Lucky Orange Heatmaps & Replay
Spot friction and optimize confidently with visual data.
Rating
4.7
feedback
839
chart
#12
All reviews
Oct. 11, 2018
I use this app to help me see what changes I need to make to my website. It is very user friendly and easy to figure out. Also, if you have questions the customer support is very helpful and responds quickly.
Sept. 11, 2018
So amazing. I've used tools many years ago that tried to do something similar (clicktale) but I think they've gotten the user interface really close to perfect. Big fan of this-- gives you perfect visibility of what your customers are running into when they have problems/confusions/etc.
July 13, 2018
One of the Must Have apps for your e-commerce store. A great weekly reports.
July 8, 2018
Love this app. Real time views of shoppers visiting and page views. I would definitely recommend.
March 1, 2018
Great little app. Excellent for Quality Assurance and identifying customer experience. Chat only support but solid and definitely worth what we have been paying.
April 11, 2018
Great app I use it everyday so I can see whats happening on my store and what customers are looking at. The app would be better if there was a mobile version I could use on my phone. but overall probably one of the best apps I have.
Feb. 27, 2018
Great app.....But even better service from the team. Had a couple of hiccups early on, but probably down to user error. Is quite an amazing tool, and what an insight into customer behavior. We become a virtual fly on the wall watching as our site is viewed which is quite amazing, and the information you gather is invaluable in being able to tweak obvious mistakes, and don't forget the live chat. Incredible.
Feb. 22, 2018
I have 3 sites connected to Lucky Orange and I love the chat and live recordings, makes life so easy and improves customer service. Support from Lucky Orange is always fast and friendly- highly recommend!
Feb. 20, 2018
To the many shop owners unsatisfied with conversion who post questions in forums asking for advice, this app may be the only advice you need.
Oct. 16, 2017
Tech support helps me setting up everything in Shopify and it works great now!
Oct. 16, 2017
App works great, live chat works great, excellent support! Highly recommend.
Oct. 5, 2017
This service is awesome! I have no complaints. We've made countless edits to our site since using this app. NOTE: if you're having trouble viewing the heat map, make sure you're not using an ad blocker. The heatmap won't show up if you do.
July 6, 2017
Love this App, I use it on all my funnels and now my Shopify, Danny from support was available to help me set every thing in no time, If you run paid traffic u MUST see whats going on with your customers and this app will help you improve conversions, highly recommended
June 22, 2017
This is one of my favorite apps. It really shows what customers are thinking and helped me move some things around. Great customer service too.
June 13, 2017
This is one of the best apps I have ever installed, I was able to learn from watching exactly what my customers did where I needed to improve my site. Thank you!!