All reviews

Rating Breakdown

  • 5
    87% (688 ratings)
  • 4
    6% (51 ratings)
  • 3
    2% (14 ratings)
  • 2
    1% (5 ratings)
  • 1
    4% (34 ratings)

Reviews with Text

  • 98% (773)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 20, 2025

Having using Lucky orange to check how my customers behavior is a big help, now i know what to change to have a better customer experience for my site

Store

Nohlas

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Justin from Lucky Orange

5 / 5 Share

May 20, 2025

This app is incredibly easy to install — it worked perfectly from the very first try. Within minutes, I could see valuable insights into how users interact with my website. The interface is intuitive, and the data is presented in a way that makes it simple to spot patterns and optimize the customer journey.

Store

BIOBYME

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! Using Lucky Orange to analyze your customers is a great way to make meaningful changes on your store that improve conversions and your customer experience. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange

5 / 5 Share

May 20, 2025

Lucky Orange has completely transformed how I understand visitor behavior on my website. The live session recordings, heatmaps, and real-time analytics are incredibly insightful. I can actually see where customers drop off or get confused, which has helped me make quick and effective changes to boost conversions. The dashboard is intuitive and the setup was super simple. As a small business owner, it's one of the best tools I’ve invested in. Highly recommended for anyone serious about optimizing their site!

Store

ICART

Using app

6 days

Total reviews

4

Average rating

5.0

Developer Reply

We're thrilled to hear how Lucky Orange has made a positive impact across your website! Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store and gain that valuable feedback. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange

5 / 5 Share

May 19, 2025

Very happy with the app! You can really watch what customers are doing, which gives you a lot of insights.

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Thanks again, and don’t hesitate to reach out if you need anything! Cheers - Justin from Lucky Orange

5 / 5 Share

May 17, 2025

Je recommande car il y a un vrai suivi et permet de voir le comportement des clients sur le site.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Merci pour votre avis ! Nous sommes ravis que vous ayez pu tirer autant de profit du comportement des visiteurs de Lucky Orange. N'hésitez pas à nous contacter si vous avez besoin de quoi que ce soit ! À bientôt - Justin de Lucky Orange

5 / 5 Share

May 16, 2025

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for leaving a rating for Lucky Orange! Please let us know if you need anything! Cheers - Jordan from Lucky Orange

5 / 5 Share

May 16, 2025

We installed Lucky Orange and were instantly surprised at the level information we were able to obtain. I have always had data but no other tools give you the “why” around the patterns we were seeing. We were able to quickly make a list of web optimization and checkout improvements that we believe will be game changers ! Can’t wait to dig into all the other functionality. Big win for us!

Using app

6 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! Being able to see what visitors do and experience on your Shopify Store can make all of the difference in improving the customer experience and your conversions. Again, we appreciate your review, and we're here should you need anything else! Cheers - Jordan from Lucky Orange

5 / 5 Share

May 15, 2025

Had the best onboarding call with Jordan Dodd. As an engineer and UX/UI designer, I really appreciated how efficient and informative the session was—I got everything I needed in such a short time. Super happy with the app and the support team. Highly recommend!

Using app

About 13 hours

Total reviews

4

Average rating

5.0

Developer Reply

These are words we love to hear! Our team loves to help our customers get as much as they can from Lucky Orange, and our 15-minute call is a great way to accomplish it. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Jordan from Lucky Orange

5 / 5 Share

May 15, 2025

Très réactif !

Store

MyPatch

Using app

15 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Merci pour votre avis ! Nous sommes toujours là pour aider nos clients à réussir au mieux, aujourd'hui comme demain. Merci encore pour votre avis et n'hésitez pas à nous contacter pour toute question ! À bientôt - Jordan de Lucky Orange

5 / 5 Share

May 14, 2025

Lucky Orange is an outstanding tool! It has helped me gain valuable insights into how visitors interact with my website. The heatmaps, session recordings, and live chat features have been game-changers for understanding user behavior and improving my site's performance. It’s incredibly easy to use and packed with features that provide real value. Since using Lucky Orange, I've been able to make smarter decisions and boost conversions. Highly recommend to anyone serious about optimizing their online presence!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for leaving us such a thorough review! Seeing exactly what your visitors and customers do and experience on your website through heatmaps, session recordings and chat can make all the difference in improving your website and growing your business. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange

5 / 5 Share

May 13, 2025

Wonderful support (Justin) through integrations! It's not just the incredible analytics that makes these guys so great, its the human touch too! Cheers, Mitch

Using app

About 20 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We’re so happy that we’ve been able to impress you with our technology, onboarding and customer support and are thrilled to be part of your journey. Again, we appreciate your review, and we're here should you need anything else! Cheers - Justin from Lucky Orange

5 / 5 Share

May 13, 2025

Lucky orange me permet de voir les statistiques de manière très précise, la fonction de visualiser l expérience client dans le site est top aussi.

Using app

5 days

Total reviews

4

Average rating

4.8

Developer Reply

Merci pour votre avis ! Utiliser Lucky Orange pour analyser vos clients est un excellent moyen d'apporter des changements significatifs à votre boutique et d'améliorer vos conversions et votre expérience client. Merci encore pour votre avis et n'hésitez pas à nous contacter pour toute question. À bientôt ! - Justin de Lucky Orange

5 / 5 Share

May 13, 2025

good dashboard and accurate reporting data

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We’re thrilled that you’ve been able to get so much from Lucky Orange visitor behavior. Our team is just one email away! Cheers - Jordan from Lucky Orange

5 / 5 Share

May 12, 2025

Great app! Was able to really drill into my website and make some minor changes that made a huge difference in sales. Definitely would recommend to any online business ready to take their website to the next level.

Using app

5 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for taking the time to leave us a review! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Again, we appreciate your review, and we're here should you need anything else! Cheers - Jordan from Lucky Orange

5 / 5 Share

May 6, 2025

I work for a kitchen shop with growing online sales and I needed a tool to make better informed decisions. I downloaded Lucky Orange because it has the heatmap tool, which I really wanted to start using. But in addition, it has lots of other measuring tools and resources that will be beneficial to our small business. I scheduled an intro call with Justin, and he was very helpful in showing me the ropes. I'm looking forward to seeing what all Lucky Orange can help us do!

Using app

About 4 hours

Total reviews

5

Average rating

4.4

Developer Reply

Thanks for taking the time to leave us a review! Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store and gain that valuable feedback. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Justin from Lucky Orange

5 / 5 Share

May 6, 2025

This app was really quick to get integrated to my site, before having the app I used have an idea what customers liked, but after getting this app I was able to see certain products / styles of products that people did not click into much. Heat map also gave good indication on what pages I should focus on improving.

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! Being able to see what visitors do and experience on your Shopify Store can make all of the difference in improving the customer experience and your conversions. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Justin from Lucky Orange

5 / 5 Share

April 21, 2025

Justin, the Lucky Orange rep, was very knowledgeable and thoroughly helped me review the latest updates and shared some great tips and best practices so that I could make the most out of the app. Being a Shopify Plus member I learned that we have even more features available to us, which is a huge bonus!

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your review! Our team loves to help our customers get as much as they can from Lucky Orange, and our 15-minute call is a great way to accomplish it. Thanks again for your review, and don't hesitate to reach out with any questions! Cheers - Justin from Lucky Orange

5 / 5 Share

April 17, 2025

Great app that gives a detail breakdown. I love the heatmaps and sessions recording. The interface is easy to use and understand as well.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! Seeing exactly what your visitors and customers do and experience on your website through Session Recordings and Heatmaps can make all the difference in improving your website and growing your business. Thanks again for your review, and don't hesitate to reach out with any questions. Cheers - Justin from Lucky Orange

5 / 5 Share

April 16, 2025

Super helpful customer service and product! We love using them.

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We’re so happy that we’ve been able to impress you with our technology, onboarding and customer support and are thrilled to be part of your journey. Please let us know if you need anything! Cheers - Jordan from Lucky Orange

5 / 5 Share

April 15, 2025

Such a great app for deep insight into the traffic of your website. I recommend!

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

These are words we love to hear! Using Lucky Orange to analyze your customers is a great way to make meaningful changes on your store that improve conversions and your customer experience. Thanks again for your review, and don't hesitate to reach out with any questions. Cheers - Jordan from Lucky Orange