All reviews

Rating Breakdown

  • 5
    87% (688 ratings)
  • 4
    6% (51 ratings)
  • 3
    2% (14 ratings)
  • 2
    1% (5 ratings)
  • 1
    4% (34 ratings)

Reviews with Text

  • 98% (773)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 5, 2025

Very easy integration to Shopify, 1-click integration and simple signup process. Lucky Orange has many features and functionality for understanding the customer journey, automatically find meaning data through all the massive amounts of customer recordings.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

These are words we love to hear! Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store and gain that valuable feedback. Again, we appreciate your review, and we're here should you need anything else! Cheers - Jordan from Lucky Orange

5 / 5 Share

Aug. 5, 2025

Very clear, I like the heatmap. I had a support call. I was helped very nice and with patience. I had many questions but the support has helped me with everything

Store

Silvex

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! Our team loves to help our customers get as much as they can from Lucky Orange, and our 15-minute call is a great way to accomplish it. Please let us know if you need anything! Cheers - Jordan from Lucky Orange

5 / 5 Share

Aug. 3, 2025

Lucky Orange serves as a useful tool for analyzing and understanding the traffic patterns of my website.

Using app

Over 5 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange

5 / 5 Share

Aug. 1, 2025

Great app – I've been using it for a few years now. It's still a very useful tool for understanding customer activity. The only limitation is that we can't see when a customer scrolls down, as the screenshots remain fixed at the top of the page.

Using app

Over 5 years

Total reviews

2

Average rating

4.0

Developer Reply

Thank you for your review! Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store and gain that valuable feedback. Regarding your feedback on the customer scrolls, please reach out to [email protected] so we can look into this for you. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Justin from Lucky Orange

5 / 5 Share

July 31, 2025

I have used the Lucky Orange app for a couple of years now and it has brought a ton of valuable information on our website to increase the volume of sales. The recordings and heatmaps have been my favorite to gain insightful information as to how clients have navigated around our website. You will get a lot of use out of this app!

Using app

Over 4 years

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your review! Seeing exactly what your visitors and customers do and experience on your website through Session Recordings and Heatmaps can make all the difference in improving your website and growing your business. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange

5 / 5 Share

July 31, 2025

Amazing app! I started thinking about how to further optimise my Listings, but without valid data, it's like stepping in the blind. After a quick search I discovered Lucky Orange as one of the leading applications for Heatmaps and data tracking. Installation and setup was super easy and just after a couple of days I get fascinating insights into my customers journey, which elements in the listings they see and how many of them not even reach the strongest and most convincing parts of the listing. I already did some minor improvements but looking forward to do a bigger change after validating some more data. Thanks for the awesome application!

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

These are words we love to hear! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Jordan from Lucky Orange

5 / 5 Share

July 31, 2025

Clear and effective. Installed from the beginning.

Store

Nosetta

Using app

About 5 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your review! Love that Lucky Orange continues to play a crucial role in the growth of your website and business. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange

5 / 5 Share

July 30, 2025

Great Service! We have been using it for 4 years now and it has helped us a lot.

Using app

About 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! We’re thrilled that you’ve been able to get so much from Lucky Orange visitor behavior. Please let us know if you need anything! Cheers - Justin from Lucky Orange

5 / 5 Share

July 29, 2025

Useful tool to provide a better experience for our customers. It enables us to make informed decisions to improve our website

Store

IOmeter

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your review! Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store and gain that valuable feedback. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange

5 / 5 Share

July 14, 2025

I previewed the app on my own and found it to be helpful. When I got the overview from Justin. Then things really clicked and be way clearer as to how insightful Lucky Orange is. It provides great context for what actions we need to take to ensure we're providing the best shopping experience for our customers.

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! Our team loves to help our customers get as much as they can from Lucky Orange, and our 15-minute call is a great way to accomplish it. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange

5 / 5 Share

July 9, 2025

Lucky Orange has been a game-changer for understanding how customers interact with our site. The live visitor recordings and heatmaps helped us optimize our layout and catch issues we wouldn’t have seen otherwise. Highly recommend for any small business!

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We’re thrilled to hear that our heatmaps, session recordings and live view features have given you clear, actionable insights into your visitors’ interactions. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange

5 / 5 Share

July 9, 2025

WOW! I wish I knew about this sooner to be honest. It has proven to be so useful in the first few days I was able to diagnose the customer journey, determine shortfalls in page design, understand user experience, and tailor my site according to the detailed insights provided by Lucky Orange. I actually feel lucky I found this app. It was so easy to install and get going that I felt like it was there the whole time waiting to be unlocked.

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

These are words we love to hear! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Justin from Lucky Orange

5 / 5 Share

July 9, 2025

Very detailed Analysis. Were happy to use Lucky Orange. Definitely can recommend.

Using app

5 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your review! Using Lucky Orange to analyze your customers is a great way to make meaningful changes on your store that improve conversions and your customer experience. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Justin from Lucky Orange

5 / 5 Share

July 8, 2025

Definitively one of the best alternatives to Hotjar for UX and CRO on Shopify. If you want to understand how to optimize your shop customer experience you have to check out Lucky Orange.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store and gain that valuable feedback. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange

5 / 5 Share

July 8, 2025

It’s an useful tool to analyze your website

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We’re thrilled that you’ve been able to get so much from Lucky Orange visitor behavior. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange

5 / 5 Share

June 26, 2025

Genial, muy útil. La recomiendo.

Using app

17 days

Total reviews

2

Average rating

5.0

Developer Reply

¡Gracias por tu reseña! Poder ver lo que hacen y experimentan los visitantes en tu tienda Shopify puede marcar la diferencia para mejorar la experiencia del cliente y tus conversiones. ¡Nuestro equipo está a solo un correo electrónico! Saludos - Justin de Lucky Orange

5 / 5 Share

June 19, 2025

Easy to learn and use, great customer service, quick at-a-glance findings

Using app

About 19 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! We’re so happy that we’ve been able to impress you with our technology, onboarding and customer support and are thrilled to be part of your journey. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Jordan from Lucky Orange

5 / 5 Share

June 18, 2025

I'm yet to have an official onboarding call where I can understand the full benefits of lucky orange. but already through my minimal understanding I have been able to understand how people are navigating through my website and at what point they are likely to leave before checking out. I'm excited to keep using lucky orange. It's like a crystal ball into what's working for customers and what's not so you can make improvements and track results.

Store

SERJ

Using app

7 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your review! Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store and gain that valuable feedback. As for the onboarding call, please reach out to [email protected] and we can easily get that set up for you! Thanks again for your review, and don't hesitate to reach out with any questions. Cheers - Jordan from Lucky Orange

5 / 5 Share

June 18, 2025

Very great support :) thank you so much

Store

Kaindly

Using app

2 months

Total reviews

17

Average rating

5.0

Developer Reply

Thank you for your review! We’re always here to help our customers be as successful as possible, both now and in the future. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange

5 / 5 Share

June 17, 2025

We were able to make updates to our site within the first week of installing Lucky Orange. The data provided was helpful with seeing our customers journey.

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! Being able to see what visitors do and experience on your Shopify Store can make all of the difference in improving the customer experience and your conversions. Again, we appreciate your review, and we're here should you need anything else! Cheers - Jordan from Lucky Orange