Lucky Orange Heatmaps & Replay for Shopify

Lucky Orange Heatmaps & Replay

Spot friction and optimize confidently with visual data.
Rating
4.6
Feedback
850
Reviews
Chart
#46
Shopify

All reviews

5 / 5 Share
Jan. 8, 2021

Great app ist perfect to have an overview over your shop. You can see the customers live. Great 5 stars.

Store Using app Total reviews Average rating
readable art 5 days 1 5.0
Developer Reply

Thanks for your five-star review! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Again, thank you for your review, and please reach out should we be able to provide any further assistance. Happy tracking! Cheers - Kelsey from Lucky Orange

5 / 5 Share
Dec. 14, 2020

App has been great so far. Customer service is super helpful and they reached out to give us an intro as to how to use the tool. Looking forward to gathering some insightful data here!

Store Using app Total reviews Average rating
Rey to Z 10 days 4 5.0
Developer Reply

We’re always here to help our customers be as successful as possible, both now and in the future. Love to hear that you’ve been able to get some much insight into what customers experience to help you debug your settings and ultimately drive more conversions. Don’t hesitate to reach out should you have any questions! Happy tracking! Cheers - Jordan from Lucky Orange

5 / 5 Share
Dec. 12, 2020

It is amazing what this app can do. I love it... Easy to install, and they will give you a free walk-thru to show you how it all works. Awesome customer service after too!

Store Using app Total reviews Average rating
Electric Whispering 6 days 6 4.3
Developer Reply

Being able to see firsthand how customers spend time on your website can make a huge difference for your website and customer experience. I’m here if you have any questions! Thanks for spreading the Lucky Orange love. Cheers - Jordan from Lucky Orange

5 / 5 Share
Dec. 10, 2020

I had a great chat person from LO tell me about half-a-dozen things I could do with LO that I didn't know about. I am psyched to really dig into it now instead of just using it to watch recordings of visitors. Jordan was a great chat specialist.

Store Using app Total reviews Average rating
Pocket Tea LLC. 2 days 1 5.0
Developer Reply

I love chatting with our customers about how to best leverage Lucky Orange, and I’m so glad you found the call beneficial! We’re always here to support our customer’s success. Appreciate the recommendation, and don’t hesitate to reach out if we can be of service in any way. Cheers - Jordan from Lucky Orange

5 / 5 Share
Dec. 5, 2020

This app is really great. It gives proper recordings of how leads navigate to your website and you can use this valuable information to recover customers and improve your website. I highly recommend this app! I am using it with Shopify

Store Using app Total reviews Average rating
Koban About 9 hours 1 5.0
Developer Reply

Thank you for your review and recommendation! Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. There’s really nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. We’re thrilled to be part of your journey and wish you continued success! Cheers - Jordan from Lucky Orange

5 / 5 Share
Nov. 9, 2020

really astonishing what this app is able to do. from what i have seen now, it might be very useful for the user experience and customer journey research. will try more and more. very quick user support!

Store Using app Total reviews Average rating
CONBINI 6 days 4 4.8
Developer Reply

Thank you so much for this great review! There’s really nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. We’re thrilled to be part of your journey and wish you continued success. Cheers - Justin from Lucky Orange

5 / 5 Share
Oct. 14, 2020

Love the app very helpful for our business. Never had issues it works very good and we highly recommend it.

Store Using app Total reviews Average rating
DSF Antique Jewelry Over 1 year 12 5.0
Developer Reply

Thanks for your five-star review! Being able to see what visitors do and experience on your website can make all of the difference in improving the customer experience and your conversions. Again, thank you for your review, and please reach out should we be able to provide any further assistance. Happy tracking! Cheers - Kelsey from Lucky Orange

5 / 5 Share
Sept. 14, 2020

This is the best APP ever for track your customers experience, and by this, you can easily understand what you need to change to boost the conversion % of your store!

Store Using app Total reviews Average rating
MASKPROOF® 15 days 3 5.0
Developer Reply

We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your conversions and business. We strive to make our customers walk away saying things like, “this is the best app ever!” Thanks for this five-star review! Always here if you need anything from our team! Cheers - Bradley from Lucky Orange

5 / 5 Share
Aug. 18, 2020

As a small business, we needed to find out why customers were not completing their purchase of certain products. Lucky Orange did that and more. Super easy to install (i.e. no code to install on your website) as it integrates with Shopify and a great tool for any business.

Store Using app Total reviews Average rating
Lemonade Dolls 15 days 6 5.0
Developer Reply

Wow! It sounds like you’ve been able to dive right into the insights and find ways to improve your website. Love to hear that Lucky Orange insights gave you that front row experience to show you how visitors use your website. Thank you for your kind words, and please don’t hesitate to reach out if we can be of service in any way! Cheers - Kelsey from Lucky Orange

5 / 5 Share
Aug. 18, 2020

This app is really interesting. It allows you to see what your customers do through either a recording or real time. You can see if they are moving on due to something not working right or if they were expecting something in particular. Still learning how to fully use this app. There's also a live chat feature and a click heatmap.

Store Using app Total reviews Average rating
Cute Asian Things 12 days 1 5.0
Developer Reply

These are words we love to hear! Being able to understand your customers and what they do on your website is extremely helpful in growing your business. Appreciate the 5-star review - we love to hear when our customers are having an exceptional experience with Lucky Orange! Please let me know if there’s anything else I can do for you. Cheers - Justin from Lucky Orange

5 / 5 Share
Aug. 11, 2020

We have gained so much information using this app to help us make improvements on our website. It really helped to see where our customers were visiting most and where we needed to improve.

Store Using app Total reviews Average rating
HairMadeEasi 7 months 13 5.0
Developer Reply

We’re thrilled that you’ve been able to get so much from Lucky Orange insights! When you see exactly what your visitors are doing and experiencing on your website, you have the information you need to grow your Shopify store. Don’t hesitate to reach out should I or my team be able to assist you in any way! Thank you for your business, and happy tracking! Cheers - Jordan from Lucky Orange

5 / 5 Share
July 12, 2020

I love this app. It's cool being able to watch live recordings of what your customers did on your site. It helps you to see what they looked at and where they left. I saw a customer on my site, bail out at shipping time as she didn't want to pay a small amount for shipping. This information is interesting and helped me have confidence in my actual products plus I redesigned my navigation menu as I could see people were getting lost and stuck. It's cool when you leave it open on your desktop computer and you hear a doorbell sound that someone is on your shop looking around. That's really fun. Love using this app.

Store Using app Total reviews Average rating
Developer Reply

Thank you so much for this great review! There really is nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. We’re thrilled to be part of your journey and wish you continued success! Let us know if there’s anything we can do to assist you further. Cheers - Jordan from Lucky Orange P.S. We love the doorbell sound too!

5 / 5 Share
July 9, 2020

Application that helps me analyze the behavior of Internet users and correct the ergonomics of the website

Store Using app Total reviews Average rating
Malindo 7 days 3 5.0
Developer Reply

Love to see how this insight from Lucky Orange helped you make it easier for your visitors and grow your business. Accessing what your clients do on your website is so rewarding! We appreciate your review and happy tracking! Cheers - Jordan from Lucky Orange

5 / 5 Share
June 30, 2020

導入必須の神アプリです。 レコーディング機能、リアルタイム分析、ヒートマップ機能が付いて月額10ドルから利用できるアプリを他に見たことがありません。 強いて言えばPV数によってプランが変わるのでアクセス数が多いストアは料金が上がりますが、採算が合わないということはないでしょう。 分析するための専門スタッフまたは外部パートナーがいればなお良いと思います。頻繁に利用しています。

Store Using app Total reviews Average rating
Developer Reply

Thanks for your five-star review! Being able to see what visitors do and experience on your website can make all of the difference in improving the customer experience and your conversions. Again, thank you for your review, and please reach out should we be able to provide any further assistance. Happy tracking! ありがとう - Bradley from Lucky Orange

5 / 5 Share
June 30, 2020

seems to suit our needs to far. We are taking it one extra step to record the users email address. This will help us determine site issues/ user error.

Store Using app Total reviews Average rating
TAYST COFFEE ROASTER 23 days 2 5.0
Developer Reply

We’re so glad that Lucky Orange has been able to provide you with the visitor behavior insights you need! If you need any help passing in email addresses into your Lucky Orange account, please don’t hesitate to reach out to our team by emailing [email protected]. Thank you for your review! Cheers - Jordan from Lucky Orange

5 / 5 Share
June 29, 2020

Excellent app and great customer service. Daily reports have made it much easier for us to monitor our traffic and conversions and understand our customers' behavior on our site. Well done!

Store Using app Total reviews Average rating
GLO Science About 1 year 1 5.0
Developer Reply

Thanks so much for your review! We’re happy you were able to get a front row experience to see how your customers use your website to drive those fine-toothed optimizations. We wish you continued success - please don’t hesitate to reach out if we can be of service in any way. Cheers - Kelsey from Lucky Orange

5 / 5 Share
June 26, 2020

love the app , so far I am still testing it . its great to see where my clients come from, what they search and finally if they buy or not. will see if it worth keeping the app,I am using the 10 euro contract but no I reach my limit already, don't want to invest more money at the moment.

Store Using app Total reviews Average rating
AUROBELLE IBIZA About 1 month 3 4.7
Developer Reply

Great to hear that Lucky Orange has helped you get that front row seat to see how your clients interact with your site. As you continue to explore Lucky Orange, let us know if you have any more questions! Cheers - Justin from Lucky Orange

5 / 5 Share
June 11, 2020

I’m totally hooked on this app it has helped me understand my business better and make necessary changes where needed to improve my business.

Store Using app Total reviews Average rating
The Crafty Kit About 2 months 2 5.0
Developer Reply

Accessing what your visitors and customers do on your website is so rewarding! Using Lucky Orange to analyze their behavior and then use this insight to find areas on your website to improve is invaluable in growing your business. We appreciate your review, and happy tracking! Cheers - Justin from Lucky Orange

5 / 5 Share
June 11, 2020

I'm fairly new to using this app - but so far so good. It's very powerful - and both the real life view and the recordings have been a huge asset to understanding how users use my site. Customer service is excellent too.

Store Using app Total reviews Average rating
Red Suricata 12 days 2 5.0
Developer Reply

Learning the pain points your customers are having and being able to quickly address them is invaluable. Nothing feels better than finding ways that make your customer experience better than ever. Thanks for sharing the Lucky Orange love, and we’re always here should you need anything! Cheers - Kelsey from Lucky Orange

5 / 5 Share
June 8, 2020

Super easy to use, provides lots of valuable information. Easy to see all data at once, definitely helpful. I found so many mistakes on the store thanks to this app and being able to see the store through a customer's eyes. Highly recommended!

Store Using app Total reviews Average rating
Roomie Design 9 days 8 5.0
Developer Reply

Getting a front seat to your customers online interactions can be truly invaluable when you are making decisions for your website. Thank you for your recommendation, and please don't hesitate to reach out if we can be of assistance at all. Happy tracking! Cheers - Kelsey from Lucky Orange

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