All reviews

Rating Breakdown

  • 5
    87% (688 ratings)
  • 4
    6% (51 ratings)
  • 3
    2% (14 ratings)
  • 2
    1% (5 ratings)
  • 1
    4% (34 ratings)

Reviews with Text

  • 98% (773)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 17, 2025

I've been using Lucky Orange for a couple of weeks and I love it! Right away I started getting insights by watching recordings of user activity on the site and I can see the changes I'll make from that data being really beneficial to my stores conversion. Can't wait to dive in more and see the rest of the functionality!

Using app

7 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your review! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange

5 / 5 Share

June 16, 2025

this is something incredible thanks to you it is possible to track the client and learn from mistakes thank you

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Justin from Lucky Orange

5 / 5 Share

June 13, 2025

Good user experience, very convenient operation interface

Using app

5 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! We’re so happy that you’ve been able to start wading into Lucky Orange! Our team is always here to help our customers be as successful as possible, both now and in the future. Happy tracking! Cheers - Jordan from Lucky Orange

5 / 5 Share

June 11, 2025

I just started with Lucky Orange and love it so far. I was offered an onboarding call with Justin and it was super informative, very customer oriented. Looking forward to a great collaboration.

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! Our team loves to help our customers get as much as they can from Lucky Orange, and our 15-minute call is a great way to accomplish it. Please let us know if you need anything! Cheers - Justin from Lucky Orange

5 / 5 Share

June 11, 2025

Lucky Orange for Shopify is an excellent tool. The heatmaps and session recordings provide valuable insights into customer behavior, helping me identify areas for improvement.

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange

5 / 5 Share

June 10, 2025

Application très complète qui permet d'avoir de la réelle data

Store

Nalovea

Using app

29 days

Total reviews

2

Average rating

5.0

Developer Reply

Merci pour votre avis ! Rien de tel que de voir précisément ce que les gens vivent pour vous aider à améliorer votre expérience et générer plus de ventes et de clients satisfaits. N'hésitez pas à nous contacter si vous avez besoin de quoi que ce soit ! À bientôt - Justin de Lucky Orange

5 / 5 Share

June 6, 2025

If you’re not using this yet, you’re missing out. I first thought it was just for basic heatmaps, but the level of detail and insights you can get are incredibly valuable.

Store

Opulus

Using app

About 8 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! There’s really nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Jordan from Lucky Orange

5 / 5 Share

June 6, 2025

Top

Store

Womanza

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! Please let us know if you need anything. Cheers - Justin from Lucky Orange

5 / 5 Share

June 4, 2025

We had a great onboarding call with Justin from Lucky Orange. He was incredibly helpful and clear in explaining how the platform works. He took the time to walk us through the key features and made sure we understood how to get the most out of the tool. Really appreciated his expertise and he had no problems answering any of my questions!

Using app

About 2 years

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for your review! Our team loves to help our customers get as much as they can from Lucky Orange, and our 15-minute call is a great way to accomplish it. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Justin from Lucky Orange

5 / 5 Share

June 3, 2025

Pretty solid app, few minor faults here and there like the live watching, but still very helpful regardless!

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Regarding your feedback on some of the minor faults, please feel free to reach out to [email protected] so we can take a look at those for you. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Jordan from Lucky Orange

5 / 5 Share

June 3, 2025

So far off to a great start.

Using app

Almost 3 years

Total reviews

7

Average rating

4.9

Developer Reply

Thank you for your review! Visitor behavior really makes all the difference! Thanks again, and don’t hesitate to reach out if you need anything. Cheers - Justin from Lucky Orange

5 / 5 Share

June 3, 2025

Lucky Orange is a must-have! It gives real insights into how visitors use your site — from heatmaps to session recordings. Way more helpful than just traffic numbers. We’ve used it to fix drop-offs and improve conversions fast.

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

These are words we love to hear! We’re thrilled to hear that our heatmaps and session recording features have given you clear, actionable insights into your visitors’ interactions. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange

5 / 5 Share

June 2, 2025

The app is good and provides useful insights about our customers journeys and experience on the site. Recommended.

Using app

5 days

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for your review! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Again, we appreciate your review, and we're here should you need anything else! Cheers - Jordan from Lucky Orange

5 / 5 Share

May 31, 2025

We’ve been using Lucky Orange for a while now, and the insights it provides are incredibly valuable. But what truly sets it apart is the amazing support team, especially Bradly, who went above and beyond to help us upgrade to the new version seamlessly. Bradly was not only knowledgeable, but also extremely patient and responsive. He walked us through every step, answered all our questions, and made sure everything was optimized perfectly. The new version is even more intuitive, with enhanced features that are already making a big difference in how we understand user behavior. If you’re on the fence, don’t hesitate. Between the app’s capabilities and the world-class support, Lucky Orange is a must-have for any serious eCommerce store. Highly recommended!

Store

HALIPAX

Using app

Over 5 years

Total reviews

16

Average rating

5.0

Developer Reply

Thank you for your review! We are so glad we were able to resolve your issues and get you set up for success. Again, we appreciate your review, and we're here should you need anything else! Cheers - Bradley from Lucky Orange

5 / 5 Share

May 28, 2025

The app is very intuitive and easy to use and pull insights from. I'm excited to dive into the data more!

Using app

12 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We’re so happy that you’ve been able to start wading into Lucky Orange! Our team is always here to help our customers be as successful as possible, both now and in the future. Again, we appreciate your review, and we're here should you need anything else! Cheers - Jordan from Lucky Orange

5 / 5 Share

May 25, 2025

Great service and more than enough features to analyse.

Store

CIBI

Using app

6 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! We’re so happy that we’ve been able to impress you with our technology, onboarding and customer support and are thrilled to be part of your journey. Thanks again, and don’t hesitate to reach out if you need anything! Cheers - Jordan from Lucky Orange

5 / 5 Share

May 23, 2025

Justin, had great customer response and quick to help my issue

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We’re always here to help our customers be as successful as possible, both now and in the future. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange

5 / 5 Share

May 22, 2025

Jordan gave a fantastic, friendly, and incredibly educational presentation on Lucky Orange today for our SurgiMac Shopify store. He made the platform's powerful features, like the Cart Value Overview and pre-built funnels, easy to understand and showed us exactly how they can benefit us. We're excited to dive in and utilize Lucky Orange!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! Our team loves to help our customers get as much as they can from Lucky Orange, and our 15-minute call is a great way to accomplish it. Again, we appreciate your review, and we're here should you need anything else! Cheers - Jordan from Lucky Orange

5 / 5 Share

May 22, 2025

Excellent customer support--even though my problem turned out to be user error (me), they patiently troubleshooted and resolved my problem right away.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We’re always here to help our customers be as successful as possible, both now and in the future. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Justin from Lucky Orange

5 / 5 Share

May 21, 2025

Using app

7 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a rating! Please let us know if you need anything. Cheers - Justin from Lucky Orange