Lucky Orange Heatmaps & Replay for Shopify

Lucky Orange Heatmaps & Replay

Spot friction and optimize confidently with visual data.
Rating
4.6
Feedback
850
Reviews
Chart
#46
Shopify

All reviews

5 / 5 Share
June 5, 2020

Absolutely amazing app. Been using it for a couple of weeks now and I have to say it's worth every penny I spent into it. Let's you know how to optimize your site, product page - helps with conversions which is the absolute most important thing about a site. Huge props!

Store Using app Total reviews Average rating
Depawtment 10 months 6 5.0
Developer Reply

For all the visual learners out there, Lucky Orange is a great solution to bring your most important website analytics together in a consumable way. We are glad to be a part of your website's journey and look forward to continuing to work with you! Thanks for your review, and happy tracking! Cheers - Jordan from Lucky Orange

5 / 5 Share
May 20, 2020

Excellent app and pro-active customer service! I found exactly what I was looking for and thank you Justin to help me! The app adds to interact with customers in crucial moments of their experience. Also allow to trigger action and study behavior. We had an initial test with the app months ago, but we are ready now to use it full!

Store Using app Total reviews Average rating
Carmensol.com 2 months 1 5.0
Developer Reply

We’re always here to help our customers be as successful as possible, both now and in the future. Love to hear that you’ve been able to get some much insight into what customers experience to help you drive more conversions. It was great to talk with you, and don’t hesitate to reach out should you have any questions! Happy tracking! Cheers - Justin from Lucky Orange

5 / 5 Share
May 20, 2020

The Best App ever Best innovation- this is how we understand customer behaviour patterns. Thank you very much guys. I can see now what exactky the traffic is looking on website , how much time they spend, i can read so much data from the navigation. thank you

Store Using app Total reviews Average rating
EssentialsOnEarth 1 day 27 4.4
Developer Reply

Those are words we love to hear! Nothing feels better than finding ways that make your customer experience better than ever. We’re passed your review along to our sales and development teams to share the love. We’re always here should you need anything! Cheers - Jordan from Lucky Orange

5 / 5 Share
May 4, 2020

This is the best app I ever purchased to help with our website!!!! It's a snapshot into your customers behavior, let Lucky Orange do all the work, it will show you what to fix/improve on your website. It's amazing on how much you will learn, and your customer will benefit to with a smooth less confusion shopping experience once you see in real time where and what you need to fix. Get it now!

Store Using app Total reviews Average rating
Developer Reply

We strive to make sure all of our customers walk away saying, “This is the best app I ever purchased to help with our website!” Love to hear how you’ve been able to use Lucky Orange to make such an impact on your website and the customer experience. It's the best part of our day getting to work with great businesses like you, and we wish you nothing but the best! Let me know if there’s anything I can do to assist you further. Cheers - Kelsey from Lucky Orange

5 / 5 Share
April 23, 2020

Very good app works well and good support, helped out with any queries and responded quickly to any issues we raised.

Store Using app Total reviews Average rating
Stove Supermarket 19 days 2 5.0
Developer Reply

Thank you so much for this five-star star review! We strive to provide customers with a great product and great support. Being able to use Lucky Orange insights into visitor behavior is invaluable to improving your website. We’re happy to be part of your journey and wish you continued success. Happy tracking! Cheers - Justin from Lucky Orange

5 / 5 Share
April 14, 2020

Really great app to see what customers are doing on our website. We have been using Luck Orange for a few years now and we were able to solve various bottlenecks by looking to see where our customer would get stuck or leave before making a purchase. What's cool is you don't have to watch the users at live speed. You can fast forward to the critical parts you are looking for. This app is a must have to increase conversions and enhance the customer experience by solving problems you don't know exist.

Store Using app Total reviews Average rating
ElegantStripper Over 2 years 1 5.0
Developer Reply

Discovering how your customers interact with your website can make a huge difference in your ability to identify conversion barriers and increase sales. Better customer experience = happier customers; happier customers = more conversions and a happier you! Thank you for your business all of these years and this five-star review. Happy tracking! Cheers - Bradley from Lucky Orange

5 / 5 Share
April 21, 2020

Great App. Bradley in customer support was more than helpful with any issues I had! Highly recommend. I've been using it for years!

Store Using app Total reviews Average rating
InJewels Healing Jewelry Over 2 years 7 3.3
Developer Reply

We’re honored to get the opportunity to work with you and truly appreciate your business! I can’t say enough how happy we are to be a part of your journey and wish you continued success. Please don’t hesitate to reach out to us should you need any further assistance. Cheers- Bradley from Lucky Orange

5 / 5 Share
April 11, 2020

Apps the best app I have. I cannot run my business without this app, it helps us keep learning and testing. Get yourself the free trial, learn from it and make it the only app you need to pay for.

Store Using app Total reviews Average rating
LootDelivered.com 28 days 1 5.0
Developer Reply

Love that Lucky Orange continues to play a crucial role in the growth of your website and business. Visitor behavior really makes all the difference. Thank you for this five-star review, and we’re here should you need anything else! Cheers - Bradley from Lucky Orange

5 / 5 Share
April 5, 2020

I'm loving the app. You can see all the movements, as you can see at a glance if someone purchased and you can see live visitors. This is a game changer for our store.

Store Using app Total reviews Average rating
H2OCOACH 7 days 2 5.0
Developer Reply

“Gamer changer” is a phrase we love to hear from our customers! Seeing what your customers’ experience in real time can give you the insight you need to address their needs quickly and prevent any barriers to conversion. Thank you for this five-star review! Happy tracking! Cheers - Kelsey from Lucky Orange

5 / 5 Share
April 5, 2020

Awesome app! It really puts you in a different perspective as you get to see things from the customers' points of view.

Store Using app Total reviews Average rating
lookingvibrantcom About 1 year 11 5.0
Developer Reply

We love to hear that getting a front seat to your customers’ online interactions has been able to help you grow your website. Always here if you need anything from our team! Cheers - Jordan from Lucky Orange

5 / 5 Share
March 29, 2020

I installed Lucky Orange after reading a great review about it. The app and the support team are incredible. It really helped me to have this installed when I launched, as I was able to see how people were navigating my site, where they were leaving, hotspots, possible confusion points, areas of interest and other great details such as what size they selected, but maybe then didn't put into their cart (where abandoned cart data would pick this up). It was really insightful and provided me with a ton of great knowledge on how to improve my website. Thanks for making such a fantastic app!

Store Using app Total reviews Average rating
Noble Kind About 2 months 2 5.0
Developer Reply

Wow! It sounds like you’ve been able to dive right into the insights and find ways to improve your website. I’ve shared your glowing review with our support team - hearing feedback like this makes us realize how important it is to keep working hard for customers like you. Let us know if we can be of any additional assistance! Cheers - Bradley from Lucky Orange

5 / 5 Share
March 23, 2020

I cant live without this app, it helps you to understand your customers. if they are having problems on your website then you can see that and fix it asap. you can also see how they act and do things to help sales with this info. i cant imagine ill ever get rid of this app, its too useful

Store Using app Total reviews Average rating
Bonsai-En 12 months 10 4.6
Developer Reply

And we can’t live without awesome Shopify merchants like you! Finding new ways to see what your customers are experiencing and being able to quickly address them is invaluable. We are thrilled to be part of your business and are looking forward to continuing to work with you! Cheers - Kelsey from Lucky Orange

5 / 5 Share
March 21, 2020

Great experience so far with the customer service providing great support during the corona virus pandemic. This app provides insightful tools to see traffic heat maps and screen recordings.

Store Using app Total reviews Average rating
Developer Reply

We are always here to help our customers be as successful as possible, both now and in the future. Using Lucky Orange insights to learn more about your website visitors can help create an exceptional online experience. Wishing you continued success! Cheers- Bradley from Lucky Orange

5 / 5 Share
March 13, 2020

Great app. Really useful insights. We presumed we designed a super simple site: apparently not. Lucky Orange provided us with some great insights that we are implementing to continue our growth. Highly recommend!

Store Using app Total reviews Average rating
My Cold Therapy 4 months 5 5.0
Developer Reply

It’s great to hear that Lucky Orange insights made a difference in growing your website and helped you see your simple site design from your customers’ perspective. We use customer insight to improve our own website and love to know that it’s helped your website too! As you continue to use Lucky Orange, I’m here to help if you have any more questions. Cheers - Justin from Lucky Orange

5 / 5 Share
March 10, 2020

So far so good. I was able to use the live view the other day to help a customer who was having an issue checking out. Overall it has been great to use. Excited to look at the data.

Store Using app Total reviews Average rating
Arcade Belts 6 days 13 5.0
Developer Reply

Engaging with your customers in real time is one sure fire way to avoid cart abandonment at checkout. Meeting them where they are at, when they are having a problem is invaluable to their experience and ultimately increases your customers' likelihood to convert. Don't hesitate to reach out should we be able to assist you any further! Cheers- Kelsey from Lucky Orange

5 / 5 Share
March 4, 2020

All I can say is WOW! Lucky Orange has the analytics I need for my Shopify store and exactly the insights that are needed to thrive and grow your traffic. Understanding through visualization is a key facet to a store. On top of that, they have excellent customer service and go above and beyond to help you succeed! I recommend this app to ALL business owners

Store Using app Total reviews Average rating
SprayBoo 3 months 3 3.7
Developer Reply

For all the visual learners out there, Lucky Orange is a great solution to bring your most important website analytics together in a consumable way. We are glad to be a part of your website's journey and look forward to continuing to work with you! Cheers- Kelsey from Lucky Orange

5 / 5 Share
Feb. 11, 2020

Love this app. I had an issue with incorrect pricing being displayed to some customers. Before the trial period of 7 days ended the app helped me identify the operating system and browser that was causing the problem. My website developer then fixed it in less than an hour. Recordings provided by this app is also helping me identify other problems on my site. This app also eliminated the need for a second app for "Chat". On boarding support was also excellent. Thank you Justin and all the developers at Lucky Orange! Great Value.

Store Using app Total reviews Average rating
Developer Reply

Wow! It sounds like you were able to dive right in and start making improvements to your website from the very beginning. Sometimes the difference between getting sale and missing out lies in a very tiny change. The bigger challenge is identifying the problem area in the first place and we are glad Lucky Orange was able to help you out! Cheers- Justin from Lucky Orange

5 / 5 Share
Feb. 7, 2020

Ottima app, di facile comprensione, installazione veloce. Assistenza disponibile, app permette vedere le visite ricevute in modo dettagliato. Grazie mille

Store Using app Total reviews Average rating
BassiniBoutique.it 3 days 21 4.9
Developer Reply

Grazie! Saluti- Justin from Lucky Orange

5 / 5 Share
Jan. 20, 2020

Great app! Highly recommended application for seeing how customers are using your site. There are lots of super useful features.

Store Using app Total reviews Average rating
Arcido 20 days 2 5.0
Developer Reply

Appreciate the recommendation and love hearing that you are finding our features to be useful on your website. Great to connect with you! Cheers- Justin from Lucky Orange

5 / 5 Share
Jan. 19, 2020

Revealed very interesting information. I could see where my visitors tended click, and where they exited my site. Helped me identify good and bad points of my website, so I could improve my conversion rate. Currently on trial but interested in using LuckyOrange further to see how well it does with a lot of traffic!

Store Using app Total reviews Average rating
Paws of Pride 8 days 1 5.0
Developer Reply

Glad you are able to leverage our seven-day free trial to help you identify what is working and areas of improvement for your website. Improving conversion rates is an area we take great pride in and are very much looking forward to continuing to work with you! Cheers- Kelsey from Lucky Orange

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