All reviews

Rating Breakdown

  • 5
    86% (722 ratings)
  • 4
    6% (50 ratings)
  • 3
    2% (14 ratings)
  • 2
    1% (5 ratings)
  • 1
    5% (39 ratings)

Reviews with Text

  • 97% (809)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 1, 2016

This app is awesome. The live view is a little spooky at first but you soon get used to it. The recordings feature has shone a light on how our shop is working and how the user journeys through the site.

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 8, 2016

Very Helpful app! Now we can record the pach of customers in our site and see if they are having dificulties at some point to navigate at some point.! Really worth.

Using app

About 1 month

Total reviews

8

Average rating

5.0

5 / 5 Share

June 21, 2016

If you don't know what your customer are doing on your site, you lost your sale. With lucky orange, we can now understand our customer to drive them lower to the sale funnel. Must have app!

Store

Nkimode

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 6, 2016

Best app for shopify!!!! Highly recommended for anyone looking to run a shopify store. Easy to use, very self explanatory layout & design. All the tools you need to understand the traffic & popularity of your site. Real time feed on twitter showing you tweets made about your products.

Using app

34 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

June 3, 2016

It is quite fun to watch what potential customers are doing on your site. It feels a bit "Big Brotherish" and I can't help but get frustrated when someone spends a lot of time scrolling around then doesn't buy! Very interesting insights though

Using app

3 days

Total reviews

15

Average rating

4.8

5 / 5 Share

April 29, 2016

Amazing service - Bradley was extremely responsive and capable in solving issues. From using the app over a short period of time it seems very promising for improving sales! Will likely be purchasing this in the future.

Using app

About 14 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

April 28, 2016

What an amazing app. I found so many little problems I didn't know I had. I highly recommend this app.

Using app

28 days

Total reviews

5

Average rating

4.8

5 / 5 Share

April 28, 2016

Great product, Luck Orange really helps me to understand how visitors interact with our shop. Bradley was really helpful resolving a issue that I had. Very responsive and keen to make it happen.

Using app

12 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 18, 2016

Just started the site and we really love the ability it gives us to understand our visitors. We were able to see where some of our visitors fell off and are working on solutions to increase our cart sales. Great app!

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 14, 2016

Really great app! Its simple to use for the most part and give you the data that you really need in a clear interface - Truly 5 Stars!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 24, 2015

Absolutely superb app. the heat maps option is not only addictive but very useful. If you are looking for a way to track your customers habbits and clicks then this is the app you should have installed. We have integrated it into Bikini Luxe and really love its fluidity. Also it is a steal at its price because of the live chat option. This normally costs a lot more from other apps, is not as fluid and does not have all the options that lucky orange has. Something worth being noted is that the number of customers you have will not be the same as Google analytics because of the way that things are tracked. But overall well well worth the price. Devon Media Rep & Analyst http://www.bikiniluxe.com Bikini Luxe - Designer Bikinis - Luxury Women's Fashion

Using app

About 1 month

Total reviews

24

Average rating

5.0

5 / 5 Share

Feb. 1, 2016

Great app, great tech support. Thanks Lucky Orange!

Store

Aqaba

Using app

About 2 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Nov. 2, 2015

Very useful for beginning companies to track customers throughout the country. Allows for insights and live tracking. Thanks

Using app

9 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Aug. 28, 2015

Do you remember the first time you watched real-time Google Analytics? How that parade of lines across your screen almost became addictive? Well, imagine those same analytics with far more robust information, and then actual recordings of website visitors—mouse movements, clicks, pauses, everything. That's what you get with Lucky Orange. LO gives you the most detailed information possible—whereas Google Analytics only shows you referring domains, LO shows actual pages, so you can see in an instant where each visitor is coming from. You can follow each visitor through your site in real time, or just click to see a sequential list of pages they've visited. The $10/month would be the best $10 you'd ever spend in the app store, even if it was just the amazing user recordings and realtime analytics. But there's also a chat engine and a bunch of other goodies thrown in to boot. I really can't recommend this highly enough. My only caveat is that you have to set aside time to watch the recordings—they are so useful, so informative.....and so addictive.

Using app

2 months

Total reviews

12

Average rating

4.8

5 / 5 Share

Aug. 28, 2015

This will change your business life!!! The best app ever. I am now starting to understand my customers more than ever. Highly recommended! I am only 4 days into the trial and I will be signing up today.

Using app

4 days

Total reviews

19

Average rating

3.8

5 / 5 Share

Aug. 25, 2015

OMG-I LOVE this app! It is definitely worth trying out and you won't be disappointed. I've tried a few apps but this is the best by far. If you decide to pay for it after the trial, it is well worth the money. I'm still working out the kinks on my site and this has definitely helped me pinpoint problem areas with my traffic.

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 4, 2015

Very Useful app. Must try it. Thanks Lucky Orange EvilCollar

Using app

4 months

Total reviews

9

Average rating

5.0

5 / 5 Share

June 11, 2015

This app is awesome. It is really helpful for monitoring customer activity, both live and recorded from the past. Very easy to use. This app is very useful. I highly recommend it trying it out. I found it to be well worth the $10 monthly fee.

Using app

8 months

Total reviews

7

Average rating

4.4

5 / 5 Share

June 9, 2015

A must have App for anyone looking get detailed analytics on customer behaviour on their store. Being able to view in real-time how visitors are interacting with your site is a super awesome feature within lucky orange!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 23, 2014

Switching to Lucky Orange for our chat was a great decision! Not only was it cheaper than our last chat program, it also provides analytic insights that are soo much easier to understand than Google Anayltics. The other feature that I'm in love with is the polls. Overall great investment!

Using app

13 days

Total reviews

4

Average rating

5.0