Lucky Orange Heatmaps & Replay
Heatmaps & Replay | Lucky Orange - Boost Conversions
Rating
4.7
feedback
795
chart
#15
All reviews
Review RSS Feed
July 12, 2020
I love this app. It's cool being able to watch live recordings of what your customers did on your site. It helps you to see what they looked at and where they left. I saw a customer on my site, bail out at shipping time as she didn't want to pay a small amount for shipping. This information is interesting and helped me have confidence in my actual products plus I redesigned my navigation menu as I could see people were getting lost and stuck. It's cool when you leave it open on your desktop computer and you hear a doorbell sound that someone is on your shop looking around. That's really fun. Love using this app.
Thank you so much for this great review! There really is nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. We’re thrilled to be part of your journey and wish you continued success! Let us know if there’s anything we can do to assist you further. Cheers - Jordan from Lucky Orange P.S. We love the doorbell sound too!
July 10, 2020
I am very happy with this company! I have used them before with other stores & they always help me figure out what is wrong with my website early on.
Diving into visitor behavior to identify ways to improve your website is invaluable to growing your business. We appreciate your review, and I’m here if you have any questions! Cheers - Bradley with Lucky Orange
July 9, 2020
Application that helps me analyze the behavior of Internet users and correct the ergonomics of the website
Love to see how this insight from Lucky Orange helped you make it easier for your visitors and grow your business. Accessing what your clients do on your website is so rewarding! We appreciate your review and happy tracking! Cheers - Jordan from Lucky Orange
July 9, 2020
Great app! Good features that help me learn exactly what customers are doing on my store. There is even a live view, which is my personal favorite!
Love to hear how Lucky Orange has made a positive impact across your website! Being able to understand your customers to make improvements that clear up navigation pain points and create a better experience is extremely rewarding. Thank you for this five-star review, and we’re here if you need anything else! Cheers - Bradley from Lucky Orange
June 30, 2020
導入必須の神アプリです。 レコーディング機能、リアルタイム分析、ヒートマップ機能が付いて月額10ドルから利用できるアプリを他に見たことがありません。 強いて言えばPV数によってプランが変わるのでアクセス数が多いストアは料金が上がりますが、採算が合わないということはないでしょう。 分析するための専門スタッフまたは外部パートナーがいればなお良いと思います。頻繁に利用しています。
Thanks for your five-star review! Being able to see what visitors do and experience on your website can make all of the difference in improving the customer experience and your conversions. Again, thank you for your review, and please reach out should we be able to provide any further assistance. Happy tracking! ありがとう - Bradley from Lucky Orange
June 30, 2020
seems to suit our needs to far. We are taking it one extra step to record the users email address. This will help us determine site issues/ user error.
We’re so glad that Lucky Orange has been able to provide you with the visitor behavior insights you need! If you need any help passing in email addresses into your Lucky Orange account, please don’t hesitate to reach out to our team by emailing [email protected]. Thank you for your review! Cheers - Jordan from Lucky Orange
June 29, 2020
Excellent app and great customer service. Daily reports have made it much easier for us to monitor our traffic and conversions and understand our customers' behavior on our site. Well done!
Thanks so much for your review! We’re happy you were able to get a front row experience to see how your customers use your website to drive those fine-toothed optimizations. We wish you continued success - please don’t hesitate to reach out if we can be of service in any way. Cheers - Kelsey from Lucky Orange
June 26, 2020
love the app , so far I am still testing it . its great to see where my clients come from, what they search and finally if they buy or not. will see if it worth keeping the app,I am using the 10 euro contract but no I reach my limit already, don't want to invest more money at the moment.
Great to hear that Lucky Orange has helped you get that front row seat to see how your clients interact with your site. As you continue to explore Lucky Orange, let us know if you have any more questions! Cheers - Justin from Lucky Orange
June 11, 2020
I’m totally hooked on this app it has helped me understand my business better and make necessary changes where needed to improve my business.
Accessing what your visitors and customers do on your website is so rewarding! Using Lucky Orange to analyze their behavior and then use this insight to find areas on your website to improve is invaluable in growing your business. We appreciate your review, and happy tracking! Cheers - Justin from Lucky Orange
June 11, 2020
I'm fairly new to using this app - but so far so good. It's very powerful - and both the real life view and the recordings have been a huge asset to understanding how users use my site. Customer service is excellent too.
Learning the pain points your customers are having and being able to quickly address them is invaluable. Nothing feels better than finding ways that make your customer experience better than ever. Thanks for sharing the Lucky Orange love, and we’re always here should you need anything! Cheers - Kelsey from Lucky Orange
June 8, 2020
Super easy to use, provides lots of valuable information. Easy to see all data at once, definitely helpful. I found so many mistakes on the store thanks to this app and being able to see the store through a customer's eyes. Highly recommended!
Getting a front seat to your customers online interactions can be truly invaluable when you are making decisions for your website. Thank you for your recommendation, and please don't hesitate to reach out if we can be of assistance at all. Happy tracking! Cheers - Kelsey from Lucky Orange
June 5, 2020
Absolutely amazing app. Been using it for a couple of weeks now and I have to say it's worth every penny I spent into it. Let's you know how to optimize your site, product page - helps with conversions which is the absolute most important thing about a site. Huge props!
For all the visual learners out there, Lucky Orange is a great solution to bring your most important website analytics together in a consumable way. We are glad to be a part of your website's journey and look forward to continuing to work with you! Thanks for your review, and happy tracking! Cheers - Jordan from Lucky Orange
May 29, 2020
Such an insightful app - shows you in the video what and where is user stuck and rectify the flow accordingly. Much easier to understand. Thanks for creating this app.
Being able to see firsthand how customers spend time on your website can make a huge difference for your website and customer experience. I’m here if you have any questions! Thanks for spreading the Lucky Orange love. Cheers - Bradley from Lucky Orange
May 20, 2020
Excellent app and pro-active customer service! I found exactly what I was looking for and thank you Justin to help me! The app adds to interact with customers in crucial moments of their experience. Also allow to trigger action and study behavior. We had an initial test with the app months ago, but we are ready now to use it full!
We’re always here to help our customers be as successful as possible, both now and in the future. Love to hear that you’ve been able to get some much insight into what customers experience to help you drive more conversions. It was great to talk with you, and don’t hesitate to reach out should you have any questions! Happy tracking! Cheers - Justin from Lucky Orange
May 20, 2020
The Best App ever Best innovation- this is how we understand customer behaviour patterns. Thank you very much guys. I can see now what exactky the traffic is looking on website , how much time they spend, i can read so much data from the navigation. thank you
Those are words we love to hear! Nothing feels better than finding ways that make your customer experience better than ever. We’re passed your review along to our sales and development teams to share the love. We’re always here should you need anything! Cheers - Jordan from Lucky Orange
May 4, 2020
This is the best app I ever purchased to help with our website!!!! It's a snapshot into your customers behavior, let Lucky Orange do all the work, it will show you what to fix/improve on your website. It's amazing on how much you will learn, and your customer will benefit to with a smooth less confusion shopping experience once you see in real time where and what you need to fix. Get it now!
We strive to make sure all of our customers walk away saying, “This is the best app I ever purchased to help with our website!” Love to hear how you’ve been able to use Lucky Orange to make such an impact on your website and the customer experience. It's the best part of our day getting to work with great businesses like you, and we wish you nothing but the best! Let me know if there’s anything I can do to assist you further. Cheers - Kelsey from Lucky Orange
April 23, 2020
Very good app works well and good support, helped out with any queries and responded quickly to any issues we raised.
Thank you so much for this five-star star review! We strive to provide customers with a great product and great support. Being able to use Lucky Orange insights into visitor behavior is invaluable to improving your website. We’re happy to be part of your journey and wish you continued success. Happy tracking! Cheers - Justin from Lucky Orange
April 14, 2020
Really great app to see what customers are doing on our website. We have been using Luck Orange for a few years now and we were able to solve various bottlenecks by looking to see where our customer would get stuck or leave before making a purchase. What's cool is you don't have to watch the users at live speed. You can fast forward to the critical parts you are looking for. This app is a must have to increase conversions and enhance the customer experience by solving problems you don't know exist.
Discovering how your customers interact with your website can make a huge difference in your ability to identify conversion barriers and increase sales. Better customer experience = happier customers; happier customers = more conversions and a happier you! Thank you for your business all of these years and this five-star review. Happy tracking! Cheers - Bradley from Lucky Orange
April 21, 2020
Great App. Bradley in customer support was more than helpful with any issues I had! Highly recommend. I've been using it for years!
We’re honored to get the opportunity to work with you and truly appreciate your business! I can’t say enough how happy we are to be a part of your journey and wish you continued success. Please don’t hesitate to reach out to us should you need any further assistance. Cheers- Bradley from Lucky Orange
April 11, 2020
Apps the best app I have. I cannot run my business without this app, it helps us keep learning and testing. Get yourself the free trial, learn from it and make it the only app you need to pay for.
Love that Lucky Orange continues to play a crucial role in the growth of your website and business. Visitor behavior really makes all the difference. Thank you for this five-star review, and we’re here should you need anything else! Cheers - Bradley from Lucky Orange