Lucky Orange Heatmaps & Replay
Optimize your online store using Lucky Orange
Rating
4.7
feedback
1,419
chart
#16
All reviews
Rating Breakdown
Review RSS Feed
Nov. 13, 2024
Lucky Orange app was useful to make Conversion Rate Optimization updates to our website. The onboarding process made it easy to use the app. It helps us better understand the traffic and conversions on our website. Thank you.
Thanks for leaving us a review! We love that we've impressed you with our technology and onboarding process. Our onboarding is complimentary for all users, ensuring you get the answers you need to get started with Lucky Orange. As you experienced, understanding visitor behavior makes all the difference in improving your conversion rate and optimizing your store strategically. Thanks again for your review, and our team is here if you need anything! Cheers - Jordan from Lucky Orange
Nov. 13, 2024
As someone constantly seeking ways to improve user experience and optimize conversion rates, Lucky Orange has been an invaluable tool. The app provides robust features that allow you to see exactly how visitors interact with your site, making it easier than ever to pinpoint friction points and optimize the user journey.
Wow! It sounds like you’ve been able to dive right into Lucky Orange visitor behavior to identify areas for improvement in both user experience and conversion rates. We love hearing our users describe Lucky Orange as an "invaluable tool" with "robust features!" We designed Lucky Orange to provide you with easy-to-digest visitor behavior insights that you can use to grow your business. Thank you for your review! Our team is just an email away if you need anything. Cheers - Emilia from Lucky Orange
Nov. 12, 2024
Lucky Orange is quickly entering our daily routine for store checks. We installed it because something seemed off, and it turned out there were some tracking issues with Shopify. We checked the recordings and Lucky Orange gave us the peace of mind we needed after days of trying to identify possible problems. As we playing the video sessions, we started to analyze how visitors interact with our site, we've already identified key areas for improvement. Although we don't have a lot of data yet, the heatmaps have shown interesting patterns—like the fact that customers are actually using filters, which was a surprise to us. The dashboard also stands out by offering a clear and simple way to see a lot of useful information at a glance. Overall, Lucky Orange is becoming an essential tool for understanding what's happening on our site...whenever you feel something is not right, you go and check the videos!
Thanks for taking the time to leave us such a great review! Removing the guesswork by using visitor behavior opens up all sorts of opportunities to improve your sales and customer experience. As you’ve experienced, you can leverage your existing traffic to understand how people are truly engaging with your store. Getting that front-row seat to your visitors is truly a game changer. Again, thank you for your review, and we're here if you need anything else! Happy tracking! Cheers - Justin from Lucky Orange
Nov. 12, 2024
This app is unexpectedly great! It does an excellent job of tracking customer behavior. The visual design is unique, and the interface is clean and user-friendly. There are still a few areas I'm a bit confused about, but I'm looking forward to exploring them further.
We love to exceed expectations, and it sounds like our visitor behavior has been just what your Shopify store needed. Regarding the areas that are still confusing, I just sent you an email to help clarify any questions you may have. Thank you for your review, and we're here if you need anything else! Cheers - Justin from Lucky Orange
Nov. 12, 2024
Amazing app.
These are words we love to hear! We’re thrilled when our customers describe Lucky Orange as an "Amazing app!" Nothing feels better than discovering ways to enhance your customer experience. Thank you for sharing the Lucky Orange love—we’re always here if you need anything! Cheers - Emilia from Lucky Orange
Nov. 11, 2024
Good app and quick help from the support team when I had issues.
Thank you for your review! Our team is always here to help our customers achieve success, both now and in the future. Using Lucky Orange insights to learn more about your website visitors can help create an exceptional online experience. Wishing you continued success—we’re here if you need anything! Cheers - Emilia from Lucky Orange
Nov. 10, 2024
Good to see what my customers are doing. Helps with conversion
These are words we love to hear! Learning more about that customer journey is invaluable in growing your business. Nothing feels better than finding ways to make your customer experience better than ever. Thanks for sharing the Lucky Orange love, and we’re always here should you need anything! Cheers - Emilia from Lucky Orange
Nov. 9, 2024
I found Lucky Orange incredibly helpful! It helped me identify bottlenecks and issues on my website immediately and helped to improve the quality. Highly recommend this tool!
Wow! We appreciate your review and recommendation. Our team is thrilled that you've found Lucky Orange so helpful! We love hearing that getting a front-row seat to your customers’ online interactions has been just what you needed to grow your conversions and business. Thanks again for your review, and our team is here to help if you need anything! Happy tracking! Cheers - Emilia from Lucky Orange
Nov. 8, 2024
Had a great call with Emilia this morning. She was very sweet and helped me with integrating the software with my Shopify store. The process was seamless. Really a great start!
I'm so glad you enjoyed our call! Our free onboarding call is available to all users to help them get started on the right foot with Lucky Orange. Our team prioritized an effortless integration to bring you the visitor behavior insights you need to grow your website and business. Thanks for your review, and we're just one email away if you need anything! Cheers - Emilia from Lucky Orange
Nov. 7, 2024
very good app for tracking, thanks to bradley helped me setup my account !:)
Thank you for your review! We're always happy to help, and I'm glad we could connect to get your account set up. If you need anything, please don't hesitate to reach out. Happy tracking! Cheers - Bradley from Lucky Orange
Nov. 7, 2024
This is an amazing application and very useful
We’re thrilled that you’ve been able to gain so much from Lucky Orange insights! When you can see exactly what your visitors are doing and experiencing on your website, you have the information you need to grow your business. Thanks for your review, and don’t hesitate to reach out if I or my team can assist you in any way! Cheers - Emilia from Lucky Orange
Nov. 4, 2024
Perfect app! You can see live behaviour of your potential customers on your webshop. They provide a lot of data for conversion optimalisation!
Thank you for your review! We're honored to have earned being called "perfect!" We aim to impress our users and are thrilled to have surpassed your expectations. Learning about the pain points your customers encounter and being able to quickly address them is invaluable. Nothing feels better than discovering ways to enhance your customer experience. Thanks again for sharing the Lucky Orange love, and we’re always here if you need anything! Cheers - Emilia from Lucky Orange
Nov. 3, 2024
Really Happy with Lucky Orange , very straight forward and easy to use
Life is complicated enough, so why should your visitor behavior tool be complicated too? We're thrilled that we've been able to impress you, especially with our user-friendly design that anyone can use regardless of their background or technical experience. We appreciate your review, and our team is here if you need anything! Cheers - Emilia from Lucky Orange
Nov. 1, 2024
really useful, especially the recordings of people on the website
We love to hear that you've found our app useful, especially our session recordings. There’s nothing quite like the feeling of seeing exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you can isolate the issue and fix it. Thanks for leaving us a review, and don't hesitate to reach out if we can provide any assistance! Cheers - Emilia from Lucky Orange
Nov. 1, 2024
This is a great app. I was looking for an app that could track user behavior in such detail.
Seeing exactly what your visitors and customers do and experience on your website can make all the difference in improving your site and growing your business. Thanks for your review, and happy tracking! We're here if you need anything! Cheers - Emilia from Lucky Orange
Oct. 31, 2024
I'm new to Lucky Orange, and Emilia gave me a clear and very helpful overview of the main features over zoom. She was friendly, answered all my questions, and I felt right at home talking with her. It made me excited to explore all the things Lucky Orange can do!
Here's another big welcome to Lucky Orange! Our onboarding call is free for all of our users and is a great way to learn about our 20+ features while having any questions you may have answered. Our team loves it because we get to connect with our users and help them get as much as they can from Lucky Orange. As you continue to use Lucky Orange, please don't hesitate to reach out if you run into any issues or have questions. We're just one email away. Thanks for your review, and happy tracking! Cheers - Emilia from Lucky Orange
Oct. 31, 2024
Thrilled that we've earned your five-star rating! We hope this means that visitor behavior has been just what you needed to optimize your website and drive more sales. Thanks for your rating, and we're here if you need anything! Cheers - Emilia from Lucky Orange
Oct. 30, 2024
Really good app, It for sure helps to understand how your customers are thinking and what they are looking at.
Those are words we love to hear! Nothing feels better than discovering ways to enhance your customer experience. When you utilize visitor behavior, it feels like peeking behind that digital curtain! Thank you for your review, and we’re always here if you need anything. Happy tracking! Cheers - Justin from Lucky Orange
Oct. 29, 2024
Lucky Orange is fantastic for gaining deep customer insights. It’s been invaluable in highlighting our users' challenges on our website, giving us real-time visuals of how customers interact with our pages. Thanks to its heatmaps and session recordings, we could pinpoint and fix several issues affecting user experience, which we might have otherwise missed. The app also provided detailed data on traffic sources, helping us understand where our visitors are coming from and refining our marketing efforts. Lucky Orange is a must-have for businesses wanting to optimize their Shopify store and improve customer satisfaction.
We appreciate the time you took to leave us such a glowing review! When you can dive deep into what your visitors are doing, you gain unprecedented insights in real time to see how they truly engage with your Shopify store. As you experienced, you can quickly spot those pain points and implement fixes before they impact conversions. We love that we've earned the title of a "must-have for businesses," especially for those who want to boost conversions and enhance their customer experience. Thanks for sharing the Lucky Orange love; our team is here to support you if you need anything! Cheers - Justin from Lucky Orange
Oct. 28, 2024
Lucky Orange has been a game changer for our website! It’s incredibly helpful to see how visitors interact with our pages in real-time. The heatmaps and session recordings provide so much insight, allowing us to quickly identify what’s working and what needs improvement. I especially like the form analytics; it’s amazing to see where users are dropping off. The only downside is that it can take a bit of time to load occasionally, but that’s just a small hicup. Overall, it's been a valuable addition to our toolkit!
Wow! Thank you for your review and kind words! We love when our users refer to Lucky Orange as a "game changer!" There’s truly nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. Regarding load time, could you please reach out to [email protected] and reference this review? Our team is eager to explore your experience and ensure your insights are available faster than ever. Thanks again for your review, and we're here if you need anything! Cheers - Bradley from Lucky Orange