All reviews

Rating Breakdown

  • 5
    85% (711 ratings)
  • 4
    6% (50 ratings)
  • 3
    2% (14 ratings)
  • 2
    1% (5 ratings)
  • 1
    4% (37 ratings)

Reviews with Text

  • 98% (797)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 11, 2018

I use this app to help me see what changes I need to make to my website. It is very user friendly and easy to figure out. Also, if you have questions the customer support is very helpful and responds quickly.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 11, 2018

So amazing. I've used tools many years ago that tried to do something similar (clicktale) but I think they've gotten the user interface really close to perfect. Big fan of this-- gives you perfect visibility of what your customers are running into when they have problems/confusions/etc.

Using app

16 days

Total reviews

9

Average rating

3.9

5 / 5 Share

Aug. 24, 2018

Prompt and helpful customer service!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2018

One of the Must Have apps for your e-commerce store. A great weekly reports.

Using app

About 1 month

Total reviews

10

Average rating

5.0

5 / 5 Share

July 8, 2018

Love this app. Real time views of shoppers visiting and page views. I would definitely recommend.

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

April 17, 2018

Great App. Staff was very helpful getting it setup!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 14, 2018

Best investment for your store, believe me.

Using app

22 days

Total reviews

4

Average rating

4.0

5 / 5 Share

March 1, 2018

Great little app. Excellent for Quality Assurance and identifying customer experience. Chat only support but solid and definitely worth what we have been paying.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2018

Great app I use it everyday so I can see whats happening on my store and what customers are looking at. The app would be better if there was a mobile version I could use on my phone. but overall probably one of the best apps I have.

Store

Helmii

Using app

About 1 month

Total reviews

7

Average rating

4.3

5 / 5 Share

Feb. 27, 2018

Great app.....But even better service from the team. Had a couple of hiccups early on, but probably down to user error. Is quite an amazing tool, and what an insight into customer behavior. We become a virtual fly on the wall watching as our site is viewed which is quite amazing, and the information you gather is invaluable in being able to tweak obvious mistakes, and don't forget the live chat. Incredible.

Using app

4 days

Total reviews

9

Average rating

4.7

5 / 5 Share

Feb. 22, 2018

I have 3 sites connected to Lucky Orange and I love the chat and live recordings, makes life so easy and improves customer service. Support from Lucky Orange is always fast and friendly- highly recommend!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 20, 2018

To the many shop owners unsatisfied with conversion who post questions in forums asking for advice, this app may be the only advice you need.

Using app

About 1 month

Total reviews

21

Average rating

4.0

5 / 5 Share

Nov. 26, 2017

Must have app. Every store needs this.

Using app

7 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Oct. 16, 2017

Tech support helps me setting up everything in Shopify and it works great now!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2017

App works great, live chat works great, excellent support! Highly recommend.

Using app

1 day

Total reviews

6

Average rating

4.8

5 / 5 Share

Oct. 5, 2017

This service is awesome! I have no complaints. We've made countless edits to our site since using this app. NOTE: if you're having trouble viewing the heat map, make sure you're not using an ad blocker. The heatmap won't show up if you do.

Using app

5 months

Total reviews

15

Average rating

4.9

5 / 5 Share

Aug. 30, 2017

This is a must on any store, a MUST.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

July 6, 2017

Love this App, I use it on all my funnels and now my Shopify, Danny from support was available to help me set every thing in no time, If you run paid traffic u MUST see whats going on with your customers and this app will help you improve conversions, highly recommended

Using app

37 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2017

This is one of my favorite apps. It really shows what customers are thinking and helped me move some things around. Great customer service too.

Using app

5 months

Total reviews

3

Average rating

3.7

5 / 5 Share

June 13, 2017

This is one of the best apps I have ever installed, I was able to learn from watching exactly what my customers did where I needed to improve my site. Thank you!!

Using app

About 1 month

Total reviews

10

Average rating

5.0