Lucky Orange Heatmaps & Replay
All reviews
This is one of my favorite apps. It really shows what customers are thinking and helped me move some things around. Great customer service too.
Such an insightful app - shows you in the stats you need in bite size chunks which is much more easy to read and interpret than the enormity of Google Analytics. It's great seeing how users interact with your sight first hand - eliminates a lot of guessing. The only bit (that isn't actually Lucky Orange's fault) is that you need to be on the Shopify Plus plan in order to watch recordings of what happens beyond the Cart page - but this is because Shopify takes the customer out of your site and into theirs for this stage, so Lucky Orange can't track again until someone orders and they are back on your website. Customer service has been excellent as well, Josh and Bradley have gotten straight back to me with any help I needed. Highly recommend.
This app is absolutely amazing. The recordings, chat and heatmaps are so incredibly valuable in helping us (a new store) to increase conversion rates and improve our site!
Love the app and the real-time engagement! www.bostlures.com
These guys are awesome! The support is great. We deleted the app in error and Danny helped recover our old account and data :)
I bought Lucky Orange soon after opening my shop when I wasn't getting any sales. It's been critical for helping me solve design problems on my shop. Although it has many very cool and useful features, the session recordings have been the most valuable to me. There's nothing like watching your visitors navigating around your store, seeing what they see, to pinpoint problems that you couldn't see when you designed and tested it. Their tech support is also very responsive and good. I've only had to contact them once. After a few emails exchanged and we couldn't solve the problem, one of their developers actually pulled my session into debug mode so that he could troubleshoot. Oh, and that was during my free period before I purchased it. Buying the subscription to Lucky Orange was a no brainer after that! It's awesome!
Lucky Orange is hands down the best website tracking app I've ever used. The amount of information this app provides you makes it nearly impossible not to increase your sales. I give the highest recommendation to Lucky Orange. They've created an awesome app. Please get this app today! You will not regret it!
This app does exactly what it says and so much more. Amazing insights in to your customer behavior. Bradley and his team there were awesome set it up in minutes. Great app
I have been using this app for almost a year now so I think I'm well qualified to comment on it. Of all the apps I have used, this is the one I would hate to be without. I have changed so much on my website simply because I can watch how people navigate it; it enables me to see it from the customers viewpoint. I have picked up countless flaws that I would never have even known were there. I can introduce changes and watch how they work out, cut them out if they don't. Can't talk about customer support as never needed it. Not saying it's perfect, not saying it's picked up every transaction but that is not what I was looking for. To be honest once you have got used to the initial amazement of watching customers navigate your site it can become a chore;however, you learn to pick out the ones you need to look out for and that is where the diamonds are.You can filter the behaviour patterns to see what you are looking at. Build heatmaps, you'll be surprised how the layout you thought was perfect is not how your customers use the site: then change your site. Disclaimer. As far as I can recall I've never been asked to give a review. I won't get any money off for this one :-) I'm doing it not only to help the developer but to help shop owners trying to develop their sites.
This app is awesome. The live view is a little spooky at first but you soon get used to it. The recordings feature has shone a light on how our shop is working and how the user journeys through the site.
Very Helpful app! Now we can record the pach of customers in our site and see if they are having dificulties at some point to navigate at some point.! Really worth.
If you don't know what your customer are doing on your site, you lost your sale. With lucky orange, we can now understand our customer to drive them lower to the sale funnel. Must have app!
Best app for shopify!!!! Highly recommended for anyone looking to run a shopify store. Easy to use, very self explanatory layout & design. All the tools you need to understand the traffic & popularity of your site. Real time feed on twitter showing you tweets made about your products.
Amazing service - Bradley was extremely responsive and capable in solving issues. From using the app over a short period of time it seems very promising for improving sales! Will likely be purchasing this in the future.
What an amazing app. I found so many little problems I didn't know I had. I highly recommend this app.
Great product, Luck Orange really helps me to understand how visitors interact with our shop. Bradley was really helpful resolving a issue that I had. Very responsive and keen to make it happen.
Just started the site and we really love the ability it gives us to understand our visitors. We were able to see where some of our visitors fell off and are working on solutions to increase our cart sales. Great app!
Very useful for seeing how users use
Great app, great tech support. Thanks Lucky Orange!
Very useful for beginning companies to track customers throughout the country. Allows for insights and live tracking. Thanks
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.