insights into visitor behavior.

Store

Kinderdekbed.nl

Using app

7 days

Developer Reply

Thank you for your review! Being able to see what visitors do and experience on your site can make all of the difference in improving the customer experience and your conversions. Again, we appreciate your review, and we're here should you need anything else! Cheers - Jordan from Lucky Orange

5 / 5 Share

Oct. 11, 2025

Really good app. You can see exactly what your customers click on and how they navigate around your store which helps you analyse different aspects of your store

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store and gain that valuable feedback. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Jordan from Lucky Orange

5 / 5 Share

Oct. 10, 2025

Easy to use and very helpful to see how your customers behave on your page in order to adapt accordingly!

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! Being able to see what visitors do and experience on your Shopify Store can make all of the difference in improving the customer experience and your conversions. Again, we appreciate your review, and we're here should you need anything else! Cheers - Jordan from Lucky Orange

5 / 5 Share

Oct. 8, 2025

Great analytics - very feature heavy but with ease of use and help at hand.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store and gain that valuable feedback. Again, we appreciate your review, and we're here should you need anything else! Cheers - Jordan from Lucky Orange

5 / 5 Share

Oct. 8, 2025

Very easy to use and has incredible insights on user behaviour. Looking forward to using this more and making strategic changes based on the data. Thank you so much.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange

5 / 5 Share

Oct. 7, 2025

Great and very fast customer support.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We’re so happy that you’ve been able to start wading into Lucky Orange! Our team is always here to help our customers be as successful as possible, both now and in the future. Please let us know if you need anything! Cheers - Jordan from Lucky Orange

5 / 5 Share

Sept. 25, 2025

I’m new to e-commerce and Lucky Orange has been really helpful. The heatmaps and recordings help me understand what is happening on my site and where I need to make improvements.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! Seeing exactly what your visitors and customers do and experience on your website through heatmaps and recordings can make all the difference in improving your website and growing your business. Again, we appreciate your review, and we're here should you need anything else! Cheers - Jordan from Lucky Orange

5 / 5 Share

Sept. 24, 2025

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for leaving us a rating! Cheers - Will from Lucky Orange

5 / 5 Share

Sept. 19, 2025

it has a cool feature

Using app

3 days

Total reviews

13

Average rating

4.1

Developer Reply

Thank you for your review! We’re so happy that you’ve been able to start wading into Lucky Orange! Our team is always here to help our customers be as successful as possible, both now and in the future. Happy tracking! Cheers - Will from Lucky Orange

5 / 5 Share

Sept. 15, 2025

Love the software so far as i believe it will help improve our conversion rates

Using app

2 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your review! Being able to see what visitors do and experience on your Shopify Store can make all of the difference in improving the customer experience and your conversions. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange

5 / 5 Share

Sept. 9, 2025

Jordan is a gent. Great App.

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We’re so happy that we’ve been able to impress you with our technology, onboarding and customer support and are thrilled to be part of your journey. Again, we appreciate your review, and we're here should you need anything else! Cheers - Jordan from Lucky Orange

5 / 5 Share

Aug. 29, 2025

In just 15 minutes I learned more than I ever could from hours of YouTube tutorials. Jordan was energetic, practical, and clearly knows the app inside out. He answered every question quickly and accurately—and often anticipated what I needed before I even asked. It’s the first time (and maybe the last) I’ve spoken with a representative who truly understood the product and actually listened.

Using app

About 7 hours

Total reviews

3

Average rating

3.7

Developer Reply

These are words we love to hear! Our team loves to help our customers get as much as they can from Lucky Orange, and our 15-minute call is a great way to accomplish it. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Jordan from Lucky Orange

5 / 5 Share

Aug. 27, 2025

An excellent solution for Shopify stores probably the best tool for detailed data analytics and understanding where potential problems may be.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store and gain that valuable feedback. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Jordan from Lucky Orange

5 / 5 Share

Aug. 25, 2025

Lucky Orange has been a game changer for our store. The visitor session recordings let us watch how customers actually browse, which makes it so much easier to spot friction points and improve conversions.

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange

5 / 5 Share

Aug. 21, 2025

Still learning it but awesome so far!

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. You can always reach out to [email protected] to set up a free walk through of the app! Thanks again, and don’t hesitate to reach out if you need anything. Cheers - Jordan from Lucky Orange

5 / 5 Share

Aug. 19, 2025

I love the dashboard and the options to see the real customer interaction on my website. Very insightful and I highly recommend it!

Store

Nuude

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Justin from Lucky Orange